Gross margins have experienced a severe contraction from 50.4% in 2023Q4 to 19.7% in 2025Q2, indicating mounting pressure from rising connectivity costs.
| Sales/Revenue | 1.1B | 959.68M | 807.58M | 756.72M | 612.32M | 429.7M | 354.04M | 276.38M |
| Revenue Growth % | 24.8% | 18.83% | 6.72% | 23.58% | 42.5% | 21.37% | 28.1% | - |
| Cost of Goods Sold | 853.13M | 664.91M | 477.04M | 467.8M | 431.42M | 325.87M | 260.79M | 186.08M |
| COGS % of Revenue | - | 69.28% | 59.07% | 61.82% | 70.46% | 75.84% | 73.66% | 67.33% |
| Gross Profit | 244.4M | 294.77M | 330.54M | 288.91M | 180.91M | 103.83M | 93.25M | 90.3M |
| Gross Margin % | 22.27% | 30.72% | 40.93% | 38.18% | 29.54% | 24.16% | 26.34% | 32.67% |
| Gross Profit Growth % | - | -10.82% | 14.41% | 59.7% | 74.23% | 11.35% | 3.27% | - |
| Operating Expenses | 253.88M | 291.5M | 341.25M | 577.9M | 227.41M | 125.94M | 73.5M | 60.05M |
| OpEx % of Revenue | - | 30.37% | 42.26% | 76.37% | 37.14% | 29.31% | 20.76% | 21.73% |
| Selling, General & Admin | 161.73M | 190.31M | 202.34M | 228.21M | 209.82M | 105.26M | 66.89M | 53.92M |
| SG&A % of Revenue | - | 19.83% | 25.06% | 30.16% | 34.27% | 24.5% | 18.89% | 19.51% |
| Research & Development | 38.28M | 47.04M | 52.78M | 64.07M | 46.31M | 15.64M | 9.83M | 3.93M |
| R&D % of Revenue | - | 4.9% | 6.54% | 8.47% | 7.56% | 3.64% | 2.78% | 1.42% |
| Other Operating Expenses | 3.75M | 54.14M | 86.13M | 285.62M | -28.73M | 5.04M | -3.22M | 2.19M |
| Operating Income | -9.48M | 3.27M | -10.71M | -288.99M | -46.5M | -22.11M | 19.75M | 30.25M |
| Operating Margin % | -0.86% | 0.34% | -1.33% | -38.19% | -7.59% | -5.14% | 5.58% | 10.95% |
| Operating Income Growth % | - | 130.58% | 96.29% | -521.48% | -110.34% | -211.93% | -34.71% | - |
| EBITDA | -96.69M | 95.29M | 77.1M | -214M | -5.37M | 5.18M | 38.55M | 44.76M |
| EBITDA Margin % | -8.81% | 9.93% | 9.55% | -28.28% | -0.88% | 1.21% | 10.89% | 16.2% |
| EBITDA Growth % | -246.62% | 23.6% | 136.03% | -3885.77% | -203.65% | -86.56% | -13.89% | - |
| D&A (Non-Cash Add-back) | 47.63M | 92.02M | 87.81M | 74.99M | 41.13M | 27.29M | 18.8M | 14.51M |
| EBIT | -147.4M | -61.13M | -15.57M | -278.55M | -48.02M | -23.92M | 21.85M | 32.27M |
| Net Interest Income | 8.28M | -61.91M | -24.44M | -36.6M | -5.21M | -1.32M | -1.5M | -1.67M |
| Interest Income | 64.74M | 5M | 14.75M | 17.66M | 12.24M | 240.98K | 3.17M | 37.2K |
| Interest Expense | 56.46M | 66.91M | 39.19M | 54.26M | 17.45M | 1.56M | 4.67M | 1.71M |
| Other Income/Expense | -60.21M | -131.31M | -44.05M | -43.82M | -18.97M | -7.36M | -2.57M | -3.91M |
| Pretax Income | -69.69M | -128.03M | -54.76M | -332.81M | -65.47M | -29.47M | 17.18M | 26.34M |
| Pretax Margin % | -6.35% | -13.34% | -6.78% | -43.98% | -10.69% | -6.86% | 4.85% | 9.53% |
| Income Tax | 51.1M | 26.62M | 6.01M | -89.79M | -20.82M | -8.04M | 3.33M | 6.48M |
| Effective Tax Rate % | -73.32% | -20.79% | -10.97% | 26.98% | 31.81% | 27.28% | 19.41% | 24.59% |
| Net Income | -120.61M | -154.66M | -61M | -243.03M | -44.65M | -21.43M | 13.84M | 19.86M |
| Net Margin % | -10.99% | -16.12% | -7.55% | -32.12% | -7.29% | -4.99% | 3.91% | 7.19% |
| Net Income Growth % | -4.41% | -153.52% | 74.9% | -444.35% | -108.32% | -254.8% | -30.31% | - |
| Net Income (Continuing) | -120.79M | -154.66M | -60.77M | -243.03M | -44.65M | -21.43M | 13.84M | 19.86M |
| Discontinued Operations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority Interest | 0 | 0 | 137K | -96K | 0 | 0 | 0 | 0 |
| EPS (Diluted) | -2.30 | -2.98 | -1.46 | -5.84 | -1.37 | -0.55 | 0.35 | 0.51 |
| EPS Growth % | 7.69% | -104.11% | 75% | -326.28% | -149.09% | -257.14% | -31.37% | - |
| EPS (Basic) | - | -2.98 | -1.46 | -5.84 | -1.37 | -0.55 | 0.35 | 0.51 |
| Diluted Shares Outstanding | 52.35M | 51.87M | 41.74M | 41.6M | 32.62M | 39.29M | 39.29M | 39.29M |
| Basic Shares Outstanding | 52.35M | 51.87M | 41.74M | 41.59M | 32.61M | 39.29M | 39.29M | 39.29M |
| Dividend Payout Ratio | - | - | - | - | - | - | - | 11.63% |
Margin Compression and Volatility
According to the provided quarterly income statements, Zenvia's revenue growth has exhibited significant volatility, peaking at 39.2% in 2025Q1 before decelerating to 23.6% in 2025Q2, suggesting that the company's top-line expansion remains highly sensitive to fluctuating transactional volumes within the competitive Latin American enterprise messaging market.
The inconsistency in revenue growth suggests that Zenvia struggles to maintain a predictable cadence of client acquisition or expansion. Investors should monitor whether this volatility stems from seasonal marketing spend in Brazil or a potential loss of pricing power as the company attempts to pivot toward higher-value SaaS offerings.
As reported in financial statements, Zenvia's gross margin has experienced a marked contraction, falling from a high of 50.4% in 2023Q4 to just 19.7% by 2025Q2, which indicates that the company is facing mounting pressure from rising connectivity costs and unfavorable shifts in its product mix.
The sharp decline in gross margins suggests that the core CPaaS business is becoming increasingly commoditized, forcing the company to absorb higher termination fees. This trend implies that the transition to higher-margin SaaS solutions is not yet sufficient to offset the structural erosion occurring within the connectivity segment.
Based on Zenvia's reported figures, the company's inability to scale operating expenses efficiently is evident, as SG&A costs of $46.3M in 2025Q2 nearly consumed the entirety of the $56.4M gross profit, leaving the firm with a negative operating margin of 3.6% for the period.
The lack of operating leverage suggests that management's current cost structure is misaligned with the company's actual gross profit generation. This persistent overhead burden warrants further investigation into whether the company's sales and administrative investments are yielding the expected long-term customer value or merely sustaining current operations.
Data from the last ten quarters reveals that Zenvia's net income has remained largely negative, with a significant $42.0M loss in 2025Q2, raising serious questions about the viability of the current business model in the absence of a clear path toward consistent, positive bottom-line profitability.
Short-sellers would likely focus on the disconnect between the company's growth narrative and the reality of its recurring net losses. The reliance on balance sheet liquidity to fund operations suggests that the company may face future financing risks if it cannot demonstrate a rapid improvement in operational efficiency.
Quick answers to the most common questions about buying ZENV stock.
For fiscal year 2024, Zenvia Inc. (ZENV) reported total revenue of $959.7M. This represents a 247.2% increase compared to $276.4M in 2018.
Zenvia Inc. (ZENV) reported a net loss of $154.7M for the fiscal year ending 2024.
Zenvia Inc. (ZENV) reported an operating income of $3.3M, resulting in an operating profit margin of 0.3%. This margin reflects the operational efficiency of the business before interest and taxes.
Zenvia Inc. (ZENV) generated $294.8M in gross profit for the year, representing a gross profit margin of 30.7%. This demonstrates the company's core pricing power and production efficiency.