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TaskUs, Inc. (TASK) 10-Year Financial Performance & Capital Metrics

TASK • • Industrial / General
TechnologyIT ServicesCustomer Experience & Business Process OutsourcingCustomer Service BPO
AboutTaskUs, Inc. provides digital outsourcing services for companies worldwide. It offers digital customer experience that consists of omni-channel customer care services primarily delivered through digital channels; and other solutions, including customer care services for new product or market launches, trust and safety solutions, and customer acquisition solutions. The company also offers content security services, such as review and disposition of user and advertiser generated content, which include removal or labeling of policy violating, and offensive or misleading content; and artificial intelligence (AI) solutions that consist of data labeling, annotation, and transcription services for training and tuning AI algorithms through the process of machine learning. It serves clients in various industry segments within the digital economy, including e-commerce, FinTech, food delivery and ride sharing, gaming, HiTech, HealthTech, social media, and streaming media. The company was formerly known as TU TopCo, Inc. and changed its name to TaskUs, Inc. in December 2020. TaskUs, Inc. was founded in 2008 and is headquartered in New Braunfels, Texas.Show more
  • Revenue $995M +7.6%
  • EBITDA $153M -2.0%
  • Net Income $46M +0.4%
  • EPS (Diluted) 0.50 +4.2%
  • Gross Margin 41.33% -0.9%
  • EBITDA Margin 15.34% -9.0%
  • Operating Margin 9.29% -9.7%
  • Net Margin 4.61% -6.7%
  • ROE 9.78% -4.0%
  • ROIC 11.21% -0.9%
  • Debt/Equity 0.61 -13.1%
  • Interest Coverage 4.29 -2.0%
Technical Analysis

Key Insights

Based on financial data analysis

✓Strengths

  • ✓High quality earnings: Operating CF exceeds net income
  • ✓Strong 5Y sales CAGR of 22.6%
  • ✓Share count reduced 4.0% through buybacks
  • ✓Efficient asset utilization: 1.0x turnover

✗Weaknesses

  • ✗Weak momentum: RS Rating 17 (bottom 17%)
  • ✗Trading more than 30% below 52-week high

* These insights are generated automatically based on available financial data. Please conduct your own research before making investment decisions.

Price & Volume

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Growth Metrics

Revenue CAGR

10Y-
5Y22.57%
3Y9.36%
TTM19.88%

Profit (Net Income) CAGR

10Y-
5Y6.21%
3Y-
TTM52.81%

EPS CAGR

10Y-
5Y7.39%
3Y-
TTM48.32%

ROCE

10Y Avg7.08%
5Y Avg7.14%
3Y Avg11.99%
Latest11.82%

Peer Comparison

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Sector-Specific
NameMarket CapCurrent PriceP/E RatioRevenue Growth 1YNet MarginROEFCF YieldDebt/Equity
EXLSExlService Holdings, Inc.6.77B42.6335.2312.74%11.91%25.35%3.29%0.39
TASKTaskUs, Inc.412.23M11.6523.307.64%7.11%14.35%24.21%0.61
GGenpact Limited7.97B46.2216.226.48%11.01%21.67%6.65%0.60
IBEXIBEX Limited511.21M37.9616.089.77%7.14%28.81%5.34%0.52
CNXCConcentrix Corporation2.6B42.1811.3735.2%3.25%7.28%16.46%1.39
CNDTConduent Incorporated316.48M2.070.93-9.83%-4.85%-17.35%0.84
TTECTTEC Holdings, Inc.161.18M3.32-0.49-10.36%-0.84%-6.4%4.03

Profit & Loss

Dec 2018Dec 2019Dec 2020Dec 2021Dec 2022Dec 2023Dec 2024
Sales/Revenue+254.21M359.68M478.05M760.7M960.49M924.37M994.99M
Revenue Growth %-0.41%0.33%0.59%0.26%-0.04%0.08%
Cost of Goods Sold+127.76M194.79M270.51M431.74M543.52M538.75M583.72M
COGS % of Revenue0.5%0.54%0.57%0.57%0.57%0.58%0.59%
Gross Profit+126.45M164.9M207.54M328.97M416.97M385.62M411.26M
Gross Margin %0.5%0.46%0.43%0.43%0.43%0.42%0.41%
Gross Profit Growth %-0.3%0.26%0.59%0.27%-0.08%0.07%
Operating Expenses+97.99M128.03M157.21M383.25M333.07M290.58M318.84M
OpEx % of Revenue0.39%0.36%0.33%0.5%0.35%0.31%0.32%
Selling, General & Admin69.46M90.63M113.52M328.34M264.56M237.73M243.34M
SG&A % of Revenue0.27%0.25%0.24%0.43%0.28%0.26%0.24%
Research & Development0000000
R&D % of Revenue-------
Other Operating Expenses037.4M43.69M54.91M68.51M52.85M75.5M
Operating Income+40.04M36.86M50.33M-54.28M83.9M95.04M92.42M
Operating Margin %0.16%0.1%0.11%-0.07%0.09%0.1%0.09%
Operating Income Growth %--0.08%0.37%-2.08%2.55%0.13%-0.03%
EBITDA+57.02M72.03M89.33M-6.4M141.69M155.78M152.58M
EBITDA Margin %0.22%0.2%0.19%-0.01%0.15%0.17%0.15%
EBITDA Growth %-0.26%0.24%-1.07%23.15%0.1%-0.02%
D&A (Non-Cash Add-back)16.97M35.17M39M47.88M57.8M60.74M60.16M
EBIT40.04M39.09M51.9M-47.26M94.61M96.75M107.77M
Net Interest Income+0-9.35M-7.48M-6.5M-11.92M-21.72M-21.55M
Interest Income1.81M000000
Interest Expense09.35M7.48M6.5M11.92M21.72M21.55M
Other Income/Expense-3.36M1.49M-5.91M-6.68M-19.36M-20.01M-18.24M
Pretax Income+26.65M38.35M44.42M-60.96M64.53M75.03M74.18M
Pretax Margin %0.1%0.11%0.09%-0.08%0.07%0.08%0.07%
Income Tax+-5.57M4.41M9.89M-2.27M24.11M29.34M28.31M
Effective Tax Rate %1.21%0.88%0.78%0.96%0.63%0.61%0.62%
Net Income+32.22M33.94M34.53M-58.7M40.42M45.69M45.87M
Net Margin %0.13%0.09%0.07%-0.08%0.04%0.05%0.05%
Net Income Growth %-0.05%0.02%-2.7%1.69%0.13%0%
Net Income (Continuing)32.22M33.94M34.53M-58.7M40.42M45.69M45.87M
Discontinued Operations0000000
Minority Interest0000000
EPS (Diluted)+0.310.350.36-0.600.390.480.50
EPS Growth %-0.13%0.03%-2.67%1.65%0.23%0.04%
EPS (Basic)0.310.350.36-0.600.410.490.52
Diluted Shares Outstanding105.23M97.29M97.29M97.46M102.6M96.17M92.3M
Basic Shares Outstanding105.23M97.29M97.29M97.46M97.82M93.94M88.91M
Dividend Payout Ratio-3.98%-----

Balance Sheet

Dec 2018Dec 2019Dec 2020Dec 2021Dec 2022Dec 2023Dec 2024
Total Current Assets+75.15M108.12M211.3M246.31M341.43M328.52M435.35M
Cash & Short-Term Investments25.28M37.54M107.73M63.58M133.99M125.78M192.17M
Cash Only25.28M37.54M107.73M63.58M133.99M125.78M192.17M
Short-Term Investments0000000
Accounts Receivable45M59.81M89.49M167.35M181.56M178.83M199.91M
Days Sales Outstanding64.6160.6968.3380.368.9970.6173.33
Inventory010.21M0018.99M00
Days Inventory Outstanding-19.13--12.75--
Other Current Assets169K-9.65M1.05M4.43M-7.78M23.91M43.28M
Total Non-Current Assets+510.23M502.56M496.2M503.69M560.59M535.68M517.95M
Property, Plant & Equipment34.04M45.08M56.96M80.05M116.56M113.22M114.11M
Fixed Asset Turnover7.47x7.98x8.39x9.50x8.24x8.16x8.72x
Goodwill195.74M195.74M195.74M195.74M217.38M218.11M216.79M
Intangible Assets277.99M259.14M240.29M221.45M212.99M192.96M172.53M
Long-Term Investments0000000
Other Non-Current Assets2.47M2.47M2.63M5.02M7.49M6.54M6.09M
Total Assets+585.38M610.67M707.51M750M902.01M864.2M953.3M
Asset Turnover0.43x0.59x0.68x1.01x1.06x1.07x1.04x
Asset Growth %-0.04%0.16%0.06%0.2%-0.04%0.1%
Total Current Liabilities+34.1M46.86M114.84M135.94M109.88M101.8M152.03M
Accounts Payable15.13M24.25M41.94M40.89M37.06M25.27M53.4M
Days Payables Outstanding43.2245.4456.5834.5724.8917.1233.39
Short-Term Debt450K2.43M45.98M51.13M3.33M8.06M14.81M
Deferred Revenue (Current)01000K1000K1000K1000K1000K1000K
Other Current Liabilities4.65M959K218K735K0784K0
Current Ratio2.20x2.31x1.84x1.81x3.11x3.23x2.86x
Quick Ratio2.20x2.09x1.84x1.81x2.93x3.23x2.86x
Cash Conversion Cycle-34.38--56.86--
Total Non-Current Liabilities+152.54M266.32M257.53M234.92M336.52M321.69M304.35M
Long-Term Debt82.65M204.87M198.77M187.24M264.23M256.17M241.36M
Capital Lease Obligations000032.38M31.48M32.95M
Deferred Tax Liabilities057.5M50.94M40.23M34.51M25.21M17.05M
Other Non-Current Liabilities69.89M2.17M7.82M7.45M5.4M8.83M13.01M
Total Liabilities186.64M313.18M372.37M370.86M446.4M423.49M456.38M
Total Debt+83.1M207.31M244.75M238.38M311.55M311.57M305.2M
Net Debt57.82M169.76M137.02M174.79M177.56M185.8M113.03M
Debt / Equity0.21x0.70x0.73x0.63x0.68x0.71x0.61x
Debt / EBITDA1.46x2.88x2.74x-2.20x2.00x2.00x
Net Debt / EBITDA1.01x2.36x1.53x-1.25x1.19x0.74x
Interest Coverage-3.94x6.73x-8.35x7.04x4.38x4.29x
Total Equity+398.74M297.5M335.14M379.13M455.61M440.71M496.92M
Equity Growth %--0.25%0.13%0.13%0.2%-0.03%0.13%
Book Value per Share3.793.063.443.894.444.585.38
Total Shareholders' Equity398.74M297.5M335.14M379.13M455.61M440.71M496.92M
Common Stock92K92K917K975K993K1M1.03M
Retained Earnings-871K-101.93M-67.4M-176.1M-135.67M-89.98M-44.11M
Treasury Stock0000-30.97M-143.88M-161.53M
Accumulated OCI493K312K3.42M-2.16M-10.65M-9.55M-25.39M
Minority Interest0000000

Cash Flow

Dec 2018Dec 2019Dec 2020Dec 2021Dec 2022Dec 2023Dec 2024
Cash from Operations+-8.16M43.79M58.87M-32.67M147.09M143.67M138.89M
Operating CF Margin %-0.03%0.12%0.12%-0.04%0.15%0.16%0.14%
Operating CF Growth %-6.37%0.34%-1.55%5.5%-0.02%-0.03%
Net Income32.22M33.94M34.53M-58.7M40.42M45.69M45.87M
Depreciation & Amortization16.97M35.17M39M47.88M57.8M60.74M60.16M
Stock-Based Compensation00046.19M68.98M52.76M41.82M
Deferred Taxes0-8.84M-6.5M-11.48M-11.76M-7.96M-10.89M
Other Non-Cash Items-821K3.75M3.88M6.21M-2.24M4.51M-188K
Working Capital Changes-56.53M-20.23M-12.04M-62.78M-6.11M-12.06M2.12M
Change in Receivables-19.82M-13.05M-35.77M-76.2M-15.05M1.86M-22.76M
Change in Inventory0-5.22M00000
Change in Payables0-2.06M13.54M4.49M1.82M-9.82M23.53M
Cash from Investing+-324.53M-20.05M-28.88M-59.36M-67.99M-32M-39.1M
Capital Expenditures-25.66M-20.05M-28.88M-59.36M-43.76M-31M-39.1M
CapEx % of Revenue0.1%0.06%0.06%0.08%0.05%0.03%0.04%
Acquisitions-------
Investments-------
Other Investing13K000-1M-1M0
Cash from Financing+350.49M-12.81M36.99M54.39M-4.04M-119.08M-25.18M
Debt Issued (Net)-------
Equity Issued (Net)-------
Dividends Paid0-135M0-50M000
Share Repurchases-------
Other Financing266.6M-2.29M0-9.74M-2.49M-3.41M1.86M
Net Change in Cash-------
Free Cash Flow+-33.81M23.74M29.99M-92.04M103.34M112.67M99.78M
FCF Margin %-0.13%0.07%0.06%-0.12%0.11%0.12%0.1%
FCF Growth %-1.7%0.26%-4.07%2.12%0.09%-0.11%
FCF per Share-0.320.240.31-0.941.011.171.08
FCF Conversion (FCF/Net Income)-0.25x1.29x1.70x0.56x3.64x3.14x3.03x
Interest Paid06.82M6.96M5.91M9.95M21.56M21.09M
Taxes Paid08M15.52M7.49M31.8M31.75M34.2M

Key Ratios

Metric2018201920202021202220232024
Return on Equity (ROE)8.08%9.75%10.92%-16.44%9.68%10.2%9.78%
Return on Invested Capital (ROIC)6.58%5.99%8.04%-7.94%10.6%11.32%11.21%
Gross Margin49.74%45.84%43.41%43.25%43.41%41.72%41.33%
Net Margin12.68%9.44%7.22%-7.72%4.21%4.94%4.61%
Debt / Equity0.21x0.70x0.73x0.63x0.68x0.71x0.61x
Interest Coverage-3.94x6.73x-8.35x7.04x4.38x4.29x
FCF Conversion-0.25x1.29x1.70x0.56x3.64x3.14x3.03x
Revenue Growth-41.49%32.91%59.13%26.26%-3.76%7.64%

Revenue by Segment

2021202220232024
Digital Customer Experience486.68M637.59M605.94M611.84M
Digital Customer Experience Growth-31.01%-4.96%0.97%
AI Services-144.49M131.68M135.11M
AI Services Growth---8.87%2.60%
Content Security169.08M---
Content Security Growth----
AI Operations104.94M---
AI Operations Growth----

Revenue by Geography

2021202220232024
PHILIPPINES402.34M504.36M511.3M563.03M
PHILIPPINES Growth-25.36%1.38%10.12%
Rest Of World111.72M101.11M148.58M190.38M
Rest Of World Growth--9.50%46.95%28.13%
INDIA-102.56M115.78M123.8M
INDIA Growth--12.89%6.93%
UNITED STATES246.64M252.46M148.71M117.77M
UNITED STATES Growth-2.36%-41.10%-20.80%

Frequently Asked Questions

Valuation & Price

TaskUs, Inc. (TASK) has a price-to-earnings (P/E) ratio of 23.3x. This is roughly in line with market averages.

Growth & Financials

TaskUs, Inc. (TASK) reported $1.14B in revenue for fiscal year 2024. This represents a 350% increase from $254.2M in 2018.

TaskUs, Inc. (TASK) grew revenue by 7.6% over the past year. This is steady growth.

Yes, TaskUs, Inc. (TASK) is profitable, generating $81.4M in net income for fiscal year 2024 (4.6% net margin).

Dividend & Returns

TaskUs, Inc. (TASK) has a return on equity (ROE) of 9.8%. This is below average, suggesting room for improvement.

TaskUs, Inc. (TASK) generated $84.2M in free cash flow for fiscal year 2024. Positive FCF indicates the company can fund dividends, buybacks, or reinvestment.

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