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eGain Corporation (EGAN) 10-Year Financial Performance & Capital Metrics

EGAN • • Industrial / General
TechnologyApplication SoftwareMarketing & Customer EngagementCustomer Analytics
AbouteGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.Show more
  • Revenue $88M -4.7%
  • EBITDA $5M -36.0%
  • Net Income $32M +314.6%
  • EPS (Diluted) 1.13 +352.0%
  • Gross Margin 70.12% -0.2%
  • EBITDA Margin 5.4% -32.8%
  • Operating Margin 5.01% -22.1%
  • Net Margin 36.47% +335.1%
  • ROE 46.33% +257.9%
  • ROIC 48.32%
  • Debt/Equity 0.05 -29.5%
  • Interest Coverage -
Technical Analysis

Key Insights

Based on financial data analysis

✓Strengths

  • ✓Company is almost debt free
  • ✓Excellent 3Y average ROE of 20.9%
  • ✓Strong 5Y profit CAGR of 34.9%
  • ✓Momentum leader: RS Rating 83 (top 17%)
  • ✓Share count reduced 9.0% through buybacks
  • ✓Healthy 5Y average net margin of 10.6%

✗Weaknesses

  • ✗Low quality earnings: Net income not backed by cash flow

* These insights are generated automatically based on available financial data. Please conduct your own research before making investment decisions.

Price & Volume

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Growth Metrics

Revenue CAGR

10Y1.54%
5Y3.99%
3Y-1.29%
TTM-0.32%

Profit (Net Income) CAGR

10Y-
5Y34.94%
3Y-
TTM489.82%

EPS CAGR

10Y-
5Y37.49%
3Y-
TTM463.34%

ROCE

10Y Avg1.76%
5Y Avg5.83%
3Y Avg5.66%
Latest5.84%

Peer Comparison

Customer Analytics
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Sector-Specific
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CXMSprinklr, Inc.1.05B7.2516.488.74%13.42%20.18%6.81%0.08
EGANeGain Corporation302.97M11.209.91-4.71%38.19%41.21%1.55%0.05
YMMFull Truck Alliance Co. Ltd.9.48B10.093.4333.22%34.41%10.5%30.55%0.00
AMODAlpha Modus Holdings, Inc.28.95M0.690.95
LPSNLivePerson, Inc.44.36M3.80-0.17-22.27%-51.72%
PSQHPSQ Holdings, Inc.50.21M1.08-0.60308.01%-178.95%-305.78%1.21

Profit & Loss

Jun 2016Jun 2017Jun 2018Jun 2019Jun 2020Jun 2021Jun 2022Jun 2023Jun 2024Jun 2025
Sales/Revenue+69.38M58.22M61.31M67.23M72.73M78.29M91.95M98.01M92.8M88.43M
Revenue Growth %-0.09%-0.16%0.05%0.1%0.08%0.08%0.17%0.07%-0.05%-0.05%
Cost of Goods Sold+23.69M21.2M22.34M21.84M21.08M19.27M24.54M27.32M27.59M26.42M
COGS % of Revenue0.34%0.36%0.36%0.32%0.29%0.25%0.27%0.28%0.3%0.3%
Gross Profit+45.69M37.02M38.97M45.39M51.65M59.02M67.41M70.7M65.21M62.01M
Gross Margin %0.66%0.64%0.64%0.68%0.71%0.75%0.73%0.72%0.7%0.7%
Gross Profit Growth %-0.02%-0.19%0.05%0.16%0.14%0.14%0.14%0.05%-0.08%-0.05%
Operating Expenses+51.56M40.74M39.96M39.87M44.24M51.68M69.55M69.31M59.24M57.58M
OpEx % of Revenue0.74%0.7%0.65%0.59%0.61%0.66%0.76%0.71%0.64%0.65%
Selling, General & Admin35.5M26.99M25.25M25.5M27.6M33.75M45.16M42.01M32.61M27.97M
SG&A % of Revenue0.51%0.46%0.41%0.38%0.38%0.43%0.49%0.43%0.35%0.32%
Research & Development16.06M13.75M14.71M14.37M16.64M17.93M24.39M27.3M26.63M29.6M
R&D % of Revenue0.23%0.24%0.24%0.21%0.23%0.23%0.27%0.28%0.29%0.33%
Other Operating Expenses0-32K-206K-202K000000
Operating Income+-5.87M-3.73M-988K5.52M7.41M7.34M-2.14M1.39M5.97M4.43M
Operating Margin %-0.08%-0.06%-0.02%0.08%0.1%0.09%-0.02%0.01%0.06%0.05%
Operating Income Growth %0.48%0.37%0.73%6.59%0.34%-0.01%-1.29%1.65%3.3%-0.26%
EBITDA+-1.03M-526K1.65M6.32M9.52M9.43M-614K3.02M7.46M4.77M
EBITDA Margin %-0.01%-0.01%0.03%0.09%0.13%0.12%-0.01%0.03%0.08%0.05%
EBITDA Growth %0.84%0.49%4.14%2.83%0.51%-0.01%-1.07%5.92%1.47%-0.36%
D&A (Non-Cash Add-back)4.84M3.2M2.64M800K2.11M2.09M1.52M1.63M1.49M340K
EBIT-5.87M-3.73M-988K5.52M7.41M7.34M-2.14M1.39M5.97M5.64M
Net Interest Income+-1.96M-1.73M-983K-319K395K13K94K2.4M3.8M2.47M
Interest Income0000395K13K94K2.4M3.8M2.47M
Interest Expense1.96M1.73M983K319K000000
Other Income/Expense-1.23M-1.76M-1.19M-521K580K-546K932K1.97M3.75M1.2M
Pretax Income+-7.1M-5.49M-2.18M5M7.99M6.79M-1.21M3.36M9.72M5.64M
Pretax Margin %-0.1%-0.09%-0.04%0.07%0.11%0.09%-0.01%0.03%0.1%0.06%
Income Tax+-863K533K-186K833K778K-166K1.24M1.25M1.94M-26.62M
Effective Tax Rate %0.88%1.1%0.91%0.83%0.9%1.02%2.02%0.63%0.8%5.72%
Net Income+-6.24M-6.02M-1.99M4.17M7.21M6.96M-2.44M2.11M7.78M32.25M
Net Margin %-0.09%-0.1%-0.03%0.06%0.1%0.09%-0.03%0.02%0.08%0.36%
Net Income Growth %0.5%0.04%0.67%3.09%0.73%-0.03%-1.35%1.86%2.69%3.15%
Net Income (Continuing)-6.24M-6.02M-1.99M4.17M7.21M6.96M-2.44M2.11M7.78M32.25M
Discontinued Operations0000000000
Minority Interest0000000000
EPS (Diluted)+-0.23-0.22-0.070.140.230.21-0.080.060.251.13
EPS Growth %0.51%0.04%0.67%2.92%0.64%-0.09%-1.37%1.83%2.89%3.52%
EPS (Basic)-0.23-0.22-0.070.150.240.22-0.080.070.251.15
Diluted Shares Outstanding27.06M27.11M27.33M30.36M31.96M32.6M31.55M32.8M31.47M28.65M
Basic Shares Outstanding27.06M27.11M27.33M28.58M30.62M31.01M31.55M31.96M30.84M28.16M
Dividend Payout Ratio----------

Balance Sheet

Jun 2016Jun 2017Jun 2018Jun 2019Jun 2020Jun 2021Jun 2022Jun 2023Jun 2024Jun 2025
Total Current Assets+26.35M20.63M22.54M56.59M73.52M94.68M102.65M109.83M105.85M99.42M
Cash & Short-Term Investments11.78M10.63M11.5M31.86M46.61M63.23M72.18M73.2M70.01M62.92M
Cash Only11.78M10.63M11.5M31.86M46.61M63.23M72.18M73.2M70.01M62.92M
Short-Term Investments0000000000
Accounts Receivable11.88M7.2M7.39M20.41M22.71M26.31M26.96M31.57M31.73M32.77M
Days Sales Outstanding62.4845.1543.99110.81113.96122.67107.02117.57124.8135.28
Inventory0000000000
Days Inventory Outstanding----------
Other Current Assets1.22M1.07M1.28M1.8M1.69M2.11M895K2.59M1.2M886K
Total Non-Current Assets+21.71M19.12M17.08M17.16M20.18M19.89M24.25M20.29M22.49M48.91M
Property, Plant & Equipment1.69M1.06M559K525K3.67M2.9M4.68M3.43M4.25M4.2M
Fixed Asset Turnover41.10x54.97x109.67x128.06x19.79x27.03x19.64x28.57x21.83x21.06x
Goodwill13.19M13.19M13.19M13.19M13.19M13.19M13.19M13.19M13.19M13.19M
Intangible Assets4.84M2.75M733K294K26K00000
Long-Term Investments81K83K85K88K0095K021K55K
Other Non-Current Assets2M2.13M1.4M2.31M3.3M3.8M4.98M3.67M3.59M2.92M
Total Assets+48.06M39.75M39.62M73.75M93.7M114.56M126.9M130.12M128.34M148.33M
Asset Turnover1.44x1.46x1.55x0.91x0.78x0.68x0.72x0.75x0.72x0.60x
Asset Growth %-0.03%-0.17%-0%0.86%0.27%0.22%0.11%0.03%-0.01%0.16%
Total Current Liabilities+27.24M28.31M30.56M42.69M52.16M63.54M62.02M63.72M62.61M62.15M
Accounts Payable2.1M2.36M3.9M4.17M2.43M3.07M1.71M2.04M2.73M2.6M
Days Payables Outstanding32.3440.6963.8169.7442.0658.1225.3827.3136.0535.86
Short-Term Debt828K805K259K0001.04M01.18M1.22M
Deferred Revenue (Current)1000K1000K1000K1000K1000K1000K1000K1000K1000K1000K
Other Current Liabilities10.21M1.34M1.76M5.48M7.92M8.44M3.66M7.7M4.52M2.39M
Current Ratio0.97x0.73x0.74x1.33x1.41x1.49x1.66x1.72x1.69x1.60x
Quick Ratio0.97x0.73x0.74x1.33x1.41x1.49x1.66x1.72x1.69x1.60x
Cash Conversion Cycle----------
Total Non-Current Liabilities+25.1M21.06M17.77M6.75M6.9M4.96M7.92M4.7M7.21M5.45M
Long-Term Debt20.22M14.8M8.94M0000000
Capital Lease Obligations153K42K001.39M797K2.54M1.76M2.59M2.45M
Deferred Tax Liabilities000000792K0469K325K
Other Non-Current Liabilities1.68M1.33M1M952K688K832K808K836K871K908K
Total Liabilities52.34M49.37M48.34M49.45M59.06M68.5M69.94M68.42M69.83M67.6M
Total Debt+21.53M15.76M9.24M03.14M2.26M3.58M2.59M3.77M3.67M
Net Debt9.75M5.13M-2.26M-31.86M-43.47M-60.97M-68.6M-70.61M-66.24M-59.25M
Debt / Equity----0.09x0.05x0.06x0.04x0.06x0.05x
Debt / EBITDA--5.60x-0.33x0.24x-0.86x0.51x0.77x
Net Debt / EBITDA---1.37x-5.04x-4.57x-6.47x--23.37x-8.88x-12.41x
Interest Coverage-3.00x-2.15x-1.01x17.31x------
Total Equity+-4.28M-9.62M-8.71M24.31M34.64M46.06M56.95M61.7M58.52M80.73M
Equity Growth %-4.89%-1.25%0.09%3.79%0.43%0.33%0.24%0.08%-0.05%0.38%
Book Value per Share-0.16-0.35-0.320.801.081.411.801.881.862.82
Total Shareholders' Equity-4.28M-9.62M-8.71M24.31M34.64M46.06M56.95M61.7M58.52M80.73M
Common Stock27K27K28K31K31K31K32K32K33K33K
Retained Earnings-345.25M-351.27M-353.26M-345.28M-338.07M-331.11M-333.55M-331.44M-323.66M-291.41M
Treasury Stock0000000-5.76M-23.03M-38.81M
Accumulated OCI-1.66M-1.66M-1.62M-1.46M-1.63M-1.22M-2.69M-2.12M-2.24M-336K
Minority Interest0000000000

Cash Flow

Jun 2016Jun 2017Jun 2018Jun 2019Jun 2020Jun 2021Jun 2022Jun 2023Jun 2024Jun 2025
Cash from Operations+1.87M5.4M6.59M6.95M14.06M13.86M8.12M4.62M12.45M5.26M
Operating CF Margin %0.03%0.09%0.11%0.1%0.19%0.18%0.09%0.05%0.13%0.06%
Operating CF Growth %1.18%1.89%0.22%0.06%1.02%-0.01%-0.41%-0.43%1.7%-0.58%
Net Income-6.24M-6.02M-1.99M4.17M7.21M6.96M-2.44M2.11M7.78M32.25M
Depreciation & Amortization4.84M3.2M2.64M800K2.11M2.09M1.52M1.63M1.49M2.48M
Stock-Based Compensation1.19M667K1.7M1.62M1.86M1.7M11.38M6.25M4.53M2.45M
Deferred Taxes-1.41M18K-564K357K261K-341K292K-584K91K-27.25M
Other Non-Cash Items1.27M1.39M1.34M1.21M1.16M1.61M1.55M1.78M1.59M419K
Working Capital Changes2.22M6.14M3.47M-1.2M1.46M1.84M-4.18M-6.56M-3.02M-5.08M
Change in Receivables-272K4.21M-130K-13.27M-2.88M-2.77M-2.25M-4.51M-261K-437K
Change in Inventory3.15M-3.59M-721K0000-790K00
Change in Payables429K262K1.54M278K-1.74M626K-1.34M326K682K-144K
Cash from Investing+74K-492K-137K-398K-514K-402K-628K-288K-198K-565K
Capital Expenditures-547K-492K-137K-398K-514K-402K-628K-288K-198K-565K
CapEx % of Revenue0.01%0.01%0%0.01%0.01%0.01%0.01%0%0%0.01%
Acquisitions----------
Investments----------
Other Investing621K000000000
Cash from Financing+1.73M-5.97M-5.59M13.77M1.41M2.35M3.33M-4.08M-15.39M-14.39M
Debt Issued (Net)----------
Equity Issued (Net)----------
Dividends Paid0000000000
Share Repurchases----------
Other Financing-98K11K1.13M1.54M1.41M2.35M3.33M01.8M0
Net Change in Cash----------
Free Cash Flow+1.32M4.91M6.45M6.56M13.54M13.46M7.49M4.33M12.26M4.7M
FCF Margin %0.02%0.08%0.11%0.1%0.19%0.17%0.08%0.04%0.13%0.05%
FCF Growth %1.12%2.72%0.31%0.02%1.07%-0.01%-0.44%-0.42%1.83%-0.62%
FCF per Share0.050.180.240.220.420.410.240.130.390.16
FCF Conversion (FCF/Net Income)-0.30x-0.90x-3.31x1.67x1.95x1.99x-3.33x2.19x1.60x0.16x
Interest Paid1.75M1.54M747K230K2K00000
Taxes Paid282K268K166K237K374K221K400K1.7M1.8M1.03M

Key Ratios

Metric2016201720182019202020212022202320242025
Return on Equity (ROE)---53.46%24.46%17.25%-4.74%3.56%12.94%46.33%
Return on Invested Capital (ROIC)-50.42%-567.26%-------48.32%
Gross Margin65.85%63.59%63.57%67.51%71.01%75.39%73.32%72.13%70.27%70.12%
Net Margin-8.99%-10.34%-3.25%6.2%9.91%8.89%-2.65%2.15%8.38%36.47%
Debt / Equity----0.09x0.05x0.06x0.04x0.06x0.05x
Interest Coverage-3.00x-2.15x-1.01x17.31x------
FCF Conversion-0.30x-0.90x-3.31x1.67x1.95x1.99x-3.33x2.19x1.60x0.16x
Revenue Growth-8.61%-16.09%5.31%9.66%8.18%7.64%17.45%6.59%-5.31%-4.71%

Revenue by Segment

2016201720182019202020212022202320242025
SaaS revenue------80.9M89.62M84.87M81.92M
SaaS revenue Growth-------10.77%-5.29%-3.48%
License----66.13M72.37M--85.08M81.92M
License Growth-----9.44%----3.72%
Technology Service----6.6M5.92M--7.72M6.51M
Technology Service Growth------10.36%----15.68%
Legacy revenue------3.65M705K208K-
Legacy revenue Growth--------80.70%-70.50%-
Subscription------84.56M90.32M--
Subscription Growth-------6.82%--
Professional services------7.39M7.69M--
Professional services Growth-------3.96%--
Software Asa Service Revenue---44.79M56.79M66.93M----
Software Asa Service Revenue Growth----26.80%17.85%----
Legacy Support Revenue---15.22M9.34M5.44M----
Legacy Support Revenue Growth-----38.68%-41.71%----

Revenue by Geography

2016201720182019202020212022202320242025
North America-28.71M32.12M37.44M44.81M54.38M66.79M76.38M72.61M68.78M
North America Growth--11.86%16.56%19.71%21.35%22.83%14.35%-4.93%-5.28%
EMEA------25.16M-20.19M19.65M
EMEA Growth----------2.67%
Europe, Middle East, & Africa-------21.64M--
Europe, Middle East, & Africa Growth----------
E M E A32.16M28.11M27.78M29.8M27.92M23.91M----
E M E A Growth--12.60%-1.16%7.26%-6.31%-14.36%----
Asia Pacific2.3M1.4M1.41M-------
Asia Pacific Growth--39.11%0.93%-------
North America34.92M---------
North America Growth----------

Frequently Asked Questions

Valuation & Price

eGain Corporation (EGAN) has a price-to-earnings (P/E) ratio of 9.9x. This may indicate the stock is undervalued or faces growth challenges.

Growth & Financials

eGain Corporation (EGAN) reported $90.1M in revenue for fiscal year 2025. This represents a 108% increase from $43.4M in 2012.

eGain Corporation (EGAN) saw revenue decline by 4.7% over the past year.

Yes, eGain Corporation (EGAN) is profitable, generating $34.4M in net income for fiscal year 2025 (36.5% net margin).

Dividend & Returns

eGain Corporation (EGAN) has a return on equity (ROE) of 46.3%. This is excellent, indicating efficient use of shareholder capital.

eGain Corporation (EGAN) generated $14.1M in free cash flow for fiscal year 2025. Positive FCF indicates the company can fund dividends, buybacks, or reinvestment.

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