8-K Announcements
6Apr 21, 2026·SEC
Mar 12, 2026·SEC
Nov 14, 2025·SEC
LivePerson, Inc. (LPSN) fundamental analysis — strengths, weaknesses & financial health based on data analysis
No significant strengths identified
* These insights are generated automatically based on available financial data. Please conduct your own research before making investment decisions.
LivePerson, Inc. (LPSN) stock price & volume — 10-year historical chart
LivePerson, Inc. (LPSN) revenue, earnings & EPS growth — 3, 5 & 10-year CAGR
LivePerson, Inc. (LPSN) competitors in Communications and contact center software — business model, growth, and fundamentals comparison
LivePerson, Inc. (LPSN) vs competitors — business, growth, and fundamentals comparison against the closest industry rivals.
LivePerson, Inc. (LPSN) annual income statement — 10-year revenue, gross profit & net income history
| Line item | Dec'17 | Dec'18 | Dec'19 | Dec'20 | Dec'21 | Dec'22 | Dec'23 | Dec'24 | Dec'25 |
|---|---|---|---|---|---|---|---|---|---|
| Sales/Revenue | 218.88M | 249.84M | 291.61M | 366.62M | 469.62M | 514.8M | 401.98M | 312.47M | 243.74M |
| Revenue Growth % | -1.75% | 14.15% | 16.72% | 25.72% | 28.1% | 9.62% | -21.91% | -22.27% | -22% |
| Cost of Goods Sold | 65.25M | 70.51M | 88.48M | 120.65M | 176.16M | 210.9M | 170.81M | 119.67M | 92.12M |
| COGS % of Revenue | 29.81% | 28.22% | 30.34% | 32.91% | 37.51% | 40.97% | 42.49% | 38.3% | 37.8% |
| Gross Profit | 153.62M▲ 0% | 179.33M▲ 16.7% | 203.13M▲ 13.3% | 245.97M▲ 21.1% | 293.46M▲ 19.3% | 303.9M▲ 3.6% | 231.17M▼ 23.9% | 192.81M▼ 16.6% | 151.62M▼ 21.4% |
| Gross Margin % | 70.19% | 71.78% | 69.66% | 67.09% | 62.49% | 59.03% | 57.51% | 61.7% | 62.2% |
| Gross Profit Growth % | 1.1% | 16.74% | 13.27% | 21.09% | 19.31% | 3.56% | -23.93% | -16.6% | -21.36% |
| Operating Expenses | 168.85M | 197.97M | 288.12M | 306M | 383.33M | 501.33M | 314.47M | 255.08M | 174.95M |
| OpEx % of Revenue | 77.15% | 79.24% | 98.8% | 83.47% | 81.63% | 97.38% | 78.23% | 81.63% | 71.78% |
| Selling, General & Admin | 131.18M | 146.01M | 211.23M | 207.82M | 239.57M | 334.65M | 217.3M | 180.48M | 120.24M |
| SG&A % of Revenue | 59.93% | 58.44% | 72.44% | 56.69% | 51.01% | 65.01% | 54.06% | 57.76% | 49.33% |
| Research & Development | 37.68M | 51.95M | 76.89M | 98.18M | 143.76M | 174.07M | 103.86M | 79.78M | 54.71M |
| R&D % of Revenue | 17.21% | 20.79% | 26.37% | 26.78% | 30.61% | 33.81% | 25.84% | 25.53% | 22.44% |
| Other Operating Expenses | 0 | 0 | 0 | 0 | 0 | -7.39M | -6.69M | -5.18M | 0 |
| Operating Income | -15.23M▲ 0% | -18.64M▼ 22.3% | -84.99M▼ 356.1% | -60.03M▲ 29.4% | -89.87M▼ 49.7% | -197.43M▼ 119.7% | -83.3M▲ 57.8% | -62.27M▲ 25.2% | -23.33M▲ 62.5% |
| Operating Margin % | -6.96% | -7.46% | -29.14% | -16.37% | -19.14% | -38.35% | -20.72% | -19.93% | -9.57% |
| Operating Income Growth % | -56.39% | -22.34% | -356.07% | 29.37% | -49.7% | -119.68% | 57.81% | 25.24% | 62.54% |
| EBITDA | 1.81M | -1.63M | -65.69M | -33.65M | -53.12M | -143.03M | -28.55M | -15.96M | -597K |
| EBITDA Margin % | 0.83% | -0.65% | -22.53% | -9.18% | -11.31% | -27.78% | -7.1% | -5.11% | -0.24% |
| EBITDA Growth % | -79.79% | -190.38% | -3920.26% | 48.77% | -57.84% | -169.26% | 80.04% | 44.09% | 96.26% |
| D&A (Non-Cash Add-back) | 17.04M | 17M | 19.3M | 26.38M | 36.75M | 54.4M | 54.75M | 46.31M | 22.73M |
| EBIT | -17.69M | -24.17M | -83.23M | -90.5M | -89.87M | -218.52M | -83.3M | -117.05M | -23.33M |
| Net Interest Income | 0 | 0 | -7.41M | -14.33M | -37.41M | -352K | 4.67M | -8.63M | -26.78M |
| Interest Income | 0 | 0 | 2.59M | 295K | 0 | 5.15M | 9.55M | 5.86M | 4.75M |
| Interest Expense | 0 | 0 | 10M | 14.63M | 37.41M | 5.5M | 4.88M | 14.49M | 31.53M |
| Other Income/Expense | -2.46M | -5.54M | -8.24M | -45.1M | -37.51M | -26.59M | -12.97M | -69.26M | -40.45M |
| Pretax Income | -17.69M▲ 0% | -24.17M▼ 36.7% | -93.23M▼ 285.6% | -105.13M▼ 12.8% | -127.38M▼ 21.2% | -224.02M▼ 75.9% | -96.27M▲ 57.0% | -131.54M▼ 36.6% | -63.78M▲ 51.5% |
| Pretax Margin % | -8.08% | -9.68% | -31.97% | -28.67% | -27.12% | -43.52% | -23.95% | -42.1% | -26.17% |
| Income Tax | 501K | 858K | 2.85M | 2.47M | -2.4M | 1.73M | 4.16M | 2.73M | 3.45M |
| Effective Tax Rate % | -2.83% | -3.55% | -3.05% | -2.35% | 1.89% | -0.77% | -4.32% | -2.08% | -5.41% |
| Net Income | -18.19M▲ 0% | -25.03M▼ 37.6% | -96.07M▼ 283.8% | -107.59M▼ 12.0% | -124.97M▼ 16.2% | -225.75M▼ 80.6% | -100.44M▲ 55.5% | -134.27M▼ 33.7% | -67.23M▲ 49.9% |
| Net Margin % | -8.31% | -10.02% | -32.95% | -29.35% | -26.61% | -43.85% | -24.98% | -42.97% | -27.58% |
| Net Income Growth % | 29.69% | -37.61% | -283.79% | -11.99% | -16.15% | -80.64% | 55.51% | -33.69% | 49.93% |
| Net Income (Continuing) | -18.19M | -25.03M | -96.07M | -107.59M | -124.97M | -225.75M | -100.44M | -134.27M | -67.23M |
| Discontinued Operations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority Interest | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| EPS (Diluted) | -4.80▲ 0% | -6.34▼ 32.1% | -23.02▼ 263.1% | -24.49▼ 6.4% | -26.93▼ 10.0% | -45.45▼ 68.8% | -19.17▲ 57.8% | -22.70▼ 18.4% | -12.39▲ 45.4% |
| EPS Growth % | 30.43% | -32.08% | -263.09% | -6.39% | -9.96% | -68.77% | 57.82% | -18.41% | 45.42% |
| EPS (Basic) | -4.80 | -6.34 | -23.02 | -24.49 | -26.93 | -45.45 | -19.17 | -22.70 | -8.57 |
| Diluted Shares Outstanding | 3.76M | 3.95M | 4.17M | 4.39M | 4.64M | 4.97M | 5.24M | 5.91M | 8.64M |
| Basic Shares Outstanding | 3.76M | 3.95M | 4.17M | 4.39M | 4.64M | 4.97M | 5.24M | 5.91M | 7.84M |
| Dividend Payout Ratio | - | - | - | - | - | - | - | - | - |
LivePerson, Inc. (LPSN) balance sheet — assets, liabilities & shareholders' equity
| Line item | Dec'17 | Dec'18 | Dec'19 | Dec'20 | Dec'21 | Dec'22 | Dec'23 | Dec'24 | Dec'25 |
|---|---|---|---|---|---|---|---|---|---|
| Total Current Assets | 102.84M | 135.09M | 278.11M | 748.81M | 636.28M | 533.47M | 321.71M | 231.22M | 137.12M |
| Cash & Short-Term Investments | 57.63M | 66.45M | 176.52M | 654.15M | 521.85M | 391.78M | 212.93M | 183.24M | 95M |
| Cash Only | 57.57M | 66.45M | 176.52M | 654.15M | 521.85M | 391.78M | 212.93M | 183.24M | 95M |
| Short-Term Investments | 63K | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Accounts Receivable | 37.93M | 46.02M | 87.62M | 80.42M | 93.8M | 86.54M | 81.8M | 31.19M | 27.01M |
| Days Sales Outstanding | 63.25 | 67.24 | 109.67 | 80.07 | 72.91 | 61.36 | 74.28 | 36.43 | 40.45 |
| Inventory | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Days Inventory Outstanding | - | - | - | - | - | - | - | - | - |
| Other Current Assets | 7.29M | 22.61M | 13.96M | 14.24M | 0 | 39.75M | 13.16M | 4.02M | 15.1M |
| Total Non-Current Assets | 129.96M | 155.02M | 234.6M | 257.62M | 550.38M | 555.47M | 513.8M | 376.55M | 317.55M |
| Property, Plant & Equipment | 34.7M | 43.73M | 91.92M | 106.67M | 126.7M | 128.1M | 123.46M | 100.61M | 90.39M |
| Fixed Asset Turnover | 6.31x | 5.71x | 3.17x | 3.44x | 3.71x | 4.02x | 3.26x | 3.11x | 2.70x |
| Goodwill | 80.53M | 95.03M | 94.99M | 95.19M | 291.21M | 296.21M | 285.63M | 222.55M | 184.9M |
| Intangible Assets | 12.37M | 13.83M | 11.81M | 10.93M | 85.55M | 78.1M | 61.63M | 15.07M | 13.41M |
| Long-Term Investments | 0 | 0 | 0 | 0 | 0 | 2.26M | 0 | 0 | 0 |
| Other Non-Current Assets | 1.6M | 1.71M | 33.71M | 42.8M | 41.87M | 46.37M | 38.56M | 33.91M | 24.34M |
| Total Assets | 232.8M▲ 0% | 290.1M▲ 24.6% | 512.71M▲ 76.7% | 1.01B▲ 96.3% | 1.19B▲ 17.9% | 1.09B▼ 8.2% | 835.51M▼ 23.3% | 607.78M▼ 27.3% | 454.67M▼ 25.2% |
| Asset Turnover | 0.94x | 0.86x | 0.57x | 0.36x | 0.40x | 0.47x | 0.48x | 0.51x | 0.54x |
| Asset Growth % | 5.99% | 24.62% | 76.73% | 96.3% | 17.91% | -8.23% | -23.27% | -27.26% | -25.19% |
| Total Current Liabilities | 89.06M | 113.85M | 170.43M | 208.55M | 223.43M | 251.56M | 267.55M | 139.94M | 122.57M |
| Accounts Payable | 5.48M | 8.17M | 12.3M | 14.12M | 16.94M | 25.3M | 13.55M | 15.38M | 9.52M |
| Days Payables Outstanding | 30.66 | 42.32 | 50.75 | 42.7 | 35.1 | 43.79 | 28.96 | 46.9 | 37.73 |
| Short-Term Debt | 0 | 0 | 6.6M | 5.72M | 0 | 0 | 72.39M | 156K | 20.05M |
| Deferred Revenue (Current) | 35.56M | 55.02M | 88.75M | 88.85M | 98.81M | 84.49M | 81.86M | 57.98M | 54.3M |
| Other Current Liabilities | 26.66M | 29.73M | 32.8M | 58.01M | 1.08M | 11.56M | 2.27M | 19.03M | 38.7M |
| Current Ratio | 1.15x | 1.19x | 1.63x | 3.59x | 2.85x | 2.12x | 1.20x | 1.65x | 1.12x |
| Quick Ratio | 1.15x | 1.19x | 1.63x | 3.59x | 2.85x | 2.12x | 1.20x | 1.65x | 1.12x |
| Cash Conversion Cycle | - | - | - | - | - | - | - | - | - |
| Total Non-Current Liabilities | 3.68M | 5.52M | 193.74M | 553.95M | 613.79M | 769.29M | 519.83M | 535.15M | 376.59M |
| Long-Term Debt | 0 | 0 | 179.01M | 538.43M | 574.24M | 737.42M | 511.56M | 527.07M | 371.73M |
| Capital Lease Obligations | 0 | 0 | 12.87M | 7.18M | 5.51M | 682K | 2.26M | 0 | 0 |
| Deferred Tax Liabilities | 915K | 1.1M | 1.35M | 1.62M | 2.05M | 2.55M | 2.93M | 3.54M | 4.2M |
| Other Non-Current Liabilities | 2.77M | 4.2M | 72K | 6.3M | 31.94M | 28.46M | 2.89M | 4.54M | 665K |
| Total Liabilities | 92.74M | 119.37M | 364.18M | 762.5M | 837.22M | 1.02B | 787.38M | 675.09M | 499.16M |
| Total Debt | 0 | 0 | 198.48M | 551.33M | 584.09M | 742.83M | 591.89M | 527.23M | 391.78M |
| Net Debt | -57.57M | -66.45M | 21.96M | -102.82M | 62.24M | 351.05M | 378.96M | 343.99M | 296.78M |
| Debt / Equity | - | - | 1.34x | 2.26x | 1.67x | 10.91x | 12.30x | - | - |
| Debt / EBITDA | - | - | - | - | - | - | - | - | - |
| Net Debt / EBITDA | -31.84x | - | - | - | - | - | - | - | - |
| Interest Coverage | - | - | -8.32x | -6.19x | -2.40x | -39.71x | -17.06x | -8.08x | -0.74x |
| Total Equity | 140.06M▲ 0% | 170.73M▲ 21.9% | 148.53M▼ 13.0% | 243.93M▲ 64.2% | 349.44M▲ 43.3% | 68.09M▼ 80.5% | 48.14M▼ 29.3% | -67.32M▼ 239.8% | -44.49M▲ 33.9% |
| Equity Growth % | 1.15% | 21.89% | -13% | 64.23% | 43.25% | -80.51% | -29.3% | -239.84% | 33.9% |
| Book Value per Share | 37.28 | 43.26 | 35.60 | 55.53 | 75.30 | 13.71 | 9.19 | -11.38 | -5.15 |
| Total Shareholders' Equity | 140.06M | 170.73M | 148.53M | 243.93M | 349.44M | 68.09M | 48.14M | -67.32M | -44.49M |
| Common Stock | 60K | 64K | 67K | 70K | 75K | 78K | 91K | 94K | 173K |
| Retained Earnings | -163.13M | -187.49M | -283.56M | -391.88M | -516.86M | -692.36M | -856.99M | -991.26M | -1.06B |
| Treasury Stock | -3K | -3K | -3K | -3K | -3K | -3K | -3K | -3K | 0 |
| Accumulated OCI | -2.54M | -4.43M | -4.52M | 80K | -5.56M | -10.68M | -8.48M | -12.19M | -7.25M |
| Minority Interest | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
LivePerson, Inc. (LPSN) cash flow — operating, investing & free cash flow history
| Line item | Dec'17 | Dec'18 | Dec'19 | Dec'20 | Dec'21 | Dec'22 | Dec'23 | Dec'24 | Dec'25 |
|---|---|---|---|---|---|---|---|---|---|
| Cash from Operations | 10.29M | 4.78M | -59.16M | 33.6M | 3.25M | -62.1M | -19.77M | -15.13M | -30.43M |
| Operating CF Margin % | 4.7% | 1.91% | -20.29% | 9.17% | 0.69% | -12.06% | -4.92% | -4.84% | -12.49% |
| Operating CF Growth % | -58.1% | -53.56% | -1337.87% | 156.81% | -90.34% | -2012.57% | 68.17% | 23.45% | -101.16% |
| Net Income | -18.19M | -25.03M | -96.07M | -107.59M | -124.97M | -225.75M | -100.44M | -134.27M | -67.23M |
| Depreciation & Amortization | 17.04M | 17M | 19.3M | 26.38M | 36.75M | 54.4M | 54.75M | 42.27M | 22.73M |
| Stock-Based Compensation | 0 | 0 | 0 | 0 | 69.66M | 109.64M | 11.85M | 21.99M | 14.26M |
| Deferred Taxes | -2.4M | -309K | -1.21M | 579K | -6.24M | -1.16M | 1.05M | 623K | 622K |
| Other Non-Cash Items | 10.67M | 16.3M | 53.98M | 86.94M | 37.2M | 664K | 9.33M | 76.47M | 11.83M |
| Working Capital Changes | 3.17M | -3.18M | -35.16M | 27.3M | -9.15M | 109K | 3.68M | -22.21M | -12.64M |
| Change in Receivables | -8M | -9.66M | -43.76M | 6.37M | -17.31M | -38K | 1.46M | 37.55M | 1.16M |
| Change in Inventory | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Change in Payables | -2.74M | 2.2M | 3.81M | -733K | 801K | 12.05M | -13.57M | -44.52M | -19.82M |
| Cash from Investing | -17.83M | -29.22M | -48.51M | -43.48M | -140.25M | -56.86M | -18.84M | -28.22M | -13.73M |
| Capital Expenditures | -17.39M | -21.94M | -47.58M | -41.64M | -45.7M | -51.17M | -32.66M | -28.22M | -12.09M |
| CapEx % of Revenue | 7.95% | 8.78% | 16.32% | 11.36% | 9.73% | 9.94% | 8.13% | 9.03% | 4.96% |
| Acquisitions | -441K | -7.29M | -924K | -1.83M | -91.94M | -3.43M | 13.82M | 0 | 0 |
| Investments | - | - | - | - | - | - | - | - | - |
| Other Investing | 0 | 0 | 0 | 0 | -2.61M | 0 | 0 | 0 | -1.64M |
| Cash from Financing | 7.21M | 33.93M | 217.85M | 483.84M | 11.84M | 1.62M | -151.14M | 14.97M | -45.5M |
| Debt Issued (Net) | 0 | 0 | 221.37M | 504.55M | -3.56M | -3.73M | -153.03M | 14.62M | -26K |
| Equity Issued (Net) | 7.21M | 33.93M | 20.16M | 25.36M | 15.4M | 5.35M | 1.89M | 350K | 820K |
| Dividends Paid | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Share Repurchases | -1.74M | -1.34M | -903K | 0 | -709K | -221K | 0 | 0 | 0 |
| Other Financing | 0 | 0 | -23.67M | -46.06M | 0 | 0 | 0 | 0 | -46.3M |
| Net Change in Cash | 2.71M▲ 0% | 8.88M▲ 227.2% | 110.07M▲ 1139.2% | 477.63M▲ 333.9% | -130.62M▼ 127.3% | -131.33M▼ 0.5% | -179.27M▼ 36.5% | -29.69M▲ 83.4% | -88.23M▼ 197.2% |
| Free Cash Flow | -7.1M▲ 0% | -17.16M▼ 141.7% | -106.74M▼ 522.1% | -8.04M▲ 92.5% | -42.46M▼ 428.3% | -110.59M▼ 160.5% | -48.42M▲ 56.2% | -40.27M▲ 16.8% | -42.52M▼ 5.6% |
| FCF Margin % | -3.24% | -6.87% | -36.6% | -2.19% | -9.04% | -21.48% | -12.05% | -12.89% | -17.45% |
| FCF Growth % | -158.12% | -141.68% | -522.06% | 92.47% | -428.32% | -160.47% | 56.21% | 16.83% | -5.59% |
| FCF per Share | -1.89 | -4.35 | -25.58 | -1.83 | -9.15 | -22.26 | -9.24 | -6.81 | -4.92 |
| FCF Conversion (FCF/Net Income) | -0.57x | -0.19x | 0.62x | -0.31x | -0.03x | 0.28x | 0.20x | 0.11x | 0.45x |
| Interest Paid | 0 | 0 | 0 | 0 | 2.09M | 1.93M | 1.24M | 3.71M | 0 |
| Taxes Paid | 0 | 0 | 0 | 0 | 582K | 3.24M | 1.86M | 1.89M | 0 |
LivePerson, Inc. (LPSN) financial ratios — P/E, ROE, debt and 30+ core market and balance-sheet ratios
| Metric | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|---|---|
| Return on Equity (ROE) | -17.03% | -13.06% | -16.11% | -60.18% | -54.83% | -42.12% | -108.14% | -172.83% | - | - |
| Return on Invested Capital (ROIC) | -7.5% | -13.75% | -14.97% | -46.4% | -28.9% | -24.39% | -35.64% | -14.77% | -13.27% | -6.62% |
| Gross Margin | 68.21% | 70.19% | 71.78% | 69.66% | 67.09% | 62.49% | 59.03% | 57.51% | 61.7% | 62.2% |
| Net Margin | -11.61% | -8.31% | -10.02% | -32.95% | -29.35% | -26.61% | -43.85% | -24.98% | -42.97% | -27.58% |
| Debt / Equity | - | - | - | 1.34x | 2.26x | 1.67x | 10.91x | 12.30x | - | - |
| Interest Coverage | - | - | - | -8.32x | -6.19x | -2.40x | -39.71x | -17.06x | -8.08x | -0.74x |
| FCF Conversion | -0.95x | -0.57x | -0.19x | 0.62x | -0.31x | -0.03x | 0.28x | 0.20x | 0.11x | 0.45x |
| Revenue Growth | -6.79% | -1.75% | 14.15% | 16.72% | 25.72% | 28.1% | 9.62% | -21.91% | -22.27% | -22% |
LivePerson, Inc. (LPSN) SEC filings — annual & quarterly reports (10-K, 10-Q)
Apr 21, 2026·SEC
Mar 12, 2026·SEC
Nov 14, 2025·SEC
LivePerson, Inc. (LPSN) stock FAQ — growth, dividends, profitability & financials explained
LivePerson, Inc. (LPSN) reported $243.7M in revenue for fiscal year 2025. This represents a 40524% increase from $0.6M in 1999.
LivePerson, Inc. (LPSN) saw revenue decline by 22.0% over the past year.
LivePerson, Inc. (LPSN) reported a net loss of $67.2M for fiscal year 2025.
LivePerson, Inc. (LPSN) had negative free cash flow of $42.5M in fiscal year 2025, likely due to heavy capital investments.
LivePerson, Inc. (LPSN) financial analysis — history, returns, DCA and operating performance tools
Historical returns with dividends reinvested
Dollar cost averaging vs lump sum
Yield, growth, payout safety & DRIP
EPS trends, net income & profitability
Long-term charts & historical price data
Sales growth patterns & revenue breakdown
30 years of market, efficiency and balance-sheet ratios
DCF intrinsic value, peer multiples & estimates