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Concentrix Corporation (CNXC) 10-Year Financial Performance & Capital Metrics

CNXC • • Industrial / General
TechnologyIT ServicesCustomer Experience & Business Process OutsourcingCustomer Service BPO
AboutConcentrix Corporation provides technology-infused customer experience (CX) solutions worldwide. The company provides CX process optimization, technology innovation, front- and back-office automation, analytics, and business transformation services. It also offers customer lifecycle management; customer experience/user experience strategy and design; digital transformation; and voice of the customer and analytics solutions. The company's clients include consumer electronics, technology, e-commerce, and health insurance companies, as well as global IPOs, social brands, and banks. Concentrix Corporation was incorporated in 2009 and is based in Fremont, California.Show more
  • Revenue $9.62B +35.2%
  • EBITDA $1.3B +24.1%
  • Net Income $251M -20.0%
  • EPS (Diluted) 3.71 -34.9%
  • Gross Margin 35.86% -1.0%
  • EBITDA Margin 13.54% -8.2%
  • Operating Margin 6.2% -33.3%
  • Net Margin 2.61% -40.8%
  • ROE 6.14% -33.1%
  • ROIC 4.8% -28.9%
  • Debt/Equity 1.39 -0.9%
  • Interest Coverage 1.85 -43.7%
Technical Analysis

Key Insights

Based on financial data analysis

✓Strengths

  • ✓Strong 5Y profit CAGR of 16.5%
  • ✓High quality earnings: Operating CF exceeds net income
  • ✓Strong 5Y sales CAGR of 15.4%
  • ✓Healthy dividend yield of 3.1%
  • ✓Trading at only 0.7x book value

✗Weaknesses

  • ✗Shares diluted 20.5% in last year
  • ✗Trading more than 30% below 52-week high

* These insights are generated automatically based on available financial data. Please conduct your own research before making investment decisions.

Price & Volume

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Growth Metrics

Revenue CAGR

10Y-
5Y15.36%
3Y19.85%
TTM3.4%

Profit (Net Income) CAGR

10Y-
5Y16.48%
3Y-14.76%
TTM54.16%

EPS CAGR

10Y-
5Y10.32%
3Y-21.6%
TTM53.57%

ROCE

10Y Avg10.67%
5Y Avg10.28%
3Y Avg9.15%
Latest5.84%

Peer Comparison

Customer Service BPO
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Sector-Specific
NameMarket CapCurrent PriceP/E RatioRevenue Growth 1YNet MarginROEFCF YieldDebt/Equity
EXLSExlService Holdings, Inc.6.77B42.6335.2312.74%11.91%25.35%3.29%0.39
TASKTaskUs, Inc.412.23M11.6523.307.64%7.11%14.35%24.21%0.61
GGenpact Limited7.97B46.2216.226.48%11.01%21.67%6.65%0.60
IBEXIBEX Limited511.21M37.9616.089.77%7.14%28.81%5.34%0.52
CNXCConcentrix Corporation2.6B42.1811.3735.2%3.25%7.28%16.46%1.39
CNDTConduent Incorporated316.48M2.070.93-9.83%-4.85%-17.35%0.84
TTECTTEC Holdings, Inc.161.18M3.32-0.49-10.36%-0.84%-6.4%4.03

Profit & Loss

Nov 2018Nov 2019Nov 2020Nov 2021Nov 2022Nov 2023Nov 2024
Sales/Revenue+2.46B4.71B4.72B5.59B6.32B7.11B9.62B
Revenue Growth %-0.91%0%0.18%0.13%0.12%0.35%
Cost of Goods Sold+1.53B2.96B3.06B3.62B4.07B4.54B6.17B
COGS % of Revenue0.62%0.63%0.65%0.65%0.64%0.64%0.64%
Gross Profit+937.55M1.75B1.66B1.97B2.26B2.58B3.45B
Gross Margin %0.38%0.37%0.35%0.35%0.36%0.36%0.36%
Gross Profit Growth %-0.86%-0.05%0.19%0.15%0.14%0.34%
Operating Expenses+792.79M1.45B1.35B1.4B1.62B1.92B2.85B
OpEx % of Revenue0.32%0.31%0.29%0.25%0.26%0.27%0.3%
Selling, General & Admin792.79M1.45B1.35B1.4B1.62B1.92B2.85B
SG&A % of Revenue0.32%0.31%0.29%0.25%0.26%0.27%0.3%
Research & Development0000000
R&D % of Revenue-------
Other Operating Expenses0000000
Operating Income+144.76M294.33M308.76M572.4M640.19M661.33M596.39M
Operating Margin %0.06%0.06%0.07%0.1%0.1%0.09%0.06%
Operating Income Growth %-1.03%0.05%0.85%0.12%0.03%-0.1%
EBITDA+299.36M600.11M585.33M849.57M949.73M1.05B1.3B
EBITDA Margin %0.12%0.13%0.12%0.15%0.15%0.15%0.14%
EBITDA Growth %-1%-0.02%0.45%0.12%0.11%0.24%
D&A (Non-Cash Add-back)154.6M305.78M276.57M277.18M309.54M388.3M705.85M
EBIT149.15M296.61M316.21M578.74M675.08M609.23M621.1M
Net Interest Income+-38.24M-92.2M-48.31M-23.05M-70.08M-201M-321.83M
Interest Income0000000
Interest Expense38.24M92.2M48.31M23.05M70.08M201M321.83M
Other Income/Expense-33.85M-89.92M-40.87M-16.7M-35.19M-253.1M-297.11M
Pretax Income+110.91M204.42M267.89M555.7M605M408.23M299.27M
Pretax Margin %0.05%0.04%0.06%0.1%0.1%0.06%0.03%
Income Tax+62.64M87.25M103.08M150.12M169.36M94.39M48.06M
Effective Tax Rate %0.44%0.57%0.62%0.73%0.72%0.77%0.84%
Net Income+48.27M117.16M164.81M405.58M435.05M313.84M251.22M
Net Margin %0.02%0.02%0.03%0.07%0.07%0.04%0.03%
Net Income Growth %-1.43%0.41%1.46%0.07%-0.28%-0.2%
Net Income (Continuing)48.27M117.16M164.81M405.58M435.64M313.84M251.22M
Discontinued Operations0000000
Minority Interest0000000
EPS (Diluted)+0.932.273.197.708.285.703.71
EPS Growth %-1.44%0.41%1.41%0.08%-0.31%-0.35%
EPS (Basic)0.942.273.197.788.345.723.72
Diluted Shares Outstanding51.7M51.6M51.6M51.91M51.74M54.01M65.07M
Basic Shares Outstanding51.6M51.6M51.6M51.35M51.35M53.8M64.98M
Dividend Payout Ratio---0.03%0.12%0.2%0.33%

Balance Sheet

Nov 2018Nov 2019Nov 2020Nov 2021Nov 2022Nov 2023Nov 2024
Total Current Assets+1.3B1.3B1.42B1.54B1.75B2.86B2.84B
Cash & Short-Term Investments083.51M156.35M183.01M157.46M516.49M429.6M
Cash Only083.51M156.35M183.01M157.46M516.49M429.6M
Short-Term Investments0000000
Accounts Receivable943.61M1.02B1.08B1.21B1.39B1.89B1.93B
Days Sales Outstanding139.8378.7983.6478.9280.2596.973.11
Inventory4.5M3.86M00000
Days Inventory Outstanding1.080.48-----
Other Current Assets0199.84M185.54M152.1M206.4M453.27M486.08M
Total Non-Current Assets+3.47B3.35B3.75B3.5B4.92B9.63B9.15B
Property, Plant & Equipment419.6M411.46M451.65M407.14M403.83M748.69M714.52M
Fixed Asset Turnover5.87x11.44x10.45x13.72x15.66x9.50x13.46x
Goodwill1.78B1.83B1.84B1.81B2.9B5.08B4.99B
Intangible Assets1.1B934.12M798.96M655.53M985.57M2.8B2.29B
Long-Term Investments0000000
Other Non-Current Assets97.47M114.36M620.1M578.72M573.09M928.52M942.19M
Total Assets+04.65B5.18B5.05B6.67B12.49B11.99B
Asset Turnover-1.01x0.91x1.11x0.95x0.57x0.80x
Asset Growth %--0.11%-0.03%0.32%0.87%-0.04%
Total Current Liabilities+02.7B1.01B968.21M1.13B2.07B2B
Accounts Payable136.65M192.04M140.57M129.36M161.19M243.56M209.81M
Days Payables Outstanding32.6923.6916.7813.0514.4719.612.41
Short-Term Debt02.07B219.63M153.33M158.8M231.32M238.43M
Deferred Revenue (Current)0000000
Other Current Liabilities0189.6M208.02M198.31M236.5M787.4M741.4M
Current Ratio-0.48x1.41x1.59x1.55x1.38x1.42x
Quick Ratio-0.48x1.41x1.59x1.55x1.38x1.42x
Cash Conversion Cycle108.2155.58-----
Total Non-Current Liabilities+0485.61M1.87B1.46B2.84B6.27B5.96B
Long-Term Debt001.11B802.02M2.22B4.94B4.73B
Capital Lease Obligations00373.64M354.47M340.67M623.29M625.89M
Deferred Tax Liabilities0188.57M153.56M109.47M105.46M414.25M312.57M
Other Non-Current Liabilities0297.03M228.24M191.94M171.32M297.25M284.38M
Total Liabilities03.18B2.88B2.43B3.97B8.35B7.95B
Total Debt+02.07B1.7B1.31B2.72B5.79B5.6B
Net Debt01.98B1.55B1.13B2.57B5.28B5.17B
Debt / Equity-1.41x0.74x0.50x1.01x1.40x1.39x
Debt / EBITDA-3.44x2.91x1.54x2.87x5.52x4.30x
Net Debt / EBITDA-3.31x2.65x1.33x2.70x5.03x3.97x
Interest Coverage3.79x3.19x6.39x24.84x9.14x3.29x1.85x
Total Equity+1.32B1.47B2.3B2.62B2.7B4.14B4.04B
Equity Growth %-0.11%0.57%0.14%0.03%0.54%-0.02%
Book Value per Share25.5328.4844.6150.4752.1076.7162.08
Total Shareholders' Equity1.32B1.47B2.3B2.62B2.7B4.14B4.04B
Common Stock1.36B1.52B2.31B5K5K7K7K
Retained Earnings000392.5M774.11M1.02B1.19B
Treasury Stock000-57.49M-190.78M-271.97M-421.45M
Accumulated OCI-39.2M-50.08M-3.81M-70.53M-315.75M-191.73M-414.31M
Minority Interest0000000

Cash Flow

Nov 2018Nov 2019Nov 2020Nov 2021Nov 2022Nov 2023Nov 2024
Cash from Operations+212.32M449.74M507.61M514.18M600.72M678.01M667.49M
Operating CF Margin %0.09%0.1%0.11%0.09%0.09%0.1%0.07%
Operating CF Growth %-1.12%0.13%0.01%0.17%0.13%-0.02%
Net Income48.27M117.16M164.81M405.58M435.64M313.84M251.22M
Depreciation & Amortization154.6M305.78M276.57M277.18M309.54M388.3M705.85M
Stock-Based Compensation010.35M15.57M36.18M47.14M62.11M96.06M
Deferred Taxes-11.38M17.13M-2.63M-25.73M-30.82M-121.71M-235.25M
Other Non-Cash Items-1.54M10.08M15.72M-13.56M4.24M46.13M16.51M
Working Capital Changes14.72M-10.76M37.57M-165.46M-165.01M-10.66M-166.89M
Change in Receivables-8.49M6.29M-139.17M-139.1M-53.13M-45.9M-63.85M
Change in Inventory0-7.09M19.31M-22.82M000
Change in Payables-28.14M-5M36.56M-4.55M14.63M9.34M-25.82M
Cash from Investing+-1.15B-151.01M-109.22M-78.65M-1.84B-2.11B-244.27M
Capital Expenditures-92.52M-111.12M-171.33M-149.08M-140.02M-180.53M-238.76M
CapEx % of Revenue0.04%0.02%0.04%0.03%0.02%0.03%0.02%
Acquisitions-------
Investments-------
Other Investing0-30.47M67.68M0-1M-14.63M0
Cash from Financing+951.22M-339.64M-335.22M-401.87M1.24B1.8B-492.53M
Debt Issued (Net)-------
Equity Issued (Net)-------
Dividends Paid000-13.08M-53.43M-63.49M-83.81M
Share Repurchases-------
Other Financing951.22M-191.59M-4.23M13.7M-2.24M-36.63M-50.55M
Net Change in Cash-------
Free Cash Flow+119.81M338.61M336.28M365.1M460.7M497.48M428.73M
FCF Margin %0.05%0.07%0.07%0.07%0.07%0.07%0.04%
FCF Growth %-1.83%-0.01%0.09%0.26%0.08%-0.14%
FCF per Share2.326.566.527.038.909.216.59
FCF Conversion (FCF/Net Income)4.40x3.84x3.08x1.27x1.38x2.16x2.66x
Interest Paid36K0020.77M67.6M142.6M282.27M
Taxes Paid45.22M103.64M76.61M159.83M143.87M217.25M298.44M

Key Ratios

Metric2018201920202021202220232024
Return on Equity (ROE)3.66%8.4%8.74%16.48%16.37%9.18%6.14%
Return on Invested Capital (ROIC)8.23%9.25%6.34%11.3%10.66%6.76%4.8%
Gross Margin38.06%37.14%35.21%35.25%35.69%36.23%35.86%
Net Margin1.96%2.49%3.49%7.26%6.88%4.41%2.61%
Debt / Equity-1.41x0.74x0.50x1.01x1.40x1.39x
Interest Coverage3.79x3.19x6.39x24.84x9.14x3.29x1.85x
FCF Conversion4.40x3.84x3.08x1.27x1.38x2.16x2.66x
Revenue Growth-91.13%0.25%18.38%13.2%12.49%35.2%

Revenue by Segment

2021202220232024
Communications and Media1.01B1.08B1.12B1.53B
Communications and Media Growth-7.06%3.85%36.70%
Banking, Financial Services and Insurance862.03M967.81M1.09B1.46B
Banking, Financial Services and Insurance Growth-12.27%12.82%33.32%
Other Industries485.09M507.45M554.39M872.04M
Other Industries Growth-4.61%9.25%57.30%
Healthcare489.86M608.17M696.27M727.39M
Healthcare Growth-24.15%14.49%4.47%

Revenue by Geography

2021202220232024
OTHERS2B1.88B2.57B4.77B
OTHERS Growth--6.00%36.85%85.45%
PHILIPPINES1.34B1.48B1.59B1.6B
PHILIPPINES Growth-10.59%7.39%0.67%
UNITED STATES884.78M1.39B1.3B1.11B
UNITED STATES Growth-56.93%-6.03%-14.87%
INDIA723.5M811.49M898.25M1.05B
INDIA Growth-12.16%10.69%17.39%
GERMANY-232.28M232.73M388M
GERMANY Growth--0.19%66.72%
CANADA338.25M326.16M317.41M307.59M
CANADA Growth--3.58%-2.68%-3.09%

Frequently Asked Questions

Valuation & Price

Concentrix Corporation (CNXC) has a price-to-earnings (P/E) ratio of 11.4x. This may indicate the stock is undervalued or faces growth challenges.

Growth & Financials

Concentrix Corporation (CNXC) reported $9.72B in revenue for fiscal year 2024. This represents a 295% increase from $2.46B in 2018.

Concentrix Corporation (CNXC) grew revenue by 35.2% over the past year. This is strong growth.

Yes, Concentrix Corporation (CNXC) is profitable, generating $316.1M in net income for fiscal year 2024 (2.6% net margin).

Dividend & Returns

Yes, Concentrix Corporation (CNXC) pays a dividend with a yield of 3.05%. This makes it attractive for income-focused investors.

Concentrix Corporation (CNXC) has a return on equity (ROE) of 6.1%. This is below average, suggesting room for improvement.

Concentrix Corporation (CNXC) generated $515.8M in free cash flow for fiscal year 2024. Positive FCF indicates the company can fund dividends, buybacks, or reinvestment.

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