Revenue growth has normalized to 9.5% in 2026Q2, while operating margin has compressed significantly from 22.4% in 2025Q4 to 13.8% in 2026Q2, indicating SG&A expenses are outpacing gross profit growth.
NICE Ltd. (NICE) annual income statement — 29-year revenue, gross profit & net income history
| Metric | TTM | Dec'25 | Dec'24 | Dec'23 | Dec'22 | Dec'21 | Dec'20 | Dec'19 | Dec'18 | Dec'17 | Dec'16 | Dec'15 | Dec'14 | Dec'13 | Dec'12 | Dec'11 | Dec'10 | Dec'09 | Dec'08 | Dec'07 | Dec'06 | Dec'05 | Dec'04 | Dec'03 | Dec'02 | Dec'01 | Dec'00 | Dec'99 | Dec'96 | Dec'95 |
|---|
| Sales/Revenue | 3.13B | 2.95B | 2.74B | 2.38B | 2.18B | 1.92B | 1.65B | 1.57B | 1.44B | 1.33B | 1.02B | 926.87M | 1.01B | 949.28M | 879.01M | 793.83M | 689.45M | 583.12M | 624.16M | 517.37M | 409.64M | 311.11M | 252.64M | 224.26M | 162.5M | 127.11M | 153.16M | 123.6M | 39.8M | 21M |
| Revenue Growth % | 8.76% | 7.68% | 15.05% | 9% | 13.54% | 16.57% | 4.71% | 8.96% | 8.43% | 31.18% | 9.57% | -8.38% | 6.57% | 7.99% | 10.73% | 15.14% | 18.24% | -6.58% | 20.64% | 26.3% | 31.67% | 23.14% | 12.66% | 38% | 27.85% | -17.01% | 23.92% | 210.56% | 89.52% | - |
| Cost of Goods Sold | 1.13B | 989.25M | 909.52M | 768.17M | 683.69M | 624.46M | 561.95M | 531.77M | 496.81M | 468.67M | 337.73M | 303.58M | 375.58M | 364.95M | 351.22M | 307.31M | 269.07M | 237.21M | 238.75M | 206.34M | 174.21M | 136.23M | 114.31M | 106.31M | 84.75M | 73.77M | 74.8M | 45.09M | 16.8M | 10M |
| COGS % of Revenue | - | 33.59% | 33.25% | 32.31% | 31.34% | 32.5% | 34.1% | 33.79% | 34.39% | 35.18% | 33.26% | 32.75% | 37.13% | 38.44% | 39.96% | 38.71% | 39.03% | 40.68% | 38.25% | 39.88% | 42.53% | 43.79% | 45.24% | 47.41% | 52.15% | 58.03% | 48.84% | 36.48% | 42.21% | 47.62% |
| Gross Profit | 2.01B | 1.96B | 1.83B | 1.61B | 1.5B | 1.3B | 1.09B | 1.04B | 947.7M | 863.48M | 677.81M | 623.28M | 636.06M | 584.34M | 527.79M | 486.53M | 420.38M | 345.91M | 385.42M | 311.03M | 235.43M | 174.88M | 138.34M | 117.94M | 77.76M | 53.34M | 78.36M | 78.51M | 23M | 11M |
| Gross Margin % | 64.04% | 66.41% | 66.75% | 67.69% | 68.66% | 67.5% | 65.9% | 66.21% | 65.61% | 64.82% | 66.74% | 67.25% | 62.87% | 61.56% | 60.04% | 61.29% | 60.97% | 59.32% | 61.75% | 60.12% | 57.47% | 56.21% | 54.76% | 52.59% | 47.85% | 41.97% | 51.16% | 63.52% | 57.79% | 52.38% |
| Gross Profit Growth % | - | 7.14% | 13.45% | 7.46% | 15.49% | 19.39% | 4.21% | 9.97% | 9.75% | 27.39% | 8.75% | -2.01% | 8.85% | 10.71% | 8.48% | 15.74% | 21.53% | -10.25% | 23.92% | 32.11% | 34.62% | 26.42% | 17.29% | 51.68% | 45.78% | -31.93% | -0.19% | 241.37% | 109.09% | - |
| Operating Expenses | 1.47B | 1.31B | 1.28B | 1.17B | 1.16B | 1.03B | 844.02M | 803.43M | 750.09M | 713.41M | 543.63M | 457.18M | 518.68M | 504.06M | 480.27M | 427.5M | 371.32M | 307.71M | 348.06M | 274.49M | 205.45M | 142.8M | 118.31M | 113.46M | 111.32M | 99.35M | 89.65M | 62.98M | 18.7M | 11.1M |
| OpEx % of Revenue | - | 44.49% | 46.79% | 49.38% | 53.29% | 53.76% | 51.21% | 51.05% | 51.93% | 53.55% | 53.53% | 49.33% | 51.27% | 53.1% | 54.64% | 53.85% | 53.86% | 52.77% | 55.77% | 53.05% | 50.15% | 45.9% | 46.83% | 50.59% | 68.5% | 78.16% | 58.53% | 50.96% | 46.98% | 52.86% |
| Selling, General & Admin | 1.08B | 949.94M | 916.41M | 851.4M | 856.36M | 761.6M | 587.17M | 567.33M | 523.98M | 490.4M | 384.92M | 316.17M | 349.81M | 336.92M | 326.3M | 294.69M | 254.75M | 214.32M | 245.26M | 205.68M | 155.65M | 110.57M | 93.44M | 83.54M | 64.3M | 62.19M | 61.36M | 42.15M | 17.6M | 10.4M |
| SG&A % of Revenue | - | 32.25% | 33.5% | 35.81% | 39.26% | 39.64% | 35.63% | 36.05% | 36.27% | 36.81% | 37.9% | 34.11% | 34.58% | 35.49% | 37.12% | 37.12% | 36.95% | 36.75% | 39.29% | 39.75% | 38% | 35.54% | 36.99% | 37.25% | 39.57% | 48.93% | 40.06% | 34.1% | 44.22% | 49.52% |
| Research & Development | 393.44M | 360.45M | 360.61M | 322.71M | 306.07M | 271.19M | 218.18M | 193.72M | 183.83M | 181.11M | 141.53M | 128.49M | 148.56M | 136.56M | 121.39M | 109.13M | 97.08M | 77.38M | 78.44M | 59.63M | 44.88M | 30.9M | 24.87M | 22.83M | 17.93M | 19.19M | 21.5M | 13.82M | 0 | 0 |
| R&D % of Revenue | - | 12.24% | 13.18% | 13.57% | 14.03% | 14.12% | 13.24% | 12.31% | 12.73% | 13.6% | 13.94% | 13.86% | 14.69% | 14.39% | 13.81% | 13.75% | 14.08% | 13.27% | 12.57% | 11.53% | 10.96% | 9.93% | 9.84% | 10.18% | 11.03% | 15.1% | 14.04% | 11.19% | - | - |
| Other Operating Expenses | 0 | 0 | 2.77M | 0 | 0 | 0 | 38.67M | 42.38M | 38K | -19K | -480K | -425K | -3K | -110K | 1.53M | 331.18M | 288.17M | 253.3M | 243.43M | 215.69M | 179.47M | 0 | 0 | 7.08M | 29.09M | 17.97M | 6.79M | 7M | 1.1M | 700K |
| Operating Income | 537.03M | 645.76M | 545.95M | 435.23M | 335.17M | 263.91M | 242.05M | 238.72M | 197.62M | 150.07M | 134.18M | 166.11M | 111.83M | 79.75M | 45.63M | 59.03M | 49.05M | 38.2M | 37.35M | 32.83M | 17.1M | 32.09M | 20.03M | 4.49M | -33.56M | -46.01M | -11.29M | 15.53M | 4.3M | -100K |
| Operating Margin % | 17.14% | 21.92% | 19.96% | 18.31% | 15.37% | 13.74% | 14.69% | 15.17% | 13.68% | 11.27% | 13.21% | 17.92% | 11.05% | 8.4% | 5.19% | 7.44% | 7.11% | 6.55% | 5.98% | 6.35% | 4.17% | 10.31% | 7.93% | 2% | -20.65% | -36.19% | -7.37% | 12.57% | 10.8% | -0.48% |
| Operating Income Growth % | - | 18.28% | 25.44% | 29.85% | 27% | 9.03% | 1.4% | 20.8% | 31.68% | 11.85% | -19.22% | 48.54% | 40.21% | 74.77% | -22.69% | 20.34% | 28.41% | 2.27% | 13.76% | 92.05% | -46.72% | 60.21% | 346.36% | 113.37% | 27.05% | -307.59% | -172.66% | 261.23% | 4400% | - |
| EBITDA | 783.6M | 844.8M | 750.97M | 602.59M | 511.72M | 448M | 424.07M | 411.95M | 354.76M | 306.37M | 211.98M | 224.07M | 185.17M | 171.24M | 141.49M | 126.15M | 106.16M | 85.42M | 80.09M | 63.77M | 39.29M | 46.05M | 35.03M | 23.57M | -22.05M | -30.72M | 566K | 22.54M | 5.4M | 600K |
| EBITDA Margin % | 25.01% | 28.68% | 27.46% | 25.35% | 23.46% | 23.32% | 25.73% | 26.17% | 24.56% | 23% | 20.87% | 24.18% | 18.3% | 18.04% | 16.1% | 15.89% | 15.4% | 14.65% | 12.83% | 12.32% | 9.59% | 14.8% | 13.86% | 10.51% | -13.57% | -24.17% | 0.37% | 18.23% | 13.57% | 2.86% |
| EBITDA Growth % | -3.21% | 12.49% | 24.63% | 17.76% | 14.22% | 5.64% | 2.94% | 16.12% | 15.79% | 44.53% | -5.4% | 21.01% | 8.14% | 21.03% | 12.16% | 18.83% | 24.29% | 6.65% | 25.6% | 62.28% | -14.67% | 31.47% | 48.57% | 206.91% | 28.21% | -5526.86% | -97.49% | 317.37% | 800% | - |
| D&A (Non-Cash Add-back) | 246.57M | 199.04M | 205.02M | 167.36M | 176.55M | 184.09M | 182.03M | 173.23M | 157.14M | 156.3M | 77.8M | 57.96M | 73.35M | 91.49M | 95.86M | 67.12M | 57.11M | 47.22M | 42.74M | 30.93M | 22.2M | 13.96M | 15M | 19.09M | 11.51M | 15.29M | 11.85M | 7M | 1.1M | 700K |
| EBIT | 562.75M | 704.02M | 549.12M | 461.4M | 349.05M | 256.39M | 254.61M | 253.11M | 204.77M | 145.52M | 146.34M | 166.11M | 110.13M | 79.57M | 54M | 69.81M | 58.28M | 51.39M | 49.2M | 36.54M | 29.98M | 37.47M | 23.64M | 4.49M | -34.93M | -50.57M | -11.29M | 15.53M | 4.3M | -100K |
| Net Interest Income | 18.21M | 54.47M | 59.71M | 25.95M | 8.69M | -19.35M | -4.66M | -2.61M | -10.51M | -20.63M | 3.44M | 6.43M | 4.44M | 4.86M | 5.79M | 10.24M | 9.32M | 7.71M | 4.2M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Interest Income | 19.32M | 54.47M | 64.98M | 34.07M | 18.38M | 13.95M | 19.14M | 20.53M | 11.3M | 3.69M | 6.56M | 7.27M | 5.62M | 6.31M | 6.85M | 11.51M | 9.13M | 7.71M | 12.55M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Interest Expense | 1.11M | 0 | 5.27M | 8.18M | 9.69M | 33.31M | 23.8M | 23.14M | 21.81M | 24.32M | 2.2M | 66K | 73K | 182K | 103K | 930K | 3.9M | 0 | 613K | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Other Income/Expense | 19.26M | 58.26M | 58.87M | 22.47M | 10.16M | -23.29M | -4.86M | -4.44M | -10.9M | -20.41M | 10.3M | 5.3M | 3.77M | 3.93M | 8.27M | 9.86M | 8.98M | 7.6M | 11.24M | 14.8M | -3.29M | 5.38M | 3.61M | 2.33M | -1.44M | -5.16M | 6.24M | -350K | 900K | 600K |
| Pretax Income | 556.3M | 704.02M | 604.83M | 457.7M | 345.33M | 240.62M | 237.19M | 234.27M | 186.72M | 129.66M | 144.48M | 171.41M | 115.03M | 83.68M | 53.9M | 68.88M | 58.03M | 45.8M | 48.59M | 47.63M | 30.99M | 37.47M | 23.64M | 6.81M | -33.63M | -46.6M | -5.05M | 15.18M | 5.2M | 500K |
| Pretax Margin % | 17.76% | 23.9% | 22.11% | 19.25% | 15.83% | 12.52% | 14.39% | 14.88% | 12.93% | 9.73% | 14.23% | 18.49% | 11.37% | 8.82% | 6.13% | 8.68% | 8.42% | 7.85% | 7.78% | 9.21% | 7.57% | 12.04% | 9.36% | 3.04% | -20.7% | -36.66% | -3.29% | 12.28% | 13.07% | 2.38% |
| Income Tax | 180.11M | 91.92M | 162.24M | 119.4M | 79.39M | 41.4M | 40.84M | 48.37M | 27.38M | -13.63M | 21.41M | 30.83M | 11.95M | 28.41M | -13.99M | 11.62M | 9.33M | 3.04M | 9.48M | 10.25M | 8.59M | 902K | 2.32M | 1.21M | 350K | 198K | 273K | 74K | 0 | 200K |
| Effective Tax Rate % | 32.38% | 13.06% | 26.82% | 26.09% | 22.99% | 17.2% | 17.22% | 20.65% | 14.66% | -10.51% | 14.82% | 17.99% | 10.39% | 33.94% | -25.96% | 16.87% | 16.07% | 6.64% | 19.51% | 21.53% | 27.72% | 2.41% | 9.81% | 17.69% | -1.04% | -0.42% | -5.41% | 0.49% | 0% | 40% |
| Net Income | 376.19M | 612.1M | 442.59M | 338.3M | 265.94M | 199.22M | 196.35M | 185.9M | 159.34M | 143.29M | 116.92M | 258.83M | 103.08M | 55.27M | 67.89M | 57.26M | 48.71M | 42.76M | 39.11M | 37.38M | 22.4M | 36.57M | 24.55M | 7.09M | -33.98M | -46.8M | -5.32M | 15.11M | 5.2M | 300K |
| Net Margin % | 12.01% | 20.78% | 16.18% | 14.23% | 12.19% | 10.37% | 11.91% | 11.81% | 11.03% | 10.76% | 11.51% | 27.93% | 10.19% | 5.82% | 7.72% | 7.21% | 7.06% | 7.33% | 6.27% | 7.22% | 5.47% | 11.75% | 9.72% | 3.16% | -20.91% | -36.82% | -3.47% | 12.22% | 13.07% | 1.43% |
| Net Income Growth % | -32.95% | 38.3% | 30.83% | 27.21% | 33.49% | 1.47% | 5.62% | 16.67% | 11.2% | 22.55% | -54.83% | 151.11% | 86.48% | -18.59% | 18.57% | 17.57% | 13.92% | 9.33% | 4.62% | 66.87% | -38.74% | 48.93% | 246.28% | 120.87% | 27.38% | -779.77% | -135.2% | 190.56% | 1633.33% | - |
| Net Income (Continuing) | 376.19M | 612.1M | 442.59M | 338.3M | 265.94M | 199.22M | 196.35M | 185.9M | 159.34M | 143.29M | 123.07M | 140.58M | 100.15M | 52.47M | 67.89M | 57.26M | 48.71M | 42.76M | 39.11M | 37.38M | 22.4M | 36.57M | 21.32M | 5.61M | -35.35M | -51.36M | -5.32M | 15.11M | 5.2M | 300K |
| Discontinued Operations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 118.25M | 2.92M | 2.8M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3.24M | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority Interest | 0 | 0 | 13.42M | 13.37M | 13.34M | 12.87M | 24.57M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| EPS (Diluted) | 6.34 | 9.67 | 6.76 | 5.11 | 4.00 | 2.98 | 2.98 | 2.88 | 2.52 | 2.31 | 1.92 | 4.22 | 1.69 | 0.89 | 1.09 | 0.89 | 0.76 | 0.68 | 0.64 | 0.67 | 0.43 | 0.89 | 0.66 | 0.21 | -1.23 | -1.79 | -0.21 | 0.62 | 0.35 | 0.03 |
| EPS Growth % | -29.55% | 43.05% | 32.29% | 27.75% | 34.23% | 0% | 3.47% | 14.29% | 9.09% | 20.31% | -54.5% | 149.7% | 89.89% | -18.35% | 22.47% | 17.11% | 11.76% | 6.25% | -4.48% | 55.81% | -51.69% | 34.85% | 214.29% | 117.07% | 31.28% | -752.38% | -133.87% | 77.14% | 1066.67% | - |
| EPS (Basic) | - | 9.82 | 6.97 | 5.32 | 4.17 | 3.15 | 3.14 | 2.99 | 2.60 | 2.37 | 1.96 | 4.35 | 1.74 | 0.92 | 1.11 | 0.91 | 0.78 | 0.70 | 0.65 | 0.69 | 0.45 | 0.96 | 0.70 | 0.22 | -1.23 | -1.79 | -0.21 | 0.66 | 0.35 | 0.03 |
| Diluted Shares Outstanding | 59.31M | 63.32M | 65.51M | 66.27M | 66.47M | 66.9M | 65.96M | 64.66M | 63.31M | 62.12M | 61.03M | 61.28M | 60.9M | 61.83M | 62.26M | 64.24M | 64.13M | 62.49M | 61.27M | 55.79M | 52.1M | 41.32M | 37.49M | 33.77M | 27.63M | 26.07M | 24.74M | 24.5M | 14.52M | 13.33M |
| Basic Shares Outstanding | 58.21M | 62.33M | 63.48M | 63.59M | 63.79M | 63.19M | 62.71M | 62.12M | 61.39M | 60.44M | 59.67M | 59.55M | 59.36M | 60.39M | 60.91M | 62.92M | 62.65M | 61.4M | 60.09M | 54.17M | 49.78M | 38.29M | 35.08M | 32.23M | 27.63M | 26.07M | 24.74M | 23.12M | 14.52M | 13.33M |
| Dividend Payout Ratio | - | - | - | - | - | - | - | - | - | 6.73% | 32.67% | 14.77% | 37% | 52.48% | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 1366.67% |
Quick answers to the most common questions about buying NICE stock.
For fiscal year 2025, NICE Ltd. (NICE) reported total revenue of $2.95B. This represents a 13925.7% increase compared to $21.0M in 1995.
NICE Ltd. (NICE) is profitable, generating $612.1M in net income for the fiscal year ending 2025 with a net profit margin of 20.8%.
NICE Ltd. (NICE) reported an operating income of $645.8M, resulting in an operating profit margin of 21.9%. This margin reflects the operational efficiency of the business before interest and taxes.
NICE Ltd. (NICE) generated $1.96B in gross profit for the year, representing a gross profit margin of 66.4%. This demonstrates the company's core pricing power and production efficiency.
Key Metrics
Top Statement Risk
Growth deceleration amid AI disruption
Cloud Transition Matures, Growth Normalizes
Revenue growth has decelerated from a peak of 15.8% in 2024Q4 to a consistent 9.5% in the first half of 2026, suggesting the high-growth phase of the cloud migration may be maturing into a more normalized, sustainable trajectory.
The sequential deceleration from double-digit growth to the mid-single-digit range indicates the initial wave of cloud conversions is likely complete. This shift implies future growth will depend more on net new customer acquisition and upselling AI modules like Enlighten, rather than the mechanical lift from migrating a large legacy installed base. Investors should monitor whether this new growth rate is sufficient to support the company's valuation multiple relative to pure-play SaaS peers.
Gross Margin Compression Signals Cloud Cost Headwinds
Gross margin has contracted by approximately 380 basis points from its 2024Q4 peak of 67.8% to 64.0% in 2026Q2, a trend that may indicate rising cloud infrastructure costs or a less favorable revenue mix as the business scales.
The steady erosion in gross margin is a critical metric to watch, as it suggests the cost of delivering cloud services is not scaling as efficiently as revenue. This could be driven by increased compute costs from AI feature rollouts or a shift toward lower-margin professional services accompanying cloud deployments. A sustained margin at this level would pressure operating profitability unless offset by significant operating leverage in SG&A.
Operating Leverage Erodes as SG&A Outpaces Revenue
Operating margin has compressed from a high of 22.4% in 2025Q4 to 13.8% in 2026Q2, indicating that SG&A expenses are growing faster than gross profit, which may reflect increased investment in sales and marketing to drive the next phase of growth.
The sharp decline in operating margin, despite continued revenue growth, points to a significant ramp in operating expenses. This appears to be a strategic choice to invest in go-to-market capabilities for AI products, but it raises questions about near-term profitability. The lack of operating leverage suggests the company is in an investment phase, and investors should look for evidence that this spending is translating into accelerated cloud bookings or higher net retention rates.
Net Income Volatility Masks Underlying Profitability
Net income has swung dramatically from $187.4M in 2025Q2 to just $46.7M in 2026Q1, a 75% decline, highlighting significant volatility from non-operating items that obscures the core operational earnings power of the business.
The extreme volatility in net income and EPS, which fell 61.7% year-over-year in 2026Q1, suggests that non-operating factors like tax provisions, foreign exchange gains/losses, or one-time items are heavily influencing the bottom line. This makes the reported EPS a less reliable indicator of recurring operational performance. Analysts should focus on operating income as a cleaner measure of the company's fundamental earnings trajectory.
Margin Compression Threatens the Investment Thesis
The simultaneous deceleration in revenue growth and compression in both gross and operating margins presents a challenging narrative, suggesting the company may be sacrificing profitability to maintain growth in an increasingly competitive AI-driven market.
A short-seller would focus on the deteriorating margin profile as evidence that NICE is losing pricing power or facing rising competitive pressure. The trend implies that to win deals against well-funded AI-native competitors, NICE may be forced to offer deeper discounts or incur higher customer acquisition costs. If this margin erosion continues without a corresponding acceleration in growth, it could invalidate the thesis of NICE as a high-quality, durable software compounder.