TTEC Holdings, Inc.

AUSTIN, Texas, Aug. 24, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded Gold in the 2026 Brandon Hall Group™ HCM Excellence Awards for Best Use of AI for Learning. The recognition honors TTEC's RealSkill™: AI-Driven Workforce Readiness program.

AUSTIN, Texas, Aug. 17, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today released new research by TTEC Digital showing that despite widespread enterprise AI adoption, many organizations are struggling to realize noticeable financial returns due to outdated operating models, fragmented data, and weak governance. The report, “ The great CX reset: Why outdated operating models are stalling AI's payoff ,” was conducted in partnership with CX Dive.

AUSTIN, Texas, Aug. 13, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced its public sector subsidiary, TTEC Government Solutions in conjunction with TTEC Digital, has been awarded a one-year, $21 million contract by the Internal Revenue Service (IRS) to provide contact center enterprise infrastructure software and solutions. Awarded through TTEC's General Services Administration Multiple Award Schedule, the contract grants TTEC Government Solutions the prime contractor responsibility for operating, sustaining, and modernizing the IRS contact center information technology infrastructure.

TTEC Holdings, Inc. (TTEC) Q2 2026 Earnings Call Transcript