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LPSN logoLivePerson, Inc.(LPSN)Earnings, Financials & Key Ratios

LPSN•NASDAQ
$2.51
$30M mkt cap·Price updated May 6, 2026
SectorTechnologyIndustryApplication SoftwareSub-IndustryCommunications and contact center software
AboutLivePerson, Inc., together with its subsidiaries, provides conversational commerce software and Gainshare solutions. It operates in two segments, Business and Consumer. The Business segment enables brands to leverage LiveEngage's intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information and knowledge through mobile and online messaging. The company offers the Conversational Cloud, an enterprise-class and cloud-based platform, which enables businesses and consumers to connect through conversational interfaces, such as in-app and mobile messaging. It also provides professional services and value-added business consulting services. The company sells its products through direct and indirect sales channels to Fortune 500 companies, Internet businesses, online merchants, small businesses, automotive dealers, universities, libraries, government agencies, and not-for-profit organizations. It operates in the United States, Canada, Latin America, South America, Europe, and the Asia-Pacific region. The company has strategic partnerships with TTEC that focuses on customer experience; and DMI to redefine customer experience with digital engagement, messaging, and artificial intelligence driven automation. LivePerson, Inc. was incorporated in 1995 and is headquartered in New York, New York.Show more
  • Revenue$244M-22.0%
  • EBITDA-$597K+96.3%
  • Net Income-$67M+49.9%
  • EPS (Diluted)-12.39+45.4%
  • Gross Margin62.2%+0.8%
  • EBITDA Margin-0.24%+95.2%
  • Operating Margin-9.57%+52.0%
  • Net Margin-27.58%+35.8%
  • ROIC-6.62%+50.2%
  • Interest Coverage-0.74+90.8%
Technical→

LPSN Key Insights

LivePerson, Inc. (LPSN) fundamental analysis — strengths, weaknesses & financial health based on data analysis

✓Strengths

No significant strengths identified

✗Weaknesses

  • ✗Negative free cash flow
  • ✗Weak momentum: RS Rating 8 (bottom 8%)
  • ✗Low quality earnings: Net income not backed by cash flow
  • ✗Sales declining 7.8% over 5 years
  • ✗Shares diluted 46.1% in last year
  • ✗Trading more than 30% below 52-week high

* These insights are generated automatically based on available financial data. Please conduct your own research before making investment decisions.

LPSN Price & Volume

LivePerson, Inc. (LPSN) stock price & volume — 10-year historical chart

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LPSN Growth Metrics

LivePerson, Inc. (LPSN) revenue, earnings & EPS growth — 3, 5 & 10-year CAGR

Revenue CAGR

10 Years0.2%
5 Years-7.84%
3 Years-22.06%
TTM-22%

Profit CAGR

10 Years-
5 Years-
3 Years-
TTM49.93%

EPS CAGR

10 Years-
5 Years-
3 Years-
TTM63.19%

Return on Capital

10 Years-13.35%
5 Years-12.37%
3 Years-9.9%
Last Year-5.83%

LPSN Peer Comparison

LivePerson, Inc. (LPSN) competitors in Communications and contact center software — business model, growth, and fundamentals comparison

Select Columns
Stock Universe
Valuation
Growth
Profitability
Financial Health
Dividends & Buybacks
Price Performance
Technical
Fundamentals ($)
Sector-Specific
CompanyMarket CapStock PriceP/E Ratio (TTM)Revenue Growth 1YNet MarginReturn on Equity (ROE)FCF YieldDebt / Equity
NICE logoNICENICE Ltd.Direct Competitor5.85B96.8510.027.68%20.78%16.36%0.04
SPOK logoSPOKSpok Holdings, Inc.Direct Competitor220.16M10.6214.161.49%10.33%7.28%0.05
KORE logoKOREKORE Group Holdings, Inc.Direct Competitor155.8M9.16-1.213.43%-24.51%
MANH logoMANHManhattan Associates, Inc.Direct Competitor8.16B137.8038.283.75%19.68%78.22%0.36
ZM logoZMZoom Communications, Inc.Product Competitor32.31B105.1317.014.36%39.03%19.37%0.00
FIVN logoFIVNFive9, Inc.Product Competitor1.68B21.9147.6310.28%4.87%7.37%1.08
CXM logoCXMSprinklr, Inc.Product Competitor1.29B5.2558.337.64%2.67%3.93%0.08
TTEC logoTTECTTEC Holdings, Inc.Product Competitor144.71M2.98-0.75-3.2%-9.01%-147.21%7.65

Compare LPSN vs Peers

LivePerson, Inc. (LPSN) vs competitors — business, growth, and fundamentals comparison against the closest industry rivals.

Closest Rival

vs NICE

Most directly comparable listed peer for LPSN.

Scale Benchmark

vs GOOGL

Larger-name benchmark to compare LPSN against a more recognizable public peer.

Peer Set

Compare Top 5

vs NICE, SPOK, KORE, MANH

LPSN Income Statement

LivePerson, Inc. (LPSN) annual income statement — 10-year revenue, gross profit & net income history

10Y historyFree accessUpdated daily
Line itemDec'17Dec'18Dec'19Dec'20Dec'21Dec'22Dec'23Dec'24Dec'25
Sales/Revenue218.88M249.84M291.61M366.62M469.62M514.8M401.98M312.47M243.74M
Revenue Growth %-1.75%14.15%16.72%25.72%28.1%9.62%-21.91%-22.27%-22%
Cost of Goods Sold65.25M70.51M88.48M120.65M176.16M210.9M170.81M119.67M92.12M
COGS % of Revenue29.81%28.22%30.34%32.91%37.51%40.97%42.49%38.3%37.8%
Gross Profit
153.62M▲ 0%
179.33M▲ 16.7%
203.13M▲ 13.3%
245.97M▲ 21.1%
293.46M▲ 19.3%
303.9M▲ 3.6%
231.17M▼ 23.9%
192.81M▼ 16.6%
151.62M▼ 21.4%
Gross Margin %70.19%71.78%69.66%67.09%62.49%59.03%57.51%61.7%62.2%
Gross Profit Growth %1.1%16.74%13.27%21.09%19.31%3.56%-23.93%-16.6%-21.36%
Operating Expenses168.85M197.97M288.12M306M383.33M501.33M314.47M255.08M174.95M
OpEx % of Revenue77.15%79.24%98.8%83.47%81.63%97.38%78.23%81.63%71.78%
Selling, General & Admin131.18M146.01M211.23M207.82M239.57M334.65M217.3M180.48M120.24M
SG&A % of Revenue59.93%58.44%72.44%56.69%51.01%65.01%54.06%57.76%49.33%
Research & Development37.68M51.95M76.89M98.18M143.76M174.07M103.86M79.78M54.71M
R&D % of Revenue17.21%20.79%26.37%26.78%30.61%33.81%25.84%25.53%22.44%
Other Operating Expenses00000-7.39M-6.69M-5.18M0
Operating Income
-15.23M▲ 0%
-18.64M▼ 22.3%
-84.99M▼ 356.1%
-60.03M▲ 29.4%
-89.87M▼ 49.7%
-197.43M▼ 119.7%
-83.3M▲ 57.8%
-62.27M▲ 25.2%
-23.33M▲ 62.5%
Operating Margin %-6.96%-7.46%-29.14%-16.37%-19.14%-38.35%-20.72%-19.93%-9.57%
Operating Income Growth %-56.39%-22.34%-356.07%29.37%-49.7%-119.68%57.81%25.24%62.54%
EBITDA1.81M-1.63M-65.69M-33.65M-53.12M-143.03M-28.55M-15.96M-597K
EBITDA Margin %0.83%-0.65%-22.53%-9.18%-11.31%-27.78%-7.1%-5.11%-0.24%
EBITDA Growth %-79.79%-190.38%-3920.26%48.77%-57.84%-169.26%80.04%44.09%96.26%
D&A (Non-Cash Add-back)17.04M17M19.3M26.38M36.75M54.4M54.75M46.31M22.73M
EBIT-17.69M-24.17M-83.23M-90.5M-89.87M-218.52M-83.3M-117.05M-23.33M
Net Interest Income00-7.41M-14.33M-37.41M-352K4.67M-8.63M-26.78M
Interest Income002.59M295K05.15M9.55M5.86M4.75M
Interest Expense0010M14.63M37.41M5.5M4.88M14.49M31.53M
Other Income/Expense-2.46M-5.54M-8.24M-45.1M-37.51M-26.59M-12.97M-69.26M-40.45M
Pretax Income
-17.69M▲ 0%
-24.17M▼ 36.7%
-93.23M▼ 285.6%
-105.13M▼ 12.8%
-127.38M▼ 21.2%
-224.02M▼ 75.9%
-96.27M▲ 57.0%
-131.54M▼ 36.6%
-63.78M▲ 51.5%
Pretax Margin %-8.08%-9.68%-31.97%-28.67%-27.12%-43.52%-23.95%-42.1%-26.17%
Income Tax501K858K2.85M2.47M-2.4M1.73M4.16M2.73M3.45M
Effective Tax Rate %-2.83%-3.55%-3.05%-2.35%1.89%-0.77%-4.32%-2.08%-5.41%
Net Income
-18.19M▲ 0%
-25.03M▼ 37.6%
-96.07M▼ 283.8%
-107.59M▼ 12.0%
-124.97M▼ 16.2%
-225.75M▼ 80.6%
-100.44M▲ 55.5%
-134.27M▼ 33.7%
-67.23M▲ 49.9%
Net Margin %-8.31%-10.02%-32.95%-29.35%-26.61%-43.85%-24.98%-42.97%-27.58%
Net Income Growth %29.69%-37.61%-283.79%-11.99%-16.15%-80.64%55.51%-33.69%49.93%
Net Income (Continuing)-18.19M-25.03M-96.07M-107.59M-124.97M-225.75M-100.44M-134.27M-67.23M
Discontinued Operations000000000
Minority Interest000000000
EPS (Diluted)
-4.80▲ 0%
-6.34▼ 32.1%
-23.02▼ 263.1%
-24.49▼ 6.4%
-26.93▼ 10.0%
-45.45▼ 68.8%
-19.17▲ 57.8%
-22.70▼ 18.4%
-12.39▲ 45.4%
EPS Growth %30.43%-32.08%-263.09%-6.39%-9.96%-68.77%57.82%-18.41%45.42%
EPS (Basic)-4.80-6.34-23.02-24.49-26.93-45.45-19.17-22.70-8.57
Diluted Shares Outstanding3.76M3.95M4.17M4.39M4.64M4.97M5.24M5.91M8.64M
Basic Shares Outstanding3.76M3.95M4.17M4.39M4.64M4.97M5.24M5.91M7.84M
Dividend Payout Ratio---------

LPSN Balance Sheet

LivePerson, Inc. (LPSN) balance sheet — assets, liabilities & shareholders' equity

Line itemDec'17Dec'18Dec'19Dec'20Dec'21Dec'22Dec'23Dec'24Dec'25
Total Current Assets102.84M135.09M278.11M748.81M636.28M533.47M321.71M231.22M137.12M
Cash & Short-Term Investments57.63M66.45M176.52M654.15M521.85M391.78M212.93M183.24M95M
Cash Only57.57M66.45M176.52M654.15M521.85M391.78M212.93M183.24M95M
Short-Term Investments63K00000000
Accounts Receivable37.93M46.02M87.62M80.42M93.8M86.54M81.8M31.19M27.01M
Days Sales Outstanding63.2567.24109.6780.0772.9161.3674.2836.4340.45
Inventory000000000
Days Inventory Outstanding---------
Other Current Assets7.29M22.61M13.96M14.24M039.75M13.16M4.02M15.1M
Total Non-Current Assets129.96M155.02M234.6M257.62M550.38M555.47M513.8M376.55M317.55M
Property, Plant & Equipment34.7M43.73M91.92M106.67M126.7M128.1M123.46M100.61M90.39M
Fixed Asset Turnover6.31x5.71x3.17x3.44x3.71x4.02x3.26x3.11x2.70x
Goodwill80.53M95.03M94.99M95.19M291.21M296.21M285.63M222.55M184.9M
Intangible Assets12.37M13.83M11.81M10.93M85.55M78.1M61.63M15.07M13.41M
Long-Term Investments000002.26M000
Other Non-Current Assets1.6M1.71M33.71M42.8M41.87M46.37M38.56M33.91M24.34M
Total Assets
232.8M▲ 0%
290.1M▲ 24.6%
512.71M▲ 76.7%
1.01B▲ 96.3%
1.19B▲ 17.9%
1.09B▼ 8.2%
835.51M▼ 23.3%
607.78M▼ 27.3%
454.67M▼ 25.2%
Asset Turnover0.94x0.86x0.57x0.36x0.40x0.47x0.48x0.51x0.54x
Asset Growth %5.99%24.62%76.73%96.3%17.91%-8.23%-23.27%-27.26%-25.19%
Total Current Liabilities89.06M113.85M170.43M208.55M223.43M251.56M267.55M139.94M122.57M
Accounts Payable5.48M8.17M12.3M14.12M16.94M25.3M13.55M15.38M9.52M
Days Payables Outstanding30.6642.3250.7542.735.143.7928.9646.937.73
Short-Term Debt006.6M5.72M0072.39M156K20.05M
Deferred Revenue (Current)35.56M55.02M88.75M88.85M98.81M84.49M81.86M57.98M54.3M
Other Current Liabilities26.66M29.73M32.8M58.01M1.08M11.56M2.27M19.03M38.7M
Current Ratio1.15x1.19x1.63x3.59x2.85x2.12x1.20x1.65x1.12x
Quick Ratio1.15x1.19x1.63x3.59x2.85x2.12x1.20x1.65x1.12x
Cash Conversion Cycle---------
Total Non-Current Liabilities3.68M5.52M193.74M553.95M613.79M769.29M519.83M535.15M376.59M
Long-Term Debt00179.01M538.43M574.24M737.42M511.56M527.07M371.73M
Capital Lease Obligations0012.87M7.18M5.51M682K2.26M00
Deferred Tax Liabilities915K1.1M1.35M1.62M2.05M2.55M2.93M3.54M4.2M
Other Non-Current Liabilities2.77M4.2M72K6.3M31.94M28.46M2.89M4.54M665K
Total Liabilities92.74M119.37M364.18M762.5M837.22M1.02B787.38M675.09M499.16M
Total Debt00198.48M551.33M584.09M742.83M591.89M527.23M391.78M
Net Debt-57.57M-66.45M21.96M-102.82M62.24M351.05M378.96M343.99M296.78M
Debt / Equity--1.34x2.26x1.67x10.91x12.30x--
Debt / EBITDA---------
Net Debt / EBITDA-31.84x--------
Interest Coverage---8.32x-6.19x-2.40x-39.71x-17.06x-8.08x-0.74x
Total Equity
140.06M▲ 0%
170.73M▲ 21.9%
148.53M▼ 13.0%
243.93M▲ 64.2%
349.44M▲ 43.3%
68.09M▼ 80.5%
48.14M▼ 29.3%
-67.32M▼ 239.8%
-44.49M▲ 33.9%
Equity Growth %1.15%21.89%-13%64.23%43.25%-80.51%-29.3%-239.84%33.9%
Book Value per Share37.2843.2635.6055.5375.3013.719.19-11.38-5.15
Total Shareholders' Equity140.06M170.73M148.53M243.93M349.44M68.09M48.14M-67.32M-44.49M
Common Stock60K64K67K70K75K78K91K94K173K
Retained Earnings-163.13M-187.49M-283.56M-391.88M-516.86M-692.36M-856.99M-991.26M-1.06B
Treasury Stock-3K-3K-3K-3K-3K-3K-3K-3K0
Accumulated OCI-2.54M-4.43M-4.52M80K-5.56M-10.68M-8.48M-12.19M-7.25M
Minority Interest000000000

LPSN Cash Flow Statement

LivePerson, Inc. (LPSN) cash flow — operating, investing & free cash flow history

Line itemDec'17Dec'18Dec'19Dec'20Dec'21Dec'22Dec'23Dec'24Dec'25
Cash from Operations10.29M4.78M-59.16M33.6M3.25M-62.1M-19.77M-15.13M-30.43M
Operating CF Margin %4.7%1.91%-20.29%9.17%0.69%-12.06%-4.92%-4.84%-12.49%
Operating CF Growth %-58.1%-53.56%-1337.87%156.81%-90.34%-2012.57%68.17%23.45%-101.16%
Net Income-18.19M-25.03M-96.07M-107.59M-124.97M-225.75M-100.44M-134.27M-67.23M
Depreciation & Amortization17.04M17M19.3M26.38M36.75M54.4M54.75M42.27M22.73M
Stock-Based Compensation000069.66M109.64M11.85M21.99M14.26M
Deferred Taxes-2.4M-309K-1.21M579K-6.24M-1.16M1.05M623K622K
Other Non-Cash Items10.67M16.3M53.98M86.94M37.2M664K9.33M76.47M11.83M
Working Capital Changes3.17M-3.18M-35.16M27.3M-9.15M109K3.68M-22.21M-12.64M
Change in Receivables-8M-9.66M-43.76M6.37M-17.31M-38K1.46M37.55M1.16M
Change in Inventory000000000
Change in Payables-2.74M2.2M3.81M-733K801K12.05M-13.57M-44.52M-19.82M
Cash from Investing-17.83M-29.22M-48.51M-43.48M-140.25M-56.86M-18.84M-28.22M-13.73M
Capital Expenditures-17.39M-21.94M-47.58M-41.64M-45.7M-51.17M-32.66M-28.22M-12.09M
CapEx % of Revenue7.95%8.78%16.32%11.36%9.73%9.94%8.13%9.03%4.96%
Acquisitions-441K-7.29M-924K-1.83M-91.94M-3.43M13.82M00
Investments---------
Other Investing0000-2.61M000-1.64M
Cash from Financing7.21M33.93M217.85M483.84M11.84M1.62M-151.14M14.97M-45.5M
Debt Issued (Net)00221.37M504.55M-3.56M-3.73M-153.03M14.62M-26K
Equity Issued (Net)7.21M33.93M20.16M25.36M15.4M5.35M1.89M350K820K
Dividends Paid000000000
Share Repurchases-1.74M-1.34M-903K0-709K-221K000
Other Financing00-23.67M-46.06M0000-46.3M
Net Change in Cash
2.71M▲ 0%
8.88M▲ 227.2%
110.07M▲ 1139.2%
477.63M▲ 333.9%
-130.62M▼ 127.3%
-131.33M▼ 0.5%
-179.27M▼ 36.5%
-29.69M▲ 83.4%
-88.23M▼ 197.2%
Free Cash Flow
-7.1M▲ 0%
-17.16M▼ 141.7%
-106.74M▼ 522.1%
-8.04M▲ 92.5%
-42.46M▼ 428.3%
-110.59M▼ 160.5%
-48.42M▲ 56.2%
-40.27M▲ 16.8%
-42.52M▼ 5.6%
FCF Margin %-3.24%-6.87%-36.6%-2.19%-9.04%-21.48%-12.05%-12.89%-17.45%
FCF Growth %-158.12%-141.68%-522.06%92.47%-428.32%-160.47%56.21%16.83%-5.59%
FCF per Share-1.89-4.35-25.58-1.83-9.15-22.26-9.24-6.81-4.92
FCF Conversion (FCF/Net Income)-0.57x-0.19x0.62x-0.31x-0.03x0.28x0.20x0.11x0.45x
Interest Paid00002.09M1.93M1.24M3.71M0
Taxes Paid0000582K3.24M1.86M1.89M0

LPSN Key Ratios

LivePerson, Inc. (LPSN) financial ratios — P/E, ROE, debt and 30+ core market and balance-sheet ratios

Metric2016201720182019202020212022202320242025
Return on Equity (ROE)-17.03%-13.06%-16.11%-60.18%-54.83%-42.12%-108.14%-172.83%--
Return on Invested Capital (ROIC)-7.5%-13.75%-14.97%-46.4%-28.9%-24.39%-35.64%-14.77%-13.27%-6.62%
Gross Margin68.21%70.19%71.78%69.66%67.09%62.49%59.03%57.51%61.7%62.2%
Net Margin-11.61%-8.31%-10.02%-32.95%-29.35%-26.61%-43.85%-24.98%-42.97%-27.58%
Debt / Equity---1.34x2.26x1.67x10.91x12.30x--
Interest Coverage----8.32x-6.19x-2.40x-39.71x-17.06x-8.08x-0.74x
FCF Conversion-0.95x-0.57x-0.19x0.62x-0.31x-0.03x0.28x0.20x0.11x0.45x
Revenue Growth-6.79%-1.75%14.15%16.72%25.72%28.1%9.62%-21.91%-22.27%-22%

LPSN SEC Filings & Documents

LivePerson, Inc. (LPSN) SEC filings — annual & quarterly reports (10-K, 10-Q)

8-K Announcements

6
Material company update

Apr 21, 2026·SEC

Material company update

Mar 12, 2026·SEC

Material company update

Nov 14, 2025·SEC

10-K Annual Reports

3
FY 2026

Mar 16, 2026·SEC

FY 2025

Mar 14, 2025·SEC

FY 2024

Mar 4, 2024·SEC

10-Q Quarterly Reports

6
FY 2025

Nov 13, 2025·SEC

FY 2025

Aug 13, 2025·SEC

FY 2025

May 8, 2025·SEC

LPSN Frequently Asked Questions

LivePerson, Inc. (LPSN) stock FAQ — growth, dividends, profitability & financials explained

Growth & Financials

LivePerson, Inc. (LPSN) reported $243.7M in revenue for fiscal year 2025. This represents a 40524% increase from $0.6M in 1999.

LivePerson, Inc. (LPSN) saw revenue decline by 22.0% over the past year.

LivePerson, Inc. (LPSN) reported a net loss of $67.2M for fiscal year 2025.

Dividend & Returns

LivePerson, Inc. (LPSN) had negative free cash flow of $42.5M in fiscal year 2025, likely due to heavy capital investments.

Explore More LPSN

LivePerson, Inc. (LPSN) financial analysis — history, returns, DCA and operating performance tools

Total Return Calculator

Historical returns with dividends reinvested

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DCA Calculator

Dollar cost averaging vs lump sum

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Dividend History

Yield, growth, payout safety & DRIP

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Earnings History

EPS trends, net income & profitability

→

Price History

Long-term charts & historical price data

→

Revenue History

Sales growth patterns & revenue breakdown

→

Financial Ratios

30 years of market, efficiency and balance-sheet ratios

→

Valuation

DCF intrinsic value, peer multiples & estimates

→
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