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NICE vs FIVN vs SPOK vs TWLO vs TTEC

Revenue, margins, valuation, and 5-year total return — side by side.

Live fundamentals10-year financials5-year price chart
NICE
NICE Ltd.

Software - Application

TechnologyNASDAQ • IL
Market Cap$7.72B
5Y Perf.-32.8%
FIVN
Five9, Inc.

Software - Infrastructure

TechnologyNASDAQ • US
Market Cap$1.86B
5Y Perf.-76.7%
SPOK
Spok Holdings, Inc.

Medical - Healthcare Information Services

HealthcareNASDAQ • US
Market Cap$225M
5Y Perf.+5.8%
TWLO
Twilio Inc.

Internet Content & Information

Communication ServicesNYSE • US
Market Cap$29.63B
5Y Perf.-1.0%
TTEC
TTEC Holdings, Inc.

Information Technology Services

TechnologyNASDAQ • US
Market Cap$144M
5Y Perf.-93.0%

NICE vs FIVN vs SPOK vs TWLO vs TTEC — Key Financials

Market cap, revenue, margins, and valuation side-by-side.

Company Snapshot
NICE logoNICE
FIVN logoFIVN
SPOK logoSPOK
TWLO logoTWLO
TTEC logoTTEC
IndustrySoftware - ApplicationSoftware - InfrastructureMedical - Healthcare Information ServicesInternet Content & InformationInformation Technology Services
Market Cap$7.72B$1.86B$225M$29.63B$144M
Revenue (TTM)$2.95B$1.17B$103M$5.30B$2.14B
Net Income (TTM)$613M$57M$11M$104M$-192M
Gross Margin66.4%55.1%91.4%48.8%-1.1%
Operating Margin21.9%4.7%13.2%4.7%-5.5%
Forward P/E11.4x7.6x16.5x36.1x2.4x
Total Debt$164M$847M$7M$1.08B$1.00B
Cash & Equiv.$379M$232M$25M$682M$83M

NICE vs FIVN vs SPOK vs TWLO vs TTECLong-Term Stock Performance

Price return indexed to 100 at period start. Dividends excluded.

NICE
FIVN
SPOK
TWLO
TTEC
StockMay 20May 26Return
NICE Ltd. (NICE)10067.2-32.8%
Five9, Inc. (FIVN)10023.3-76.7%
Spok Holdings, Inc. (SPOK)100105.8+5.8%
Twilio Inc. (TWLO)10099.0-1.0%
TTEC Holdings, Inc. (TTEC)1007.0-93.0%

Price return only. Dividends and distributions are not included.

Quick Verdict: NICE vs FIVN vs SPOK vs TWLO vs TTEC

Each card shows where this stock fits in a portfolio — not just who wins on paper.

Bottom line: NICE and SPOK are tied at the top with 2 categories each (5-stock set) — the right choice depends on your priorities. Spok Holdings, Inc. is the stronger pick specifically for capital preservation and lower volatility and dividend income and shareholder returns. TWLO and TTEC also each lead in at least one category. This set spans 3 sectors — these stocks serve different portfolio roles, not just different price points.
NICE
NICE Ltd.
The Defensive Pick

NICE has the current edge in this matchup, primarily because of its strength in sleep-well-at-night.

  • Lower volatility, beta 0.72, Low D/E 4.2%, current ratio 1.55x
  • 20.8% margin vs TTEC's -9.0%
  • 12.0% ROA vs TTEC's -23.3%, ROIC 13.5% vs -7.6%
Best for: sleep-well-at-night
FIVN
Five9, Inc.
The Growth Play

FIVN is the clearest fit if your priority is growth exposure.

  • Rev growth 10.3%, EPS growth 370.6%, 3Y rev CAGR 13.8%
Best for: growth exposure
SPOK
Spok Holdings, Inc.
The Income Pick

SPOK is the #2 pick in this set and the best alternative if income & stability is your priority.

  • Dividend streak 5 yrs, beta 0.42, yield 11.9%
  • Beta 0.42 vs TTEC's 1.84, lower leverage
  • 11.9% yield; 5-year raise streak; the other 4 pay no meaningful dividend
Best for: income & stability
TWLO
Twilio Inc.
The Long-Run Compounder

TWLO ranks third and is worth considering specifically for long-term compounding and defensive.

  • 5.8% 10Y total return vs FIVN's 153.0%
  • Beta 1.51, current ratio 4.03x
  • 13.7% revenue growth vs TTEC's -3.2%
  • +89.8% vs SPOK's -26.3%
Best for: long-term compounding and defensive
TTEC
TTEC Holdings, Inc.
The Value Play

TTEC is the clearest fit if your priority is value.

  • Lower P/E (2.4x vs 36.1x)
Best for: value
See the full category breakdown
CategoryWinnerWhy
GrowthTWLO logoTWLO13.7% revenue growth vs TTEC's -3.2%
ValueTTEC logoTTECLower P/E (2.4x vs 36.1x)
Quality / MarginsNICE logoNICE20.8% margin vs TTEC's -9.0%
Stability / SafetySPOK logoSPOKBeta 0.42 vs TTEC's 1.84, lower leverage
DividendsSPOK logoSPOK11.9% yield; 5-year raise streak; the other 4 pay no meaningful dividend
Momentum (1Y)TWLO logoTWLO+89.8% vs SPOK's -26.3%
Efficiency (ROA)NICE logoNICE12.0% ROA vs TTEC's -23.3%, ROIC 13.5% vs -7.6%

NICE vs FIVN vs SPOK vs TWLO vs TTEC — Revenue Breakdown by Segment

How each company's revenue is distributed across its business units

NICENICE Ltd.
FY 2023
Cloud
66.5%$1.6B
Service
27.0%$641M
Product
6.5%$154M
FIVNFive9, Inc.
FY 2025
Reportable Segment
100.0%$1.1B
SPOKSpok Holdings, Inc.
FY 2025
Wireless Operations
28.2%$73M
Paging
26.6%$69M
Software Operations
26.1%$67M
License and Maintenance
14.2%$36M
License
2.9%$7M
Product and Service, Other
1.5%$4M
Hardware
0.5%$1M
TWLOTwilio Inc.
FY 2025
Messaging
73.3%$2.9B
Other Communications
19.0%$747M
Segment
7.7%$303M
TTECTTEC Holdings, Inc.
FY 2025
TTEC Engage
78.0%$1.7B
TTEC Digital
22.0%$469M

NICE vs FIVN vs SPOK vs TWLO vs TTEC — Financial Metrics

Side-by-side numbers across 5 stocks — who leads on profitability, valuation, growth, and risk.

BEST OVERALLNICELAGGINGFIVN

Income & Cash Flow (Last 12 Months)

Evenly matched — NICE and SPOK each lead in 2 of 6 comparable metrics.

TWLO is the larger business by revenue, generating $5.3B annually — 51.3x SPOK's $103M. NICE is the more profitable business, keeping 20.8% of every revenue dollar as net income compared to TTEC's -9.0%. On growth, TWLO holds the edge at +20.0% YoY revenue growth, suggesting stronger near-term business momentum.

MetricNICE logoNICENICE Ltd.FIVN logoFIVNFive9, Inc.SPOK logoSPOKSpok Holdings, In…TWLO logoTWLOTwilio Inc.TTEC logoTTECTTEC Holdings, In…
RevenueTrailing 12 months$3.0B$1.2B$103M$5.3B$2.1B
EBITDAEarnings before interest/tax$846M$140M$17M$415M-$27M
Net IncomeAfter-tax profit$613M$57M$11M$104M-$192M
Free Cash FlowCash after capex$665M$206M$26M$1.0B$29M
Gross MarginGross profit ÷ Revenue+66.4%+55.1%+91.4%+48.8%-1.1%
Operating MarginEBIT ÷ Revenue+21.9%+4.7%+13.2%+4.7%-5.5%
Net MarginNet income ÷ Revenue+20.8%+4.9%+10.3%+2.0%-9.0%
FCF MarginFCF ÷ Revenue+22.5%+17.6%+24.7%+19.0%+1.3%
Rev. Growth (YoY)Latest quarter vs prior year+9.7%+9.2%-100.0%+20.0%+0.4%
EPS Growth (YoY)Latest quarter vs prior year+57.8%+20.0%-64.0%+3.8%-86.8%
Evenly matched — NICE and SPOK each lead in 2 of 6 comparable metrics.

Valuation Metrics

TTEC leads this category, winning 4 of 6 comparable metrics.

At 12.8x trailing earnings, NICE trades at a 99% valuation discount to TWLO's 931.3x P/E. On an enterprise value basis, NICE's 8.7x EV/EBITDA is more attractive than TWLO's 76.6x.

MetricNICE logoNICENICE Ltd.FIVN logoFIVNFive9, Inc.SPOK logoSPOKSpok Holdings, In…TWLO logoTWLOTwilio Inc.TTEC logoTTECTTEC Holdings, In…
Market CapShares × price$7.7B$1.9B$225M$29.6B$144M
Enterprise ValueMkt cap + debt − cash$7.5B$2.5B$207M$30.0B$1.1B
Trailing P/EPrice ÷ TTM EPS12.82x52.74x14.49x931.33x-0.74x
Forward P/EPrice ÷ next-FY EPS est.11.42x7.60x16.47x36.05x2.45x
PEG RatioP/E ÷ EPS growth rate0.48x
EV / EBITDAEnterprise value multiple8.72x17.98x8.95x76.59x
Price / SalesMarket cap ÷ Revenue2.60x1.62x1.61x5.85x0.07x
Price / BookPrice ÷ Book value/share2.04x2.69x1.56x4.00x1.10x
Price / FCFMarket cap ÷ FCF10.98x9.23x8.94x28.69x
TTEC leads this category, winning 4 of 6 comparable metrics.

Profitability & Efficiency

NICE leads this category, winning 6 of 9 comparable metrics.

NICE delivers a 15.8% return on equity — every $100 of shareholder capital generates $16 in annual profit, vs $-147 for TTEC. NICE carries lower financial leverage with a 0.04x debt-to-equity ratio, signaling a more conservative balance sheet compared to TTEC's 7.65x. On the Piotroski fundamental quality scale (0–9), FIVN scores 8/9 vs TTEC's 4/9, reflecting strong financial health.

MetricNICE logoNICENICE Ltd.FIVN logoFIVNFive9, Inc.SPOK logoSPOKSpok Holdings, In…TWLO logoTWLOTwilio Inc.TTEC logoTTECTTEC Holdings, In…
ROE (TTM)Return on equity+15.8%+7.4%+7.3%+1.3%-147.2%
ROA (TTM)Return on assets+12.0%+3.2%+5.2%+1.1%-23.3%
ROICReturn on invested capital+13.5%+1.7%+11.3%+1.6%-7.6%
ROCEReturn on capital employed+16.4%+2.2%+12.1%+1.9%-12.5%
Piotroski ScoreFundamental quality 0–978674
Debt / EquityFinancial leverage0.04x1.08x0.05x0.14x7.65x
Net DebtTotal debt minus cash-$216M$615M-$18M$399M$917M
Cash & Equiv.Liquid assets$379M$232M$25M$682M$83M
Total DebtShort + long-term debt$164M$847M$7M$1.1B$1.0B
Interest CoverageEBIT ÷ Interest expense7.94x1.74x
NICE leads this category, winning 6 of 9 comparable metrics.

Total Returns (Dividends Reinvested)

TWLO leads this category, winning 5 of 6 comparable metrics.

A $10,000 investment in SPOK five years ago would be worth $16,329 today (with dividends reinvested), compared to $549 for TTEC. Over the past 12 months, TWLO leads with a +89.8% total return vs SPOK's -26.3%. The 3-year compound annual growth rate (CAGR) favors TWLO at 55.1% vs TTEC's -52.9% — a key indicator of consistent wealth creation.

MetricNICE logoNICENICE Ltd.FIVN logoFIVNFive9, Inc.SPOK logoSPOKSpok Holdings, In…TWLO logoTWLOTwilio Inc.TTEC logoTTECTTEC Holdings, In…
YTD ReturnYear-to-date+11.7%+29.0%-14.0%+41.4%-16.8%
1-Year ReturnPast 12 months-20.9%-3.9%-26.3%+89.8%-22.0%
3-Year ReturnCumulative with dividends-33.2%-56.4%+13.4%+273.5%-89.5%
5-Year ReturnCumulative with dividends-47.0%-85.8%+63.3%-41.7%-94.5%
10-Year ReturnCumulative with dividends+96.6%+153.0%+13.1%+579.3%-61.4%
CAGR (3Y)Annualised 3-year return-12.6%-24.1%+4.3%+55.1%-52.9%
TWLO leads this category, winning 5 of 6 comparable metrics.

Risk & Volatility

Evenly matched — SPOK and TWLO each lead in 1 of 2 comparable metrics.

SPOK is the less volatile stock with a 0.42 beta — it tends to amplify market swings less than TTEC's 1.84 beta. A beta below 1.0 means the stock typically moves less than the S&P 500. TWLO currently trades 99.6% from its 52-week high vs TTEC's 53.0% drawdown — a narrower gap to the peak suggests stronger recent price momentum.

MetricNICE logoNICENICE Ltd.FIVN logoFIVNFive9, Inc.SPOK logoSPOKSpok Holdings, In…TWLO logoTWLOTwilio Inc.TTEC logoTTECTTEC Holdings, In…
Beta (5Y)Sensitivity to S&P 5000.72x1.79x0.42x1.51x1.84x
52-Week HighHighest price in past year$180.61$30.38$19.31$196.37$5.60
52-Week LowLowest price in past year$94.89$13.29$9.96$91.84$1.98
% of 52W HighCurrent price vs 52-week peak+69.2%+79.9%+56.3%+99.6%+53.0%
RSI (14)Momentum oscillator 0–10070.682.738.881.447.2
Avg Volume (50D)Average daily shares traded588K2.7M185K2.2M672K
Evenly matched — SPOK and TWLO each lead in 1 of 2 comparable metrics.

Analyst Outlook

SPOK leads this category, winning 1 of 1 comparable metric.

Analyst consensus: NICE as "Buy", FIVN as "Buy", SPOK as "Hold", TWLO as "Buy", TTEC as "Hold". Consensus price targets imply 1050.5% upside for TTEC (target: $34) vs -5.3% for TWLO (target: $185). SPOK is the only dividend payer here at 11.90% yield — a key consideration for income-focused portfolios.

MetricNICE logoNICENICE Ltd.FIVN logoFIVNFive9, Inc.SPOK logoSPOKSpok Holdings, In…TWLO logoTWLOTwilio Inc.TTEC logoTTECTTEC Holdings, In…
Analyst RatingConsensus buy/hold/sellBuyBuyHoldBuyHold
Price TargetConsensus 12-month target$150.88$28.40$15.00$185.17$34.17
# AnalystsCovering analysts234115214
Dividend YieldAnnual dividend ÷ price+11.9%
Dividend StreakConsecutive years of raises050
Dividend / ShareAnnual DPS$1.29
Buyback YieldShare repurchases ÷ mkt cap+6.4%+2.7%+1.3%+2.9%0.0%
SPOK leads this category, winning 1 of 1 comparable metric.
Key Takeaway

TTEC leads in 1 of 6 categories (Valuation Metrics). NICE leads in 1 (Profitability & Efficiency). 2 tied.

Best OverallNICE Ltd. (NICE)Leads 1 of 6 categories
Loading custom metrics...

NICE vs FIVN vs SPOK vs TWLO vs TTEC: Key Questions Answered

10 questions · data-driven answers · updated daily

01

Is NICE or FIVN or SPOK or TWLO or TTEC a better buy right now?

For growth investors, Twilio Inc.

(TWLO) is the stronger pick with 13. 7% revenue growth year-over-year, versus -3. 2% for TTEC Holdings, Inc. (TTEC). NICE Ltd. (NICE) offers the better valuation at 12. 8x trailing P/E (11. 4x forward), making it the more compelling value choice. Analysts rate NICE Ltd. (NICE) a "Buy" — based on 23 analyst ratings — the highest consensus in this comparison. The "better buy" depends entirely on your goals: growth investors should weight revenue trajectory, value investors should weight P/E and PEG, and income investors should weight dividend yield and streak.

02

Which has the better valuation — NICE or FIVN or SPOK or TWLO or TTEC?

On trailing P/E, NICE Ltd.

(NICE) is the cheapest at 12. 8x versus Twilio Inc. at 931. 3x. On forward P/E, TTEC Holdings, Inc. is actually cheaper at 2. 4x — notably different from the trailing picture, reflecting expected earnings growth.

03

Which is the better long-term investment — NICE or FIVN or SPOK or TWLO or TTEC?

Over the past 5 years, Spok Holdings, Inc.

(SPOK) delivered a total return of +63. 3%, compared to -94. 5% for TTEC Holdings, Inc. (TTEC). Over 10 years, the gap is even starker: TWLO returned +579. 3% versus TTEC's -61. 4%. Past returns do not guarantee future results, and the stock with the higher historical return may already have its best growth priced in.

04

Which is safer — NICE or FIVN or SPOK or TWLO or TTEC?

By beta (market sensitivity over 5 years), Spok Holdings, Inc.

(SPOK) is the lower-risk stock at 0. 42β versus TTEC Holdings, Inc. 's 1. 84β — meaning TTEC is approximately 339% more volatile than SPOK relative to the S&P 500. On balance sheet safety, NICE Ltd. (NICE) carries a lower debt/equity ratio of 4% versus 8% for TTEC Holdings, Inc. — giving it more financial flexibility in a downturn.

05

Which is growing faster — NICE or FIVN or SPOK or TWLO or TTEC?

By revenue growth (latest reported year), Twilio Inc.

(TWLO) is pulling ahead at 13. 7% versus -3. 2% for TTEC Holdings, Inc. (TTEC). On earnings-per-share growth, the picture is similar: Five9, Inc. grew EPS 370. 6% year-over-year, compared to 2. 7% for Spok Holdings, Inc.. Over a 3-year CAGR, FIVN leads at 13. 8% annualised revenue growth. Higher growth typically commands a higher valuation multiple — check whether the premium P/E or P/S is justified by the growth rate using the PEG ratio.

06

Which has better profit margins — NICE or FIVN or SPOK or TWLO or TTEC?

NICE Ltd.

(NICE) is the more profitable company, earning 20. 8% net margin versus -9. 0% for TTEC Holdings, Inc. — meaning it keeps 20. 8% of every revenue dollar as bottom-line profit. Operating margin tells a similar story: NICE leads at 22. 2% versus -5. 5% for TTEC. At the gross margin level — before operating expenses — SPOK leads at 78. 8%, reflecting greater pricing power or product mix advantage. Stronger margins indicate durable pricing power, lower cost of revenue, or higher mix of software/services. They are one of the clearest signs of business quality.

07

Is NICE or FIVN or SPOK or TWLO or TTEC more undervalued right now?

On forward earnings alone, TTEC Holdings, Inc.

(TTEC) trades at 2. 4x forward P/E versus 36. 1x for Twilio Inc. — 33. 6x cheaper on a one-year earnings basis. Analyst consensus price targets imply the most upside for TTEC: 1050. 5% to $34. 17.

08

Which pays a better dividend — NICE or FIVN or SPOK or TWLO or TTEC?

In this comparison, SPOK (11.

9% yield) pays a dividend. NICE, FIVN, TWLO, TTEC do not pay a meaningful dividend and should not be held primarily for income.

09

Is NICE or FIVN or SPOK or TWLO or TTEC better for a retirement portfolio?

For long-horizon retirement investors, Spok Holdings, Inc.

(SPOK) is the stronger choice — it scores higher on the combination of lower volatility, dividend reliability, and long-term compounding (low volatility (β 0. 42), 11. 9% yield). TTEC Holdings, Inc. (TTEC) carries a higher beta of 1. 84 — meaning larger drawdowns in market downturns, which matters significantly when you cannot wait years for a recovery. Both have compounded well over 10 years (SPOK: +13. 1%, TTEC: -61. 4%), confirming both are viable long-term holds — but the lower-volatility option typically results in less emotional selling during corrections. Retirement portfolios generally favour predictability over maximum returns. Consult a financial advisor before making allocation decisions.

10

What are the main differences between NICE and FIVN and SPOK and TWLO and TTEC?

These companies operate in different sectors (NICE (Technology) and FIVN (Technology) and SPOK (Healthcare) and TWLO (Communication Services) and TTEC (Technology)), which means they face different economic cycles, regulatory environments, and macro sensitivities — making direct comparison nuanced.

In terms of investment character: NICE is a small-cap deep-value stock; FIVN is a small-cap quality compounder stock; SPOK is a small-cap deep-value stock; TWLO is a mid-cap quality compounder stock; TTEC is a small-cap quality compounder stock. SPOK pays a dividend while NICE, FIVN, TWLO, TTEC do not, making them suitable for different income and tax situations. These fundamental differences mean investors should not choose between them on a single metric — the "better stock" depends entirely on which of these characteristics aligns with your investment strategy.

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NICE

Quality Mega-Cap Compounder

  • Sector: Technology
  • Market Cap > $100B
  • Revenue Growth > 5%
  • Net Margin > 12%
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FIVN

Quality Business

  • Sector: Technology
  • Market Cap > $100B
  • Revenue Growth > 5%
  • Gross Margin > 33%
Run This Screen
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SPOK

Income & Dividend Stock

  • Sector: Healthcare
  • Market Cap > $100B
  • Net Margin > 6%
  • Dividend Yield > 4.7%
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High-Growth Disruptor

  • Sector: Communication Services
  • Market Cap > $100B
  • Revenue Growth > 9%
  • Gross Margin > 29%
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TTEC

Quality Business

  • Sector: Technology
  • Market Cap > $100B
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Custom Screen

Beat Both

Find stocks that outperform NICE and FIVN and SPOK and TWLO and TTEC on the metrics below

Revenue Growth>
%
(NICE: 9.7% · FIVN: 9.2%)
Net Margin>
%
(NICE: 20.8% · FIVN: 4.9%)
P/E Ratio<
x
(NICE: 12.8x · FIVN: 52.7x)

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