Refund Policy

Except where required by applicable law or the Paddle Refund Policy, subscription payments are non-refundable. We do not provide refunds or prorated credits for unused subscription time, partial billing periods, accidental non-use, or a change of mind.

You may cancel a subscription at any time to prevent the next renewal. Unless otherwise stated during cancellation, paid access continues through the end of the current billing period. Cancellation does not create a refund for the remaining period.

When you move from Pro to Premium, the change takes effect at once. The unused part of your current Pro period counts toward Premium, and you pay the difference for the rest of that period at the time of the change.

When you move from Premium to Pro, Premium stays active until the end of the period you paid for, and Pro starts at your next renewal. No refund or credit is given for the Premium period.

When you move from monthly to annual billing, the unused part of your current month counts toward the annual price, and you pay the difference at the time of the change.

Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record and handles payments, billing support, cancellations, and eligible refunds. Mandatory consumer rights always apply. Paddle may also approve a refund under its own buyer terms, including where a digital service is materially defective or not as described.

See the Paddle Refund Policy for the rules that apply to purchases processed by Paddle.

For a cancellation or refund request, visit paddle.net. For product-access questions, email [email protected]. Please include your order number, but never send card details by email.

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