Revenue growth remains constrained at 4.6% as of 2026Q4, while gross margins have compressed from 68.1% in 2024Q3 to 63.7% due to rising carrier costs and competitive pricing.
8x8, Inc. (EGHT) annual income statement — 30-year revenue, gross profit & net income history
| Metric | TTM | Mar'26 | Mar'25 | Mar'24 | Mar'23 | Mar'22 | Mar'21 | Mar'20 | Mar'19 | Mar'18 | Mar'17 | Mar'16 | Mar'15 | Mar'14 | Mar'13 | Mar'12 | Mar'11 | Mar'10 | Mar'09 | Mar'08 | Mar'07 | Mar'06 | Mar'05 | Mar'04 | Mar'03 | Mar'02 | Mar'01 | Mar'00 | Mar'99 | Mar'98 | Mar'97 |
|---|
| Sales/Revenue | 744.56M | 735.75M | 715.07M | 728.71M | 728.71M | 638.13M | 532.34M | 446.24M | 352.59M | 296.5M | 253.39M | 209.34M | 162.41M | 128.6M | 107.61M | 85.8M | 70.16M | 63.4M | 64.67M | 61.65M | 53.13M | 31.89M | 11.47M | 9.31M | 11M | 14.69M | 18.23M | 25.38M | 31.68M | 49.78M | 19.1M |
| Revenue Growth % | 3.66% | 2.89% | -1.87% | 0% | 14.19% | 19.87% | 19.3% | 26.56% | 18.92% | 17.01% | 21.04% | 28.89% | 26.3% | 19.5% | 25.42% | 22.29% | 10.67% | -1.98% | 4.91% | 16.03% | 66.59% | 177.93% | 23.28% | -15.4% | -25.1% | -19.4% | -28.19% | -19.88% | -36.35% | 160.61% | - |
| Cost of Goods Sold | 272.67M | 260.7M | 229.8M | 224.91M | 224.91M | 247.56M | 230.15M | 201.23M | 129.97M | 71.17M | 62.11M | 57.25M | 45.56M | 37.62M | 34M | 27.89M | 22.62M | 20.86M | 22.85M | 23.43M | 27.09M | 23.1M | 9.74M | 4.36M | 4.29M | 2.82M | 6.99M | 8.6M | 24.28M | 18.85M | 6.6M |
| COGS % of Revenue | - | 35.43% | 32.14% | 30.86% | 30.86% | 38.79% | 43.23% | 45.09% | 36.86% | 24% | 24.51% | 27.35% | 28.05% | 29.25% | 31.6% | 32.5% | 32.24% | 32.9% | 35.33% | 38.01% | 51% | 72.43% | 84.89% | 46.86% | 38.99% | 19.22% | 38.33% | 33.87% | 76.64% | 37.87% | 34.55% |
| Gross Profit | 471.89M | 475.05M | 485.27M | 503.8M | 503.8M | 390.57M | 302.19M | 245.01M | 222.61M | 225.33M | 191.27M | 152.09M | 116.85M | 90.98M | 73.61M | 57.92M | 47.54M | 42.54M | 41.83M | 38.21M | 26.04M | 8.79M | 1.73M | 4.95M | 6.71M | 11.87M | 11.24M | 16.79M | 7.4M | 30.93M | 12.5M |
| Gross Margin % | 63.38% | 64.57% | 67.86% | 69.14% | 69.14% | 61.21% | 56.77% | 54.91% | 63.14% | 76% | 75.49% | 72.65% | 71.95% | 70.75% | 68.4% | 67.5% | 67.76% | 67.1% | 64.67% | 61.99% | 49% | 27.57% | 15.11% | 53.14% | 61.01% | 80.78% | 61.67% | 66.13% | 23.36% | 62.13% | 65.44% |
| Gross Profit Growth % | - | -2.11% | -3.68% | 0% | 28.99% | 29.25% | 23.34% | 10.06% | -1.2% | 17.8% | 25.76% | 30.16% | 28.43% | 23.6% | 27.1% | 21.83% | 11.75% | 1.71% | 9.45% | 46.77% | 196.1% | 407.09% | -64.94% | -26.32% | -43.44% | 5.57% | -33.03% | 126.81% | -76.07% | 147.4% | - |
| Operating Expenses | 445.12M | 456.11M | 470.08M | 531.4M | 531.4M | 544.71M | 448.34M | 404.83M | 313.6M | 257.76M | 197.94M | 159.16M | 113.97M | 87.91M | 63.01M | 50.74M | 41.3M | 38.56M | 44.89M | 41.93M | 40.37M | 33.78M | 21.64M | 8.81M | 15.28M | 21.88M | 47.84M | 33.83M | 27.63M | 29.7M | 26M |
| OpEx % of Revenue | - | 61.99% | 65.74% | 72.92% | 72.92% | 85.36% | 84.22% | 90.72% | 88.94% | 86.93% | 78.12% | 76.03% | 70.17% | 68.36% | 58.55% | 59.13% | 58.86% | 60.83% | 69.41% | 68.02% | 75.98% | 105.92% | 188.61% | 94.62% | 138.83% | 148.95% | 262.43% | 133.27% | 87.22% | 59.66% | 136.13% |
| Selling, General & Admin | 332.1M | 343.13M | 346.87M | 384.15M | 419.88M | 432.33M | 356.31M | 327.04M | 251.54M | 222.96M | 170.49M | 135.12M | 98.85M | 76.27M | 54.86M | 43.99M | 36.48M | 33.52M | 39.68M | 37.6M | 35.66M | 27.86M | 18.53M | 6.06M | 7.44M | 9.55M | 18.11M | 21.31M | 17.71M | 17.38M | 10.1M |
| SG&A % of Revenue | - | 46.64% | 48.51% | 52.72% | 57.62% | 67.75% | 66.93% | 73.29% | 71.34% | 75.2% | 67.28% | 64.55% | 60.86% | 59.31% | 50.98% | 51.27% | 51.99% | 52.87% | 61.35% | 60.99% | 67.11% | 87.37% | 161.52% | 65.11% | 67.63% | 65.03% | 99.37% | 83.94% | 55.91% | 34.92% | 52.88% |
| Research & Development | 113.03M | 112.98M | 123.21M | 136.22M | 136.22M | 112.39M | 92.03M | 77.79M | 62.06M | 34.8M | 27.45M | 24.04M | 15.12M | 11.63M | 8.15M | 6.75M | 4.82M | 5.05M | 5.21M | 4.33M | 4.71M | 5.92M | 3.11M | 2.75M | 7.83M | 11.56M | 18.74M | 11.91M | 9.92M | 12.32M | 10.5M |
| R&D % of Revenue | - | 15.36% | 17.23% | 18.69% | 18.69% | 17.61% | 17.29% | 17.43% | 17.6% | 11.74% | 10.83% | 11.48% | 9.31% | 9.05% | 7.57% | 7.86% | 6.87% | 7.96% | 8.06% | 7.03% | 8.87% | 18.55% | 27.09% | 29.51% | 71.21% | 78.72% | 102.79% | 46.92% | 31.32% | 24.74% | 54.97% |
| Other Operating Expenses | 446K | 0 | 0 | 11.03M | -24.7M | 0 | 0 | 0 | 2.82M | 0 | 1.79M | 1.11M | 833K | 742K | 105K | -305K | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 763K | 10.99M | 614K | 0 | 0 | 5.4M |
| Operating Income | 26.77M | 18.94M | 15.19M | -27.6M | -27.6M | -154.14M | -146.15M | -159.82M | -90.99M | -41.9M | -6.67M | -7.07M | 3.88M | 3.08M | 23.57M | 7.18M | 6.24M | 3.98M | -3.07M | -3.72M | -14.33M | -24.99M | -19.91M | -3.86M | -12M | -10.01M | -74.47M | -27.14M | -20.23M | 1.23M | -13.5M |
| Operating Margin % | 3.6% | 2.57% | 2.12% | -3.79% | -3.79% | -24.16% | -27.45% | -35.81% | -25.81% | -14.13% | -2.63% | -3.38% | 2.39% | 2.39% | 21.9% | 8.37% | 8.9% | 6.27% | -4.74% | -6.03% | -26.98% | -78.35% | -173.5% | -41.48% | -109.06% | -68.16% | -408.56% | -106.93% | -63.86% | 2.46% | -70.68% |
| Operating Income Growth % | - | 24.65% | 155.04% | 0% | 82.09% | -5.47% | 8.55% | -75.65% | -117.18% | -528.22% | 5.73% | -282.23% | 26.24% | -86.95% | 228.28% | 14.97% | 57.08% | 229.61% | 17.51% | 74.06% | 42.64% | -25.5% | -415.64% | 67.83% | -19.83% | 86.55% | -174.36% | -34.16% | -1748.98% | 109.09% | - |
| EBITDA | 59.46M | 51.21M | 54.41M | 19.58M | 19.58M | -103.72M | -101.03M | -122.59M | -66.32M | -26.18M | 3.77M | 1.93M | 9.99M | 7.43M | 27.52M | 9.5M | 7.57M | 4.97M | -1.8M | -2.24M | -12.87M | -24.2M | -19.69M | -3.3M | -10.22M | -6.15M | -60.12M | -24.86M | -18.85M | 3.39M | -8.1M |
| EBITDA Margin % | 7.99% | 6.96% | 7.61% | 2.69% | 2.69% | -16.25% | -18.98% | -27.47% | -18.81% | -8.83% | 1.49% | 0.92% | 6.15% | 5.78% | 25.57% | 11.07% | 10.79% | 7.84% | -2.78% | -3.64% | -24.23% | -75.88% | -171.63% | -35.41% | -92.88% | -41.88% | -329.81% | -97.96% | -59.5% | 6.82% | -42.41% |
| EBITDA Growth % | 11.23% | -5.89% | 177.92% | 0% | 118.88% | -2.66% | 17.59% | -84.86% | -153.32% | -794.77% | 94.93% | -80.66% | 34.49% | -72.99% | 189.6% | 25.47% | 52.28% | 376.59% | 19.88% | 82.57% | 46.81% | -22.88% | -497.51% | 67.75% | -66.12% | 89.77% | -141.78% | -31.91% | -655.56% | 141.89% | - |
| D&A (Non-Cash Add-back) | 32.69M | 32.27M | 39.22M | 47.18M | 47.18M | 50.42M | 45.12M | 37.23M | 24.67M | 15.72M | 10.44M | 9.01M | 6.11M | 4.36M | 3.95M | 2.32M | 1.33M | 998K | 1.27M | 1.47M | 1.46M | 787K | 215K | 565K | 1.78M | 3.86M | 14.36M | 2.28M | 1.38M | 2.17M | 5.4M |
| EBIT | 25.15M | 21.29M | 4.79M | -24.13M | -24.13M | -153.09M | -146.03M | -159.82M | -89.63M | -32.43M | -6.67M | -7.07M | 2.88M | 3.08M | 9.78M | 8.63M | 6.24M | 3.98M | -3.07M | -3.72M | -14.33M | -24.99M | -19.91M | -3.86M | -8.56M | -10.01M | -36.59M | -17.04M | -20.23M | 1.23M | -13.49M |
| Net Interest Income | -15.63M | 17.77M | -25.54M | -39.82M | -35.85M | -22.68M | -18.71M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Interest Income | 1.48M | 0 | 3.32M | 0 | 3.98M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Interest Expense | 17.1M | -17.77M | 28.86M | 39.82M | 39.82M | 22.68M | 18.71M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Other Income/Expense | -20.41M | -15.41M | -39.26M | -36.35M | -36.35M | -21.63M | -18.59M | -11.72M | 2.82M | 3.69M | 1.79M | 1.11M | 833K | 742K | 105K | -305K | 305K | -93K | 612K | 3.75M | 4.4M | 847K | 4.36M | 822K | 597K | 145K | 1.17M | 2.42M | 1.01M | 1.52M | 69K |
| Pretax Income | 6.36M | 3.53M | -24.06M | -63.95M | -63.95M | -175.77M | -164.74M | -171.54M | -88.17M | -38.2M | -4.88M | -5.97M | 4.71M | 3.82M | 23.67M | 6.87M | 6.55M | 3.88M | -2.46M | 30K | -9.93M | -24.14M | -19.35M | -3.04M | -11.4M | -9.87M | -73.3M | -24.73M | -19.22M | 2.75M | -13.4M |
| Pretax Margin % | 0.85% | 0.48% | -3.37% | -8.78% | -8.78% | -27.54% | -30.95% | -38.44% | -25.01% | -12.88% | -1.92% | -2.85% | 2.9% | 2.97% | 22% | 8.01% | 9.33% | 6.12% | -3.8% | 0.05% | -18.69% | -75.69% | -168.64% | -32.65% | -103.64% | -67.18% | -402.13% | -97.42% | -60.68% | 5.51% | -70.16% |
| Income Tax | 1.59M | 1.88M | 3.15M | 3.64M | 3.64M | -387K | 843K | 832K | 569K | 66.29M | -126K | -847K | 2.79M | 2.22M | 9.73M | -62.35M | 55K | 3K | 45K | 0 | 0 | -847K | -203K | 0 | 0 | 15K | 17K | 120K | 0 | -982K | 200K |
| Effective Tax Rate % | 25.07% | 53.26% | -13.09% | -5.7% | -5.7% | 0.22% | -0.51% | -0.49% | -0.65% | -173.53% | 2.58% | 14.19% | 59.15% | 58.13% | 41.12% | -907.1% | 0.84% | 0.08% | -1.83% | 0% | 0% | 3.51% | 1.05% | 0% | 0% | -0.15% | -0.02% | -0.49% | 0% | -35.77% | -1.49% |
| Net Income | 4.76M | 1.65M | -27.21M | -67.59M | -67.59M | -175.38M | -165.59M | -172.37M | -88.74M | -104.5M | -4.75M | -5.12M | 1.93M | 2.51M | 13.94M | 69.23M | 6.49M | 3.88M | -2.5M | 30K | -9.93M | -24.14M | -19.15M | -3.04M | -11.4M | -9.11M | -74.4M | -24.85M | -19.22M | 3.73M | -13.6M |
| Net Margin % | 0.64% | 0.22% | -3.81% | -9.28% | -9.28% | -27.48% | -31.1% | -38.63% | -25.17% | -35.24% | -1.88% | -2.45% | 1.19% | 1.95% | 12.95% | 80.68% | 9.26% | 6.12% | -3.87% | 0.05% | -18.69% | -75.69% | -166.87% | -32.65% | -103.64% | -61.98% | -408.16% | -97.89% | -60.68% | 7.49% | -71.2% |
| Net Income Growth % | 122.43% | 106.06% | 59.74% | 0% | 61.46% | -5.92% | 3.94% | -94.24% | 15.08% | -2099.47% | 7.21% | -365.84% | -23.39% | -81.96% | -79.87% | 966.03% | 67.41% | 255.16% | -8433.33% | 100.3% | 58.86% | -26.07% | -530.08% | 73.35% | -25.24% | 87.76% | -199.42% | -29.26% | -615.8% | 127.4% | - |
| Net Income (Continuing) | 4.76M | 1.65M | -27.21M | -67.59M | -67.59M | -175.38M | -165.59M | -172.37M | -88.74M | -104.5M | -4.75M | -5.12M | 1.93M | 1.6M | 13.94M | 70.68M | 6.49M | 3.88M | -2.5M | 30K | -9.93M | -23.25M | -19.15M | -3.04M | -11.4M | -9.88M | -73.32M | -24.85M | -19.22M | 3.73M | -13.61M |
| Discontinued Operations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority Interest | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 85K | 100K |
| EPS (Diluted) | 0.03 | 0.01 | -0.21 | -0.56 | -0.56 | -1.55 | -1.40 | -1.72 | -0.94 | -1.14 | -0.05 | -0.06 | 0.02 | 0.03 | 0.19 | 0.99 | 0.10 | 0.06 | -0.04 | 0.00 | -0.16 | -0.43 | -0.44 | -0.09 | -0.40 | -0.33 | -2.99 | -1.38 | -1.28 | 0.25 | -2.56 |
| EPS Growth % | 119.78% | 104.76% | 62.5% | 0% | 63.87% | -10.71% | 18.6% | -82.98% | 17.54% | -2067.3% | 9.15% | -389.5% | -33.33% | -84.21% | -80.81% | 890% | 66.67% | 249.63% | - | 100.31% | 62.79% | 2.27% | -371.09% | 76.65% | -21.21% | 88.96% | -116.67% | -7.81% | -612% | 109.77% | - |
| EPS (Basic) | - | 0.01 | -0.21 | -0.56 | -0.56 | -1.55 | -1.40 | -1.72 | -0.94 | -1.14 | -0.05 | -0.06 | 0.02 | 0.03 | 0.20 | 1.04 | 0.10 | 0.06 | -0.04 | 0.00 | -0.16 | -0.43 | -0.44 | -0.09 | -0.40 | -0.33 | -2.99 | -1.38 | -1.28 | 0.31 | -1.17 |
| Diluted Shares Outstanding | 141.97M | 142.63M | 129.77M | 121.11M | 121.11M | 113.35M | 118.29M | 100M | 94.53M | 92.02M | 90.34M | 88.48M | 91.65M | 81.66M | 74.7M | 70.15M | 65.87M | 63.26M | 62.32M | 62.11M | 61.37M | 55.89M | 43.85M | 32.55M | 28.39M | 27.27M | 24.85M | 18.07M | 15.02M | 15.13M | 5.31M |
| Basic Shares Outstanding | 141.97M | 137.67M | 129.77M | 121.11M | 121.11M | 113.35M | 118.29M | 100M | 94.53M | 92.02M | 90.34M | 88.48M | 89.07M | 78.31M | 71.39M | 66.41M | 63.09M | 62.86M | 62.32M | 61.9M | 61.37M | 55.89M | 43.85M | 32.55M | 28.39M | 27.27M | 24.85M | 18.07M | 15.02M | 12.08M | 11.59M |
| Dividend Payout Ratio | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
Quick answers to the most common questions about buying EGHT stock.
For fiscal year 2026, 8x8, Inc. (EGHT) reported total revenue of $735.8M. This represents a 3752.1% increase compared to $19.1M in 1997.
8x8, Inc. (EGHT) is profitable, generating $1.6M in net income for the fiscal year ending 2026 with a net profit margin of 0.2%.
8x8, Inc. (EGHT) reported an operating income of $18.9M, resulting in an operating profit margin of 2.6%. This margin reflects the operational efficiency of the business before interest and taxes.
8x8, Inc. (EGHT) generated $475.0M in gross profit for the year, representing a gross profit margin of 64.6%. This demonstrates the company's core pricing power and production efficiency.
Key Metrics
Top Statement Risk
Commoditization of voice services
Metrics are mathematically derived from official filings.
Stagnant Revenue Growth Amid Competition
As reported in recent financial filings, 8x8's top-line expansion remains muted, with year-over-year revenue growth reaching only 4.6% in 2026Q4, highlighting the difficulty of scaling in a saturated UCaaS market where seat-based demand appears increasingly sensitive to enterprise IT budget consolidation and competitive pricing pressures.
The modest revenue trajectory suggests that the company's integrated XCaaS platform is struggling to capture significant market share from larger, well-capitalized productivity suites. Investors should monitor whether this low-single-digit growth reflects a permanent ceiling on the company's addressable market or merely a temporary lull in enterprise spending cycles.
Structural Margin Compression Under Pressure
Based on the provided income statement data, gross margins have trended downward from 68.1% in 2024Q3 to 63.7% in 2026Q4, indicating that rising carrier costs and competitive pricing strategies are eroding the profitability of the company's core subscription and CPaaS service offerings over the observed period.
The decline in gross margin suggests that 8x8 lacks the pricing power necessary to offset inflationary pressures in its telephony-related cost of service. This trend warrants further investigation into whether the company's reliance on third-party carrier infrastructure creates a structural disadvantage compared to software-native competitors with higher margin profiles.
Operating Leverage Remains Highly Fragile
According to the latest quarterly results, 8x8's operating margin of 4.0% in 2026Q4 demonstrates a precarious reliance on strict expense management, as the company has struggled to consistently scale operating income faster than its gross profit despite recent efforts to rationalize its overall cost structure.
The thin operating margin suggests that the business is operating near a break-even inflection point where even minor fluctuations in SG&A or R&D investment could lead to a return to operating losses. The company's ability to maintain profitability appears contingent on its capacity to control overhead while simultaneously funding the innovation required to remain competitive.
Earnings Quality Masked by Volatility
As indicated by the historical income statement, net income has exhibited significant volatility, swinging from a $14.5M loss in 2025Q2 to a $5.1M profit in 2026Q3, which suggests that reported earnings are heavily influenced by non-operating items and inconsistent stock-based compensation charges across the observed quarters.
The erratic nature of net income highlights the difficulty in assessing the company's true underlying profitability. Investors should be cautious of relying on GAAP net income as a proxy for performance, as the impact of fluctuating SBC and other non-recurring items may obscure the actual cash-generating capability of the core business.