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NOWServiceNow, Inc.
$137.68$141.6B
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  1. Home
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  3. NOW
  4. Financial Ratios

ServiceNow, Inc. (NOW) Financial Ratios

Latest Ratios: P/E Ratio 82.0x · EV/EBITDA 54.8x · ROE 15.5%. (2010–2025 historical series)

Income StatementBalance SheetCash FlowRatios
AnnualQuarterly

NOW Valuation Multiples

Price-based multiples — how expensive the stock is relative to earnings, sales, book value, and cash flow

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
Market Cap$141.6B$160.4B$220.9B$145.3B$79.0B$131.9B$111.5B$55.7B$31.7B$22.3B$12.2B
Enterprise Value$140.3B$159.1B$220.9B$145.6B$79.8B$132.4B$111.9B$56.0B$31.8B$22.8B$12.3B
P/E Ratio →82.0491.73154.7684.11242.66564.43917.4288.77———
P/S Ratio10.6712.0820.1216.1910.9122.3724.6616.0912.1411.558.80
P/B Ratio11.0612.3722.9919.0415.7035.6939.3326.1628.5028.6631.61
P/FCF30.9535.0564.7053.7236.3773.5982.3161.9756.3245.96388.24
P/OCF26.0229.4651.7842.7529.0260.1962.3845.0539.0434.7276.49

P/E links to full P/E history page with 30-year chart

NOW EV Ratios

Enterprise-value multiples — capital-structure-neutral measures of total business value

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
EV / Revenue—11.9820.1116.2311.0122.4524.7616.1912.1711.788.87
EV / EBITDA54.7762.09120.79110.00114.47181.57238.18229.17300.271982.26—
EV / EBIT76.9370.35125.45141.12187.29477.84611.54557.702316.80——
EV / FCF—34.7664.6953.8636.7273.8682.6562.3756.4946.88391.62

NOW Profitability

Margins and return-on-capital ratios measuring operating efficiency

Margins

Full margin charts and quarterly trend are on the Earnings History page

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
Gross Margin77.5%77.5%79.2%78.6%78.3%77.1%78.2%77.0%76.1%74.1%71.3%
Operating Margin13.7%13.7%12.4%8.5%4.9%4.4%4.4%1.2%-1.6%-5.2%-30.4%
Net Profit Margin13.2%13.2%13.0%19.3%4.5%3.9%2.6%18.1%-1.0%-7.7%-32.5%

Return on Capital

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
ROE15.5%15.5%16.5%27.3%7.4%7.0%4.8%38.7%-2.8%-25.6%-94.7%
ROA7.5%7.5%7.5%11.3%2.7%2.4%1.6%12.7%-0.7%-5.3%-23.5%
ROIC12.9%12.9%11.6%8.3%5.3%5.2%5.2%1.7%-2.6%-8.8%-56.5%
ROCE13.2%13.2%12.4%8.8%5.4%4.7%4.8%1.6%-2.5%-8.2%-41.5%

NOW Leverage & Debt

Solvency and debt-coverage ratios — lower is generally safer

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
Debt / Equity0.190.190.240.300.440.600.750.530.601.511.31
Debt / EBITDA0.940.941.251.733.203.044.544.636.26102.16—
Net Debt / Equity—-0.10-0.000.050.150.130.160.170.090.570.28
Net Debt / EBITDA-0.52-0.52-0.010.291.090.670.971.450.9038.91—
Debt / FCF—-0.29-0.010.140.350.270.340.400.170.923.38
Interest Coverage98.3098.3076.5743.0015.789.895.553.020.26-1.18-11.39

Net cash position: cash ($3.7B) exceeds total debt ($2.4B)

NOW Liquidity & Efficiency

Short-term solvency ratios and asset-utilisation metrics

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
Current Ratio1.001.001.101.061.111.051.211.031.171.191.25
Quick Ratio1.001.001.101.061.111.051.211.031.171.191.25
Cash Ratio0.600.600.690.660.710.670.830.610.740.870.84
Asset Turnover—0.510.540.520.540.550.520.570.670.540.68
Inventory Turnover———————————
Days Sales Outstanding—72.2174.4482.8486.9086.0581.4988.1080.4282.5384.72

NOW Shareholder Yields

Earnings, FCF, buyback, and dividend yields — total returns to shareholders

Dividends

Full dividend history and growth charts are on the Dividend History page

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
Dividend Yield———————————
Payout Ratio———————————

Total Shareholder Return Metrics

MetricTTMFY 2025FY 2024FY 2023FY 2022FY 2021FY 2020FY 2019FY 2018FY 2017FY 2016
Earnings Yield1.2%1.1%0.6%1.2%0.4%0.2%0.1%1.1%———
FCF Yield3.2%2.9%1.5%1.9%2.7%1.4%1.2%1.6%1.8%2.2%0.3%
Buyback Yield1.3%1.1%0.3%0.4%0.0%0.0%0.0%0.0%0.0%0.2%0.0%
Total Shareholder Yield1.3%1.1%0.3%0.4%0.0%0.0%0.0%0.0%0.0%0.2%0.0%
Shares Outstanding—$1.0B$1.0B$1.0B$1.0B$1.0B$1.0B$986M$889M$856M$823M

Key Metrics

Growth RegimeAccelerating
ProfitabilityModerate
Balance SheetHealthy
Cash FlowRobust
Top Statement Risk

AI cost and leverage

Verified Source

Metrics are mathematically derived from official filings.

SEC 10-K (2026Q2)

Margin Compression from AI Investment

Gross margin fell to 70.7% in Q2 2026 from 77.5% a year earlier, as reported in financial statements, suggesting AI compute costs are pressuring profitability despite strong revenue growth.

The 6.8 percentage point decline in gross margin is a significant deviation from the historical 78-80% range, indicating that the integration of AI capabilities may carry higher variable costs. Operating margin also contracted sharply to 4.1% from 11.1% in the prior year, reflecting accelerated R&D and S&M spending. This suggests that the company is deliberately trading near-term profitability for long-term AI leadership, but investors should monitor whether this is a temporary investment phase or a structural shift in the cost base.

ROIC Dips on Acquisition Distortion

ROIC fell to 0.8% in Q2 2026 from 2.8% a year earlier, based on reported figures, as the $7.5B acquisition expanded the capital base faster than operating income.

The sequential drop in ROIC from 3.3% in Q1 2026 to 0.8% in Q2 is largely attributable to the acquisition, which added significant goodwill and intangibles without immediate earnings contribution. This suggests that the company's return on capital is temporarily depressed, but the underlying organic business likely maintains higher returns. Investors should assess ROIC excluding the acquisition to gauge the true compounding power of the core platform.

Working Capital Efficiency Holds Steady

DSO improved to 45 days in Q2 2026 from 52 days in Q1, as per reported data, while DPO remained low at 23 days, indicating stable collection efficiency despite billing seasonality.

The improvement in DSO suggests that the company is managing receivables effectively, even as revenue grows at 24%. However, the negative cash conversion cycle is not achievable given the low DPO, which reflects the company's limited leverage over suppliers. The working capital swings observed in cash flow are likely due to the timing of large enterprise contracts, not a deterioration in efficiency.

Leverage Jumps on Acquisition Financing

D/E rose to 0.68 in Q2 2026 from 0.21 in Q1, as reported in the balance sheet, while interest coverage fell to 7.64x from 112.17x, reflecting the $7.5B acquisition debt.

The increase in leverage is a direct result of the acquisition financing, which also pushed D/EBITDA to 14.86x from 3.19x. While interest coverage remains adequate, the sharp decline warrants monitoring, especially if the company continues to pursue inorganic growth. The debt service appears manageable given the company's robust cash flow, but the elevated leverage reduces financial flexibility.

Liquidity Tightens Below Comfort

Current ratio fell to 0.70 in Q2 2026 from 0.84 in Q1, as per reported figures, with cash at $2.5B, indicating a tighter liquidity position post-acquisition.

The current ratio below 1.0 suggests that current liabilities exceed current assets, which is unusual for a software company and may indicate reliance on operating cash flow to meet short-term obligations. However, the company's strong cash generation and access to credit markets mitigate immediate liquidity risk. Investors should monitor whether the company rebuilds its cash position or continues to deploy capital aggressively.

Misapplied P/E on SBC-Heavy Earnings

The trailing P/E of 66.6x overstates the company's true earnings power, as stock-based compensation of $652M exceeded net income in Q2 2026, according to reported figures.

GAAP net income is significantly reduced by SBC, making the P/E ratio appear expensive. However, investors often use non-GAAP earnings that add back SBC, which understates the economic cost to shareholders. A more appropriate valuation metric is EV/EBITDA or P/FCF, but even these need adjustment for SBC. The forward P/E of 27.32x implies a sharp earnings recovery, which may be optimistic given the margin pressures. Investors should use a price-to-earnings ratio based on cash earnings (net income plus SBC) to better reflect the company's value creation.

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Includes 30+ ratios · 16 years · Updated daily

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NOW — Frequently Asked Questions

Quick answers to the most common questions about buying NOW stock.

What is ServiceNow, Inc.'s P/E ratio?

ServiceNow, Inc.'s current P/E ratio is 82.0x. The historical average is 104.8x.

What is ServiceNow, Inc.'s EV/EBITDA?

ServiceNow, Inc.'s current EV/EBITDA is 54.8x. This enterprise value multiple compares the company's total value (equity + debt - cash) to its EBITDA. The historical average is 62.1x.

What is ServiceNow, Inc.'s ROE?

ServiceNow, Inc.'s return on equity (ROE) is 15.5%. The historical average is -10.9%.

Is NOW stock overvalued?

Based on historical data, ServiceNow, Inc. is trading at a P/E of 82.0x. Compare with industry peers and growth rates for a complete picture.

What are ServiceNow, Inc.'s profit margins?

ServiceNow, Inc. has 77.5% gross margin and 13.7% operating margin. Operating margin between 10-20% is typical for established companies.

How much debt does ServiceNow, Inc. have?

ServiceNow, Inc.'s Debt/EBITDA ratio is 0.9x, indicating low leverage. A ratio below 2x is generally considered financially healthy.