ServiceNow, Inc. (NOW) 10-Year Financial Performance & Capital Metrics

NOW •

TechnologyApplication SoftwareWork management and collaboration tools

AboutServiceNow, Inc. provides enterprise cloud computing solutions that defines, structures, consolidates, manages, and automates services for enterprises worldwide. It operates the Now platform for workflow automation, artificial intelligence, machine learning, robotic process automation, performance analytics, electronic service catalogs and portals, configuration management systems, data benchmarking, encryption, and collaboration and development tools. The company also provides information technology (IT) service management applications; IT service management product suite for enterprise's employees, customers, and partners; IT business management product suite; IT operations management product that connects a customer's physical and cloud-based IT infrastructure; IT Asset Management to automate IT asset lifecycles; and security operations that connects with internal and third party. In addition, it offers governance, risk, and compliance product to manage risk and resilience; human resources, legal, and workplace service delivery products; safe workplace applications; customer service management product; and field service management applications. Further, it provides App Engine product; IntegrationHub enables application to extend workflows; and professional, industry solutions, and customer support services. It serves government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products through direct sales team and resale partners. It has a strategic partnership with Celonis to help customers identify and prioritize processes that are suitable for automation. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. The company was founded in 2004 and is headquartered in Santa Clara, California.Show more

Revenue $13.28B +20.9%
EBITDA $2.56B +40.1%
Net Income $1.75B +22.7%
EPS (Diluted) 1.67 +21.9%
Gross Margin 77.53% -2.1%
EBITDA Margin 19.3% +15.9%
Operating Margin 13.74% +10.6%
Net Margin 13.16% +1.5%
ROE 15.49% -6.3%
ROIC 12.42% +6.9%
Debt/Equity 0.25 +4.2%
Interest Coverage -

Technical Analysis

Key Insights

Based on financial data analysis

✓Strengths

✓Strong 5Y profit CAGR of 71.2%
✓FCF machine: 34.5% free cash flow margin
✓High quality earnings: Operating CF exceeds net income
✓Strong 5Y sales CAGR of 24.1%
✓Good 3Y average ROE of 19.8%
✓Healthy 5Y average net margin of 10.8%

✗Weaknesses

✗Weak Piotroski F-Score: 3/9
✗Weak momentum: RS Rating 3 (bottom 3%)
✗Trading more than 30% below 52-week high

Price & Volume

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Growth Metrics

Revenue CAGR

10Y29.44%

5Y24.05%

3Y22.38%

TTM20.88%

Profit (Net Income) CAGR

10Y-

5Y71.16%

3Y75.21%

TTM22.67%

EPS CAGR

10Y-

5Y69.32%

3Y73.46%

TTM-54.99%

ROCE

10Y Avg-0.12%

5Y Avg8.91%

3Y Avg11.46%

Latest13.21%

Peer Comparison

Work management and collaboration tools

Name	Market Cap	Current Price	P/E Ratio	Revenue Growth 1Y	Net Margin	ROE	FCF Yield	Debt/Equity
NOWServiceNow, Inc.	113.09B	108.01	64.68	20.88%	13.16%	13.48%	4.05%	0.25
MNDYmonday.com Ltd.	3.74B	72.64	32.43	26.75%	9.64%	9.52%	8.37%	0.25
OBLGOblong, Inc.	1.26M	1.10	-0.07	-37.59%	-187.17%	-45.31%
CXAICXApp Inc.	3.52M	0.18	-0.15	-3.04%	-289.44%	-78.05%		0.36
UPLDUpland Software, Inc.	25.51M	0.88	-0.21	-7.74%	-18.43%	-64.63%	91.56%	2.78
ASANAsana, Inc.	1.65B	7.10	-6.40	10.94%	-28.32%	-116.32%	0.57%	1.18
TEAMAtlassian Corporation	7.14B	75.13	-76.66	19.66%	-3.29%	-11.89%	19.82%	0.92

Profit & Loss

	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Sales/Revenue+	1.39B	1.93B	2.61B	3.46B	4.52B	5.9B	7.25B	8.97B	10.98B	13.28B
Revenue Growth %	38.29%	39.02%	34.96%	32.64%	30.6%	30.46%	22.88%	23.82%	22.44%	20.88%
Cost of Goods Sold+	398.68M	499.77M	622.66M	796.64M	987.11M	1.35B	1.57B	1.92B	2.29B	2.98B
COGS % of Revenue	28.67%	25.85%	23.87%	23.02%	21.84%	22.95%	21.71%	21.41%	20.82%	22.47%
Gross Profit+	991.83M	1.43B	1.99B	2.66B	3.53B	4.54B	5.67B	7.05B	8.7B	10.29B
Gross Margin %	71.33%	74.15%	76.13%	76.98%	78.16%	77.05%	78.29%	78.59%	79.18%	77.53%
Gross Profit Growth %	46.71%	44.51%	38.58%	34.12%	32.61%	28.61%	24.85%	24.29%	23.36%	18.37%
Operating Expenses+	1.14B	1.53B	2.03B	2.62B	3.33B	4.29B	5.32B	6.29B	7.33B	8.47B
OpEx % of Revenue	82.32%	79.39%	77.76%	75.76%	73.76%	72.69%	73.39%	70.09%	66.76%	63.8%
Selling, General & Admin	859.4M	1.16B	1.5B	1.87B	2.31B	2.89B	3.55B	4.16B	4.79B	5.51B
SG&A % of Revenue	61.8%	59.86%	57.46%	54.13%	51.09%	49%	48.99%	46.42%	43.61%	41.5%
Research & Development	285.24M	377.52M	529.5M	748.37M	1.02B	1.4B	1.77B	2.12B	2.54B	2.96B
R&D % of Revenue	20.51%	19.53%	20.3%	21.63%	22.66%	23.69%	24.4%	23.68%	23.15%	22.29%
Other Operating Expenses	251K	244K	-341K	3.53M	0	0	0	0	0	0
Operating Income+	-422.81M	-101.41M	-42.43M	42M	198.86M	257M	355M	762M	1.36B	1.82B
Operating Margin %	-30.41%	-5.25%	-1.63%	1.21%	4.4%	4.36%	4.9%	8.49%	12.42%	13.74%
Operating Income Growth %	-154.14%	76.01%	58.17%	199%	373.48%	29.23%	38.13%	114.65%	79%	33.72%
EBITDA+	-339.73M	11.49M	105.77M	244.5M	469.86M	729M	697M	1.32B	1.83B	2.56B
EBITDA Margin %	-24.43%	0.59%	4.05%	7.07%	10.4%	12.36%	9.62%	14.76%	16.65%	19.3%
EBITDA Growth %	-220.47%	103.38%	820.89%	131.15%	92.17%	55.15%	-4.39%	89.96%	38.14%	40.08%
D&A (Non-Cash Add-back)	83.08M	112.9M	148.2M	202.5M	271M	472M	342M	562M	465M	738M
EBIT	-378.93M	-62.78M	13.71M	100.47M	183M	257M	426M	1.03B	1.76B	2.26B
Net Interest Income+	-24.75M	-36.29M	-18.11M	22.13M	6.74M	-8M	55M	278M	396M	451M
Interest Income	8.53M	5.8M	56.13M	55.41M	39M	20M	82M	302M	419M	451M
Interest Expense	33.28M	53.39M	52.73M	33.28M	33M	28M	27M	24M	23M	0
Other Income/Expense	-28.25M	-49.01M	3.4M	25M	-49M	-8M	44M	246M	374M	437M
Pretax Income+	-450.05M	-149M	-39.02M	67.19M	150M	249M	399M	1.01B	1.74B	2.26B
Pretax Margin %	-32.37%	-7.71%	-1.5%	1.94%	3.32%	4.22%	5.51%	11.24%	15.82%	17.03%
Income Tax+	1.75M	126K	-12.32M	-559.51M	31M	19M	74M	-723M	313M	513M
Effective Tax Rate %	100.39%	100.08%	68.43%	932.79%	79.33%	92.37%	81.45%	171.73%	81.99%	77.31%
Net Income+	-451.8M	-149.13M	-26.7M	626.7M	119M	230M	325M	1.73B	1.43B	1.75B
Net Margin %	-32.49%	-7.71%	-1.02%	18.11%	2.63%	3.9%	4.49%	19.3%	12.97%	13.16%
Net Income Growth %	-127.69%	66.99%	82.09%	2446.83%	-81.01%	93.28%	41.3%	432.62%	-17.68%	22.67%
Net Income (Continuing)	-451.8M	-116.85M	-26.7M	626.7M	119M	230M	325M	1.73B	1.43B	1.75B
Discontinued Operations	0	0	0	0	0	0	0	0	0	0
Minority Interest	0	0	0	0	0	0	0	0	0	0
EPS (Diluted)+	-0.55	-0.17	-0.03	0.64	0.12	0.23	0.32	1.68	1.37	1.67
EPS Growth %	-116.54%	68.36%	82.76%	2220%	-81.13%	91.67%	39.13%	425%	-18.45%	21.9%
EPS (Basic)	-0.55	-0.17	-0.03	0.67	0.12	0.23	0.32	1.70	1.38	1.69
Diluted Shares Outstanding	822.67M	855.88M	889.23M	986.12M	1.01B	1.02B	1.02B	1.03B	1.04B	1.05B
Basic Shares Outstanding	822.67M	855.88M	889.23M	932.33M	965.48M	990.47M	1.01B	1.02B	1.03B	1.04B
Dividend Payout Ratio	-	-	-	-	-	-	-	-	-	-

Balance Sheet

	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Total Current Assets+	1.34B	2.42B	2.34B	2.83B	4.52B	5.22B	6.65B	7.78B	9.19B	9.88B
Cash & Short-Term Investments	899.36M	1.78B	1.5B	1.69B	3.09B	3.3B	4.28B	4.88B	5.76B	6.28B
Cash Only	401.24M	726.5M	566.2M	775.78M	1.68B	1.73B	1.47B	1.9B	2.3B	3.73B
Short-Term Investments	498.12M	1.05B	931.72M	915.32M	1.42B	1.58B	2.81B	2.98B	3.46B	2.56B
Accounts Receivable	322.76M	437.05M	574.81M	835.28M	1.01B	1.39B	1.73B	2.04B	2.24B	2.63B
Days Sales Outstanding	84.72	82.53	80.42	88.1	81.49	86.05	86.9	82.84	74.44	72.21
Inventory	0	0	0	0	0	0	0	0	0	0
Days Inventory Outstanding	-	-	-	-	-	-	-	-	-	-
Other Current Assets	76.78M	109.64M	139.89M	175.04M	229M	303M	649M	864M	1.19B	970M
Total Non-Current Assets+	691.23M	1.13B	1.53B	3.2B	4.19B	5.58B	6.64B	9.61B	11.2B	16.16B
Property, Plant & Equipment	181.62M	245.12M	347.22M	870.51M	1.11B	1.36B	1.74B	2.07B	2.46B	3.1B
Fixed Asset Turnover	7.66x	7.89x	7.51x	3.98x	4.06x	4.34x	4.18x	4.33x	4.47x	4.29x
Goodwill	82.53M	128.73M	148.84M	156.76M	241M	777M	824M	1.23B	1.27B	3.58B
Intangible Assets	65.85M	86.92M	100.58M	143.85M	153M	287M	232M	224M	209M	1.12B
Long-Term Investments	262.66M	391.44M	581.86M	1.01B	1.47B	1.63B	2.12B	3.2B	4.11B	5.32B
Other Non-Current Assets	98.57M	276.08M	335.31M	411.44M	544M	835M	1.1B	1.37B	1.76B	1.99B
Total Assets+	2.03B	3.55B	3.88B	6.02B	8.71B	10.8B	13.3B	17.39B	20.38B	26.04B
Asset Turnover	0.68x	0.54x	0.67x	0.57x	0.52x	0.55x	0.54x	0.52x	0.54x	0.51x
Asset Growth %	12.55%	74.56%	9.26%	55.25%	44.71%	23.9%	23.16%	30.74%	17.23%	27.74%
Total Current Liabilities+	1.07B	2.04B	2.01B	2.75B	3.74B	4.95B	6B	7.37B	8.36B	10.44B
Accounts Payable	38.08M	32.11M	30.73M	52.96M	34M	89M	274M	126M	68M	204M
Days Payables Outstanding	34.86	23.45	18.02	24.26	12.57	24.01	63.58	23.94	10.85	24.96
Short-Term Debt	0	543.42M	0	0	0	92M	96M	89M	102M	112M
Deferred Revenue (Current)	861.78M	1.21B	1.65B	2.19B	2.96B	3.84B	4.66B	5.79B	6.82B	8.31B
Other Current Liabilities	84.91M	97.24M	137.12M	192.4M	238M	305M	226M	425M	311M	1.81B
Current Ratio	1.25x	1.19x	1.17x	1.03x	1.21x	1.05x	1.11x	1.06x	1.10x	0.95x
Quick Ratio	1.25x	1.19x	1.17x	1.03x	1.21x	1.05x	1.11x	1.06x	1.10x	0.95x
Cash Conversion Cycle	-	-	-	-	-	-	-	-	-	-
Total Non-Current Liabilities+	572.15M	713.14M	755.37M	1.14B	2.14B	2.15B	2.26B	2.39B	2.42B	2.63B
Long-Term Debt	507.81M	630.02M	661.71M	694.98M	1.64B	1.48B	1.49B	1.49B	1.49B	2.29B
Capital Lease Obligations	0	0	0	383.22M	423M	556M	650M	707M	687M	800M
Deferred Tax Liabilities	0	0	0	0	0	0	0	0	0	0
Other Non-Current Liabilities	34.18M	65.88M	55.06M	23.46M	36M	51M	56M	118M	145M	-580M
Total Liabilities	1.65B	2.77B	2.77B	3.89B	5.88B	7.1B	8.27B	9.76B	10.77B	13.07B
Total Debt+	507.81M	1.17B	661.71M	1.13B	2.13B	2.21B	2.23B	2.28B	2.28B	3.2B
Net Debt	106.57M	446.94M	95.5M	355.09M	458M	486M	762M	387M	-26M	-523M
Debt / Equity	1.31x	1.51x	0.60x	0.53x	0.75x	0.60x	0.44x	0.30x	0.24x	0.25x
Debt / EBITDA	-	102.16x	6.26x	4.63x	4.54x	3.04x	3.20x	1.73x	1.25x	1.25x
Net Debt / EBITDA	-	38.91x	0.90x	1.45x	0.97x	0.67x	1.09x	0.29x	-0.01x	-0.20x
Interest Coverage	-12.71x	-1.90x	-0.80x	1.26x	6.03x	9.18x	13.15x	31.75x	59.30x	-
Total Equity+	386.96M	778.74M	1.11B	2.13B	2.83B	3.69B	5.03B	7.63B	9.61B	12.96B
Equity Growth %	-31.73%	101.25%	42.69%	91.5%	33.18%	30.38%	36.18%	51.59%	25.97%	34.92%
Book Value per Share	0.47	0.91	1.25	2.16	2.80	3.64	4.94	7.42	9.22	12.38
Total Shareholders' Equity	386.96M	778.74M	1.11B	2.13B	2.83B	3.69B	5.03B	7.63B	9.61B	12.96B
Common Stock	167K	174K	180K	189K	0	0	0	0	0	1M
Retained Earnings	-997.39M	-958.56M	-978.78M	-352.24M	-234M	-4M	338M	2.07B	3.49B	5.24B
Treasury Stock	0	0	0	0	0	0	0	-535M	-1.22B	-3.04B
Accumulated OCI	-21.13M	5.77M	-4.04M	25.25M	94M	34M	-102M	-37M	-68M	19M
Minority Interest	0	0	0	0	0	0	0	0	0	0

Cash Flow

	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Cash from Operations+	159.92M	642.83M	811.09M	1.24B	1.79B	2.19B	2.72B	3.4B	4.27B	5.44B
Operating CF Margin %	11.5%	33.25%	31.09%	35.72%	39.53%	37.16%	37.58%	37.88%	38.85%	41%
Operating CF Growth %	-49.25%	301.96%	26.18%	52.38%	44.55%	22.64%	24.28%	24.79%	25.57%	27.58%
Net Income	-451.8M	-149.13M	-26.7M	626.7M	118.5M	230M	325M	1.73B	1.43B	1.75B
Depreciation & Amortization	83.08M	113.88M	149.6M	252.11M	336.38M	472M	433M	562M	564M	738M
Stock-Based Compensation	317.58M	394.08M	543.95M	662.2M	870M	1.13B	1.4B	1.6B	1.75B	1.96B
Deferred Taxes	-3.42M	-9.08M	-34.18M	-575.76M	-24.48M	-34M	15M	-857M	98M	249M
Other Non-Cash Items	118.26M	167.75M	37.66M	192.38M	204.72M	334M	375M	459M	499M	725M
Working Capital Changes	96.23M	125.33M	140.75M	78.35M	281.47M	58M	174M	-101M	-65M	29M
Change in Receivables	-125.11M	-98.43M	-146.15M	-259.83M	-151.43M	-401M	-340M	-300M	-254M	-312M
Change in Inventory	61.18M	22.21M	62.19M	35.19M	120.75M	0	0	0	0	0
Change in Payables	-3.55M	-5.5M	-4.76M	21.36M	-33.58M	55M	172M	-142M	-52M	55M
Cash from Investing+	-112.55M	-883.95M	-347.42M	-724.48M	-1.51B	-1.61B	-2.58B	-2.17B	-2.5B	-1.69B
Capital Expenditures	-128.41M	-157.18M	-248.86M	-337.58M	-432.52M	-399M	-550M	-694M	-852M	-868M
CapEx % of Revenue	9.23%	8.13%	9.54%	9.76%	9.57%	6.77%	7.59%	7.74%	7.76%	6.54%
Acquisitions	-34.3M	-58.2M	-37.44M	-7.41M	-107.24M	-785M	-91M	-279M	-113M	-1.08B
Investments	-	-	-	-	-	-	-	-	-	-
Other Investing	-210K	-675.24M	-85.52M	23.43M	0	14M	18M	-7M	-76M	-5M
Cash from Financing+	-55.75M	538.89M	-607.43M	-302M	597M	-506M	-344M	-803M	-1.34B	-2.34B
Debt Issued (Net)	-2.22M	767.21M	-430.58M	0	-146M	-61M	-94M	0	0	0
Equity Issued (Net)	0	-1000K	0	0	0	1000K	1000K	-1000K	-1000K	-1000K
Dividends Paid	0	0	0	0	0	0	0	0	0	0
Share Repurchases	0	-55M	0	0	0	0	0	-538M	-696M	-1.84B
Other Financing	-53.53M	-173.32M	-176.85M	-302M	743M	-612M	-427M	-265M	-647M	-770M
Net Change in Cash	-10.85M	325.9M	-159.29M	209M	901M	53M	-257M	429M	406M	1.42B
Free Cash Flow+	31.51M	485.64M	562.23M	898.39M	1.35B	1.79B	2.17B	2.7B	3.42B	4.58B
FCF Margin %	2.27%	25.12%	21.55%	25.96%	29.96%	30.39%	29.99%	30.14%	31.09%	34.46%
FCF Growth %	-86.05%	1441.29%	15.77%	59.79%	50.72%	32.34%	21.26%	24.44%	26.29%	34%
FCF per Share	0.04	0.57	0.63	0.91	1.34	1.76	2.14	2.63	3.28	4.37
FCF Conversion (FCF/Net Income)	-0.35x	-4.31x	-30.37x	1.97x	15.01x	9.53x	8.38x	1.96x	2.99x	3.11x
Interest Paid	0	0	0	0	0	41M	24M	23M	23M	0
Taxes Paid	4.34M	7.9M	17.51M	20M	39M	36M	45M	127M	230M	0

Key Ratios

Metric	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025
Return on Equity (ROE)	-94.74%	-25.59%	-2.83%	38.7%	4.8%	7.05%	7.45%	27.35%	16.53%	15.49%
Return on Invested Capital (ROIC)	-56.5%	-8.85%	-2.62%	1.71%	5.17%	5.16%	5.34%	8.28%	11.63%	12.42%
Gross Margin	71.33%	74.15%	76.13%	76.98%	78.16%	77.05%	78.29%	78.59%	79.18%	77.53%
Net Margin	-32.49%	-7.71%	-1.02%	18.11%	2.63%	3.9%	4.49%	19.3%	12.97%	13.16%
Debt / Equity	1.31x	1.51x	0.60x	0.53x	0.75x	0.60x	0.44x	0.30x	0.24x	0.25x
Interest Coverage	-12.71x	-1.90x	-0.80x	1.26x	6.03x	9.18x	13.15x	31.75x	59.30x	-
FCF Conversion	-0.35x	-4.31x	-30.37x	1.97x	15.01x	9.53x	8.38x	1.96x	2.99x	3.11x
Revenue Growth	38.29%	39.02%	34.96%	32.64%	30.6%	30.46%	22.88%	23.82%	22.44%	20.88%

US Stock Screener

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ServiceNow, Inc. (NOW) 10-Year Financial Performance & Capital Metrics

NOW •

TechnologyApplication SoftwareWork management and collaboration tools

Revenue $13.28B +20.9%
EBITDA $2.56B +40.1%
Net Income $1.75B +22.7%
EPS (Diluted) 1.67 +21.9%
Gross Margin 77.53% -2.1%
EBITDA Margin 19.3% +15.9%
Operating Margin 13.74% +10.6%
Net Margin 13.16% +1.5%
ROE 15.49% -6.3%
ROIC 12.42% +6.9%
Debt/Equity 0.25 +4.2%
Interest Coverage -

Technical Analysis

Key Insights

Based on financial data analysis

✓Strengths

✓Strong 5Y profit CAGR of 71.2%
✓FCF machine: 34.5% free cash flow margin
✓High quality earnings: Operating CF exceeds net income
✓Strong 5Y sales CAGR of 24.1%
✓Good 3Y average ROE of 19.8%
✓Healthy 5Y average net margin of 10.8%

✗Weaknesses

✗Weak Piotroski F-Score: 3/9
✗Weak momentum: RS Rating 3 (bottom 3%)
✗Trading more than 30% below 52-week high

Price & Volume

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Growth Metrics

Revenue CAGR

10Y29.44%

5Y24.05%

3Y22.38%

TTM20.88%

Profit (Net Income) CAGR

10Y-

5Y71.16%

3Y75.21%

TTM22.67%

EPS CAGR

10Y-

5Y69.32%

3Y73.46%

TTM-54.99%

ROCE

10Y Avg-0.12%

5Y Avg8.91%

3Y Avg11.46%

Latest13.21%

Peer Comparison

Work management and collaboration tools

Name	Market Cap	Current Price	P/E Ratio	Revenue Growth 1Y	Net Margin	ROE	FCF Yield	Debt/Equity
NOWServiceNow, Inc.	113.09B	108.01	64.68	20.88%	13.16%	13.48%	4.05%	0.25
MNDYmonday.com Ltd.	3.74B	72.64	32.43	26.75%	9.64%	9.52%	8.37%	0.25
OBLGOblong, Inc.	1.26M	1.10	-0.07	-37.59%	-187.17%	-45.31%
CXAICXApp Inc.	3.52M	0.18	-0.15	-3.04%	-289.44%	-78.05%		0.36
UPLDUpland Software, Inc.	25.51M	0.88	-0.21	-7.74%	-18.43%	-64.63%	91.56%	2.78
ASANAsana, Inc.	1.65B	7.10	-6.40	10.94%	-28.32%	-116.32%	0.57%	1.18
TEAMAtlassian Corporation	7.14B	75.13	-76.66	19.66%	-3.29%	-11.89%	19.82%	0.92

Profit & Loss

	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Sales/Revenue+	1.39B	1.93B	2.61B	3.46B	4.52B	5.9B	7.25B	8.97B	10.98B	13.28B
Revenue Growth %	38.29%	39.02%	34.96%	32.64%	30.6%	30.46%	22.88%	23.82%	22.44%	20.88%
Cost of Goods Sold+	398.68M	499.77M	622.66M	796.64M	987.11M	1.35B	1.57B	1.92B	2.29B	2.98B
COGS % of Revenue	28.67%	25.85%	23.87%	23.02%	21.84%	22.95%	21.71%	21.41%	20.82%	22.47%
Gross Profit+	991.83M	1.43B	1.99B	2.66B	3.53B	4.54B	5.67B	7.05B	8.7B	10.29B
Gross Margin %	71.33%	74.15%	76.13%	76.98%	78.16%	77.05%	78.29%	78.59%	79.18%	77.53%
Gross Profit Growth %	46.71%	44.51%	38.58%	34.12%	32.61%	28.61%	24.85%	24.29%	23.36%	18.37%
Operating Expenses+	1.14B	1.53B	2.03B	2.62B	3.33B	4.29B	5.32B	6.29B	7.33B	8.47B
OpEx % of Revenue	82.32%	79.39%	77.76%	75.76%	73.76%	72.69%	73.39%	70.09%	66.76%	63.8%
Selling, General & Admin	859.4M	1.16B	1.5B	1.87B	2.31B	2.89B	3.55B	4.16B	4.79B	5.51B
SG&A % of Revenue	61.8%	59.86%	57.46%	54.13%	51.09%	49%	48.99%	46.42%	43.61%	41.5%
Research & Development	285.24M	377.52M	529.5M	748.37M	1.02B	1.4B	1.77B	2.12B	2.54B	2.96B
R&D % of Revenue	20.51%	19.53%	20.3%	21.63%	22.66%	23.69%	24.4%	23.68%	23.15%	22.29%
Other Operating Expenses	251K	244K	-341K	3.53M	0	0	0	0	0	0
Operating Income+	-422.81M	-101.41M	-42.43M	42M	198.86M	257M	355M	762M	1.36B	1.82B
Operating Margin %	-30.41%	-5.25%	-1.63%	1.21%	4.4%	4.36%	4.9%	8.49%	12.42%	13.74%
Operating Income Growth %	-154.14%	76.01%	58.17%	199%	373.48%	29.23%	38.13%	114.65%	79%	33.72%
EBITDA+	-339.73M	11.49M	105.77M	244.5M	469.86M	729M	697M	1.32B	1.83B	2.56B
EBITDA Margin %	-24.43%	0.59%	4.05%	7.07%	10.4%	12.36%	9.62%	14.76%	16.65%	19.3%
EBITDA Growth %	-220.47%	103.38%	820.89%	131.15%	92.17%	55.15%	-4.39%	89.96%	38.14%	40.08%
D&A (Non-Cash Add-back)	83.08M	112.9M	148.2M	202.5M	271M	472M	342M	562M	465M	738M
EBIT	-378.93M	-62.78M	13.71M	100.47M	183M	257M	426M	1.03B	1.76B	2.26B
Net Interest Income+	-24.75M	-36.29M	-18.11M	22.13M	6.74M	-8M	55M	278M	396M	451M
Interest Income	8.53M	5.8M	56.13M	55.41M	39M	20M	82M	302M	419M	451M
Interest Expense	33.28M	53.39M	52.73M	33.28M	33M	28M	27M	24M	23M	0
Other Income/Expense	-28.25M	-49.01M	3.4M	25M	-49M	-8M	44M	246M	374M	437M
Pretax Income+	-450.05M	-149M	-39.02M	67.19M	150M	249M	399M	1.01B	1.74B	2.26B
Pretax Margin %	-32.37%	-7.71%	-1.5%	1.94%	3.32%	4.22%	5.51%	11.24%	15.82%	17.03%
Income Tax+	1.75M	126K	-12.32M	-559.51M	31M	19M	74M	-723M	313M	513M
Effective Tax Rate %	100.39%	100.08%	68.43%	932.79%	79.33%	92.37%	81.45%	171.73%	81.99%	77.31%
Net Income+	-451.8M	-149.13M	-26.7M	626.7M	119M	230M	325M	1.73B	1.43B	1.75B
Net Margin %	-32.49%	-7.71%	-1.02%	18.11%	2.63%	3.9%	4.49%	19.3%	12.97%	13.16%
Net Income Growth %	-127.69%	66.99%	82.09%	2446.83%	-81.01%	93.28%	41.3%	432.62%	-17.68%	22.67%
Net Income (Continuing)	-451.8M	-116.85M	-26.7M	626.7M	119M	230M	325M	1.73B	1.43B	1.75B
Discontinued Operations	0	0	0	0	0	0	0	0	0	0
Minority Interest	0	0	0	0	0	0	0	0	0	0
EPS (Diluted)+	-0.55	-0.17	-0.03	0.64	0.12	0.23	0.32	1.68	1.37	1.67
EPS Growth %	-116.54%	68.36%	82.76%	2220%	-81.13%	91.67%	39.13%	425%	-18.45%	21.9%
EPS (Basic)	-0.55	-0.17	-0.03	0.67	0.12	0.23	0.32	1.70	1.38	1.69
Diluted Shares Outstanding	822.67M	855.88M	889.23M	986.12M	1.01B	1.02B	1.02B	1.03B	1.04B	1.05B
Basic Shares Outstanding	822.67M	855.88M	889.23M	932.33M	965.48M	990.47M	1.01B	1.02B	1.03B	1.04B
Dividend Payout Ratio	-	-	-	-	-	-	-	-	-	-

Balance Sheet

	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Total Current Assets+	1.34B	2.42B	2.34B	2.83B	4.52B	5.22B	6.65B	7.78B	9.19B	9.88B
Cash & Short-Term Investments	899.36M	1.78B	1.5B	1.69B	3.09B	3.3B	4.28B	4.88B	5.76B	6.28B
Cash Only	401.24M	726.5M	566.2M	775.78M	1.68B	1.73B	1.47B	1.9B	2.3B	3.73B
Short-Term Investments	498.12M	1.05B	931.72M	915.32M	1.42B	1.58B	2.81B	2.98B	3.46B	2.56B
Accounts Receivable	322.76M	437.05M	574.81M	835.28M	1.01B	1.39B	1.73B	2.04B	2.24B	2.63B
Days Sales Outstanding	84.72	82.53	80.42	88.1	81.49	86.05	86.9	82.84	74.44	72.21
Inventory	0	0	0	0	0	0	0	0	0	0
Days Inventory Outstanding	-	-	-	-	-	-	-	-	-	-
Other Current Assets	76.78M	109.64M	139.89M	175.04M	229M	303M	649M	864M	1.19B	970M
Total Non-Current Assets+	691.23M	1.13B	1.53B	3.2B	4.19B	5.58B	6.64B	9.61B	11.2B	16.16B
Property, Plant & Equipment	181.62M	245.12M	347.22M	870.51M	1.11B	1.36B	1.74B	2.07B	2.46B	3.1B
Fixed Asset Turnover	7.66x	7.89x	7.51x	3.98x	4.06x	4.34x	4.18x	4.33x	4.47x	4.29x
Goodwill	82.53M	128.73M	148.84M	156.76M	241M	777M	824M	1.23B	1.27B	3.58B
Intangible Assets	65.85M	86.92M	100.58M	143.85M	153M	287M	232M	224M	209M	1.12B
Long-Term Investments	262.66M	391.44M	581.86M	1.01B	1.47B	1.63B	2.12B	3.2B	4.11B	5.32B
Other Non-Current Assets	98.57M	276.08M	335.31M	411.44M	544M	835M	1.1B	1.37B	1.76B	1.99B
Total Assets+	2.03B	3.55B	3.88B	6.02B	8.71B	10.8B	13.3B	17.39B	20.38B	26.04B
Asset Turnover	0.68x	0.54x	0.67x	0.57x	0.52x	0.55x	0.54x	0.52x	0.54x	0.51x
Asset Growth %	12.55%	74.56%	9.26%	55.25%	44.71%	23.9%	23.16%	30.74%	17.23%	27.74%
Total Current Liabilities+	1.07B	2.04B	2.01B	2.75B	3.74B	4.95B	6B	7.37B	8.36B	10.44B
Accounts Payable	38.08M	32.11M	30.73M	52.96M	34M	89M	274M	126M	68M	204M
Days Payables Outstanding	34.86	23.45	18.02	24.26	12.57	24.01	63.58	23.94	10.85	24.96
Short-Term Debt	0	543.42M	0	0	0	92M	96M	89M	102M	112M
Deferred Revenue (Current)	861.78M	1.21B	1.65B	2.19B	2.96B	3.84B	4.66B	5.79B	6.82B	8.31B
Other Current Liabilities	84.91M	97.24M	137.12M	192.4M	238M	305M	226M	425M	311M	1.81B
Current Ratio	1.25x	1.19x	1.17x	1.03x	1.21x	1.05x	1.11x	1.06x	1.10x	0.95x
Quick Ratio	1.25x	1.19x	1.17x	1.03x	1.21x	1.05x	1.11x	1.06x	1.10x	0.95x
Cash Conversion Cycle	-	-	-	-	-	-	-	-	-	-
Total Non-Current Liabilities+	572.15M	713.14M	755.37M	1.14B	2.14B	2.15B	2.26B	2.39B	2.42B	2.63B
Long-Term Debt	507.81M	630.02M	661.71M	694.98M	1.64B	1.48B	1.49B	1.49B	1.49B	2.29B
Capital Lease Obligations	0	0	0	383.22M	423M	556M	650M	707M	687M	800M
Deferred Tax Liabilities	0	0	0	0	0	0	0	0	0	0
Other Non-Current Liabilities	34.18M	65.88M	55.06M	23.46M	36M	51M	56M	118M	145M	-580M
Total Liabilities	1.65B	2.77B	2.77B	3.89B	5.88B	7.1B	8.27B	9.76B	10.77B	13.07B
Total Debt+	507.81M	1.17B	661.71M	1.13B	2.13B	2.21B	2.23B	2.28B	2.28B	3.2B
Net Debt	106.57M	446.94M	95.5M	355.09M	458M	486M	762M	387M	-26M	-523M
Debt / Equity	1.31x	1.51x	0.60x	0.53x	0.75x	0.60x	0.44x	0.30x	0.24x	0.25x
Debt / EBITDA	-	102.16x	6.26x	4.63x	4.54x	3.04x	3.20x	1.73x	1.25x	1.25x
Net Debt / EBITDA	-	38.91x	0.90x	1.45x	0.97x	0.67x	1.09x	0.29x	-0.01x	-0.20x
Interest Coverage	-12.71x	-1.90x	-0.80x	1.26x	6.03x	9.18x	13.15x	31.75x	59.30x	-
Total Equity+	386.96M	778.74M	1.11B	2.13B	2.83B	3.69B	5.03B	7.63B	9.61B	12.96B
Equity Growth %	-31.73%	101.25%	42.69%	91.5%	33.18%	30.38%	36.18%	51.59%	25.97%	34.92%
Book Value per Share	0.47	0.91	1.25	2.16	2.80	3.64	4.94	7.42	9.22	12.38
Total Shareholders' Equity	386.96M	778.74M	1.11B	2.13B	2.83B	3.69B	5.03B	7.63B	9.61B	12.96B
Common Stock	167K	174K	180K	189K	0	0	0	0	0	1M
Retained Earnings	-997.39M	-958.56M	-978.78M	-352.24M	-234M	-4M	338M	2.07B	3.49B	5.24B
Treasury Stock	0	0	0	0	0	0	0	-535M	-1.22B	-3.04B
Accumulated OCI	-21.13M	5.77M	-4.04M	25.25M	94M	34M	-102M	-37M	-68M	19M
Minority Interest	0	0	0	0	0	0	0	0	0	0

Cash Flow

	Dec 2016	Dec 2017	Dec 2018	Dec 2019	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Cash from Operations+	159.92M	642.83M	811.09M	1.24B	1.79B	2.19B	2.72B	3.4B	4.27B	5.44B
Operating CF Margin %	11.5%	33.25%	31.09%	35.72%	39.53%	37.16%	37.58%	37.88%	38.85%	41%
Operating CF Growth %	-49.25%	301.96%	26.18%	52.38%	44.55%	22.64%	24.28%	24.79%	25.57%	27.58%
Net Income	-451.8M	-149.13M	-26.7M	626.7M	118.5M	230M	325M	1.73B	1.43B	1.75B
Depreciation & Amortization	83.08M	113.88M	149.6M	252.11M	336.38M	472M	433M	562M	564M	738M
Stock-Based Compensation	317.58M	394.08M	543.95M	662.2M	870M	1.13B	1.4B	1.6B	1.75B	1.96B
Deferred Taxes	-3.42M	-9.08M	-34.18M	-575.76M	-24.48M	-34M	15M	-857M	98M	249M
Other Non-Cash Items	118.26M	167.75M	37.66M	192.38M	204.72M	334M	375M	459M	499M	725M
Working Capital Changes	96.23M	125.33M	140.75M	78.35M	281.47M	58M	174M	-101M	-65M	29M
Change in Receivables	-125.11M	-98.43M	-146.15M	-259.83M	-151.43M	-401M	-340M	-300M	-254M	-312M
Change in Inventory	61.18M	22.21M	62.19M	35.19M	120.75M	0	0	0	0	0
Change in Payables	-3.55M	-5.5M	-4.76M	21.36M	-33.58M	55M	172M	-142M	-52M	55M
Cash from Investing+	-112.55M	-883.95M	-347.42M	-724.48M	-1.51B	-1.61B	-2.58B	-2.17B	-2.5B	-1.69B
Capital Expenditures	-128.41M	-157.18M	-248.86M	-337.58M	-432.52M	-399M	-550M	-694M	-852M	-868M
CapEx % of Revenue	9.23%	8.13%	9.54%	9.76%	9.57%	6.77%	7.59%	7.74%	7.76%	6.54%
Acquisitions	-34.3M	-58.2M	-37.44M	-7.41M	-107.24M	-785M	-91M	-279M	-113M	-1.08B
Investments	-	-	-	-	-	-	-	-	-	-
Other Investing	-210K	-675.24M	-85.52M	23.43M	0	14M	18M	-7M	-76M	-5M
Cash from Financing+	-55.75M	538.89M	-607.43M	-302M	597M	-506M	-344M	-803M	-1.34B	-2.34B
Debt Issued (Net)	-2.22M	767.21M	-430.58M	0	-146M	-61M	-94M	0	0	0
Equity Issued (Net)	0	-1000K	0	0	0	1000K	1000K	-1000K	-1000K	-1000K
Dividends Paid	0	0	0	0	0	0	0	0	0	0
Share Repurchases	0	-55M	0	0	0	0	0	-538M	-696M	-1.84B
Other Financing	-53.53M	-173.32M	-176.85M	-302M	743M	-612M	-427M	-265M	-647M	-770M
Net Change in Cash	-10.85M	325.9M	-159.29M	209M	901M	53M	-257M	429M	406M	1.42B
Free Cash Flow+	31.51M	485.64M	562.23M	898.39M	1.35B	1.79B	2.17B	2.7B	3.42B	4.58B
FCF Margin %	2.27%	25.12%	21.55%	25.96%	29.96%	30.39%	29.99%	30.14%	31.09%	34.46%
FCF Growth %	-86.05%	1441.29%	15.77%	59.79%	50.72%	32.34%	21.26%	24.44%	26.29%	34%
FCF per Share	0.04	0.57	0.63	0.91	1.34	1.76	2.14	2.63	3.28	4.37
FCF Conversion (FCF/Net Income)	-0.35x	-4.31x	-30.37x	1.97x	15.01x	9.53x	8.38x	1.96x	2.99x	3.11x
Interest Paid	0	0	0	0	0	41M	24M	23M	23M	0
Taxes Paid	4.34M	7.9M	17.51M	20M	39M	36M	45M	127M	230M	0

Key Ratios

Metric	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025
Return on Equity (ROE)	-94.74%	-25.59%	-2.83%	38.7%	4.8%	7.05%	7.45%	27.35%	16.53%	15.49%
Return on Invested Capital (ROIC)	-56.5%	-8.85%	-2.62%	1.71%	5.17%	5.16%	5.34%	8.28%	11.63%	12.42%
Gross Margin	71.33%	74.15%	76.13%	76.98%	78.16%	77.05%	78.29%	78.59%	79.18%	77.53%
Net Margin	-32.49%	-7.71%	-1.02%	18.11%	2.63%	3.9%	4.49%	19.3%	12.97%	13.16%
Debt / Equity	1.31x	1.51x	0.60x	0.53x	0.75x	0.60x	0.44x	0.30x	0.24x	0.25x
Interest Coverage	-12.71x	-1.90x	-0.80x	1.26x	6.03x	9.18x	13.15x	31.75x	59.30x	-
FCF Conversion	-0.35x	-4.31x	-30.37x	1.97x	15.01x	9.53x	8.38x	1.96x	2.99x	3.11x
Revenue Growth	38.29%	39.02%	34.96%	32.64%	30.6%	30.46%	22.88%	23.82%	22.44%	20.88%

ServiceNow, Inc. (NOW) 10-Year Financial Performance & Capital Metrics

Key Insights

✓Strengths

✗Weaknesses

Price & Volume

Growth Metrics

Revenue CAGR

Profit (Net Income) CAGR

EPS CAGR

ROCE

Peer Comparison

Compare NOW vs Peers

vs TEAM

vs MNDY

Compare Top 5

Profit & Loss

Balance Sheet

Cash Flow

Key Ratios

Deep Dive Analysis

Valuation Overview

Total Return Calculator

Dividend History

Earnings History

Price History

Revenue History

Financial Ratios

ServiceNow, Inc. (NOW) 10-Year Financial Performance & Capital Metrics

Key Insights

✓Strengths

✗Weaknesses

Price & Volume

Growth Metrics

Revenue CAGR

Profit (Net Income) CAGR

EPS CAGR

ROCE

Peer Comparison

Compare NOW vs Peers

vs TEAM

vs MNDY

Compare Top 5

Profit & Loss

Balance Sheet

Cash Flow

Key Ratios

Deep Dive Analysis

Valuation Overview

Total Return Calculator

Dividend History

Earnings History

Price History

Revenue History

Financial Ratios