Net income fell from $139.6M in 2025Q3 to $78.0M in 2026Q3 on roughly $1.0B of revenue, a net margin near 7.8% that suggests earnings power has narrowed meaningfully even as the efficiency ratio held near 21.9%.
The Western Union Company (WU) annual income statement — 23-year revenue, gross profit & net income history
| Metric | TTM | Dec'25 | Dec'24 | Dec'23 | Dec'22 | Dec'21 | Dec'20 | Dec'19 | Dec'18 | Dec'17 | Dec'16 | Dec'15 | Dec'14 | Dec'13 | Dec'12 | Dec'11 | Dec'10 | Dec'09 | Dec'08 | Dec'07 | Dec'06 | Dec'05 | Dec'02 | Dec'01 |
|---|
| Net Interest Income | -207M | -135.3M | -107.9M | -89.7M | -87.1M | -104.1M | -115.3M | -145.7M | -144.8M | -137.2M | -149M | -157M | -165.1M | -186.2M | -174.1M | -176.7M | -167.1M | -148.5M | -126M | 0 | 0 | 0 | 0 | 0 |
| NII Growth % | -193.03% | -25.39% | -20.29% | -2.99% | 16.33% | 9.71% | 20.86% | -0.62% | -5.54% | 7.92% | 5.1% | 4.91% | 11.33% | -6.95% | 1.47% | -5.75% | -12.53% | -17.86% | - | - | - | - | - | - |
| Net Interest Margin % | -2.56% | -1.63% | -1.29% | -1.09% | -1.03% | -1.18% | -1.21% | -1.66% | -1.61% | -1.49% | -1.58% | -1.66% | -1.67% | -1.84% | -1.84% | -1.95% | -2.11% | -2.02% | -2.26% | 0% | 0% | 0% | 0% | 0% |
| Interest Income | 8.8M | 7.9M | 11.9M | 15.6M | 13.9M | 1.4M | 3.2M | 6.3M | 4.8M | 4.9M | 3.5M | 10.9M | 11.5M | 9.4M | 5.5M | 5.2M | 2.8M | 9.4M | 45.2M | 0 | 0 | 0 | 0 | 0 |
| Interest Expense | 215.8M | 143.2M | 119.8M | 105.3M | 101M | 105.5M | 118.5M | 152M | 149.6M | 142.1M | 152.5M | 167.9M | 176.6M | 195.6M | 179.6M | 181.9M | 169.9M | 157.9M | 171.2M | 0 | 0 | 0 | 0 | 0 |
| Loan Loss Provision | 2.51B | 2.74B | 2.5B | 2.57B | 2.53B | 2.79B | 2.71B | 2.93B | 3.15B | 3.21B | 3.11B | 3.03B | 3.12B | 3.04B | 3.01B | 2.92B | 2.81B | 2.72B | 2.92B | 2.81B | 2.43B | 2.12B | 0 | 0 |
| Non-Interest Income | 4B | 4.03B | 4.2B | 4.34B | 4.46B | 5.07B | 4.83B | 5.29B | 5.59B | 5.52B | 5.42B | 5.47B | 5.6B | 5.53B | 5.66B | 5.49B | 5.19B | 5.07B | 5.24B | 4.9B | 4.47B | 3.99B | 2.74B | 2.31B |
| Non-Interest Income % | 105.45% | 103.47% | 102.64% | 102.11% | 101.99% | 102.1% | 102.44% | 102.83% | 102.66% | 102.55% | 102.83% | 102.95% | 103.04% | 103.48% | 103.17% | 103.33% | 103.33% | 103.01% | 102.47% | 100% | 100% | 100% | 100% | 100% |
| Total Net Revenue | 3.8B | 3.9B | 4.09B | 4.25B | 4.37B | 4.97B | 4.72B | 5.14B | 5.44B | 5.38B | 5.27B | 5.32B | 5.43B | 5.35B | 5.49B | 5.31B | 5.02B | 4.93B | 5.11B | 4.9B | 4.47B | 3.99B | 2.74B | 2.31B |
| Revenue Growth % | -0.78% | -4.69% | -3.81% | -2.81% | -11.9% | 5.28% | -8.24% | -5.52% | 1.08% | 2.12% | -0.85% | -2.11% | 1.57% | -2.53% | 3.31% | 5.71% | 1.97% | -3.62% | 4.3% | 9.62% | 12.09% | 45.36% | 18.54% | - |
| Non-Interest Expense | 701.3M | 375.5M | 863.4M | 867.8M | 964.2M | 1.05B | 1.04B | 1.27B | 1.17B | 1.7B | 1.67B | 1.17B | 1.17B | 1.2B | 1.14B | 1B | 914.2M | 926M | 834M | 769.8M | 728.3M | 599.8M | 1.92B | 1.65B |
| Efficiency Ratio | 18.48% | 9.63% | 21.11% | 20.41% | 22.04% | 21.17% | 22.08% | 24.74% | 21.45% | 31.5% | 31.67% | 22.1% | 21.53% | 22.44% | 20.79% | 18.92% | 18.2% | 18.8% | 16.32% | 15.71% | 16.29% | 15.04% | 69.98% | 71.34% |
| Operating Income | 582.6M | 784.2M | 725.8M | 817.5M | 884.9M | 1.12B | 967.3M | 934M | 1.12B | 473.4M | 483.7M | 1.11B | 1.14B | 1.11B | 1.33B | 1.39B | 1.3B | 1.28B | 1.35B | 1.32B | 1.31B | 1.27B | 823.5M | 663.4M |
| Operating Margin % | 15.35% | 20.12% | 17.75% | 19.23% | 20.23% | 22.62% | 20.51% | 18.17% | 20.63% | 8.8% | 9.18% | 20.87% | 21% | 20.71% | 24.25% | 26.09% | 25.88% | 26.04% | 26.51% | 26.98% | 29.34% | 31.83% | 30.02% | 28.66% |
| Operating Income Growth % | - | 8.05% | -11.22% | -7.62% | -21.21% | 16.11% | 3.57% | -16.76% | 137.03% | -2.13% | -56.4% | -2.73% | 2.99% | -16.74% | -3.97% | 6.53% | 1.36% | -5.34% | 2.5% | 0.81% | 3.32% | 54.12% | 24.13% | - |
| Pretax Income | 432.7M | 625.7M | 618.6M | 745.8M | 1.01B | 935.4M | 855.1M | 1.32B | 991.4M | 347.5M | 341.7M | 941.8M | 968.2M | 926.9M | 1.17B | 1.27B | 1.15B | 1.13B | 1.24B | 1.22B | 1.34B | 1.34B | 799.3M | 662.3M |
| Pretax Margin % | 11.4% | 16.05% | 15.13% | 17.54% | 23.06% | 18.84% | 18.13% | 25.71% | 18.22% | 6.46% | 6.48% | 17.72% | 17.83% | 17.34% | 21.31% | 24.01% | 22.8% | 22.97% | 24.24% | 24.95% | 29.87% | 33.7% | 29.14% | 28.62% |
| Income Tax | 98.9M | 126.1M | -315.6M | 119.8M | 98M | 129.6M | 110.8M | 263.1M | 139.5M | 904.6M | 88.5M | 104M | 115.8M | 128.5M | 142.9M | 109.2M | 235.3M | 282.7M | 319.7M | 365.1M | 421.1M | 416.7M | 305.2M | 1.91B |
| Effective Tax Rate % | 22.86% | 20.15% | -51.02% | 16.06% | 9.72% | 13.86% | 12.96% | 19.91% | 14.07% | 260.32% | 25.9% | 11.04% | 11.96% | 13.86% | 12.23% | 8.57% | 20.55% | 24.98% | 25.81% | 29.87% | 31.54% | 31% | 38.18% | 287.69% |
| Net Income | 333.8M | 499.6M | 934.2M | 626M | 910.6M | 805.8M | 744.3M | 1.06B | 851.9M | -557.1M | 253.2M | 837.8M | 852.4M | 798.4M | 1.03B | 1.17B | 909.9M | 848.8M | 919M | 857.3M | 914M | 927.4M | 494.1M | 407.9M |
| Net Margin % | 8.79% | 12.82% | 22.84% | 14.72% | 20.82% | 16.23% | 15.78% | 20.59% | 15.66% | -10.35% | 4.8% | 15.76% | 15.7% | 14.93% | 18.7% | 21.95% | 18.12% | 17.23% | 17.98% | 17.5% | 20.45% | 23.26% | 18.01% | 17.62% |
| Net Income Growth % | -56.7% | -46.52% | 49.23% | -31.25% | 13.01% | 8.26% | -29.67% | 24.23% | 252.92% | -320.02% | -69.78% | -1.71% | 6.76% | -22.18% | -11.97% | 28.08% | 7.2% | -7.64% | 7.2% | -6.2% | -1.44% | 87.69% | 21.13% | - |
| Net Income (Continuing) | 333.8M | 499.6M | 934.2M | 626M | 910.6M | 805.8M | 744.3M | 1.06B | 851.9M | -557.1M | 253.2M | 837.8M | 852.4M | 798.4M | 1.03B | 1.17B | 909.9M | 848.8M | 919M | 857.3M | 914M | 927.4M | 494.1M | 407.9M |
| EPS (Diluted) | 1.06 | 1.53 | 2.74 | 1.68 | 2.34 | 1.97 | 1.79 | 2.46 | 1.87 | -1.19 | 0.51 | 1.62 | 1.59 | 1.43 | 1.69 | 1.84 | 1.36 | 1.21 | 1.24 | 1.11 | 1.19 | 1.21 | 0.65 | 0.53 |
| EPS Growth % | -54.15% | -44.16% | 63.1% | -28.21% | 18.78% | 10.06% | -27.24% | 31.55% | 257.14% | -333.33% | -68.52% | 1.89% | 11.19% | -15.38% | -8.15% | 35.29% | 12.4% | -2.42% | 11.71% | -6.72% | -1.65% | 86.15% | 22.64% | - |
| EPS (Basic) | - | 1.53 | 2.75 | 1.69 | 2.35 | 1.98 | 1.81 | 2.48 | 1.89 | -1.19 | 0.52 | 1.63 | 1.60 | 1.43 | 1.70 | 1.85 | 1.37 | 1.21 | 1.26 | 1.13 | 1.20 | 1.21 | 0.65 | 0.53 |
| Diluted Shares Outstanding | 313.5M | 327.6M | 341.1M | 371.8M | 388.4M | 408.9M | 415.2M | 430.9M | 454.4M | 467.9M | 493.5M | 516.7M | 536.8M | 559.7M | 607.4M | 634.2M | 668.9M | 701M | 738.2M | 772.9M | 768.6M | 763.9M | 760.15M | 763.9M |
Quick answers to the most common questions about buying WU stock.
For fiscal year 2025, The Western Union Company (WU) reported total revenue of $3.90B. This represents a 68.4% increase compared to $2.31B in 2001.
The Western Union Company (WU) is profitable, generating $499.6M in net income for the fiscal year ending 2025 with a net profit margin of 12.8%.
The Western Union Company (WU) reported an operating income of $784.2M, resulting in an operating profit margin of 20.1%. This margin reflects the operational efficiency of the business before interest and taxes.
The Western Union Company (WU) generated $1.16B in gross profit for the year, representing a gross profit margin of 29.8%. This demonstrates the company's core pricing power and production efficiency.
Key Metrics
Top Statement Risk
Leverage constrains earnings-quality buffer
Metrics are mathematically derived from official filings.
Net Interest Line Remains Structurally Negative
Based on Western Union's reported figures, net interest income sits at roughly negative $35.8M in 2026Q3 after negative readings across all ten quarters, which indicates the line reflects funding and settlement costs rather than a traditional lending spread.
The persistent negative NII suggests that interest expense on borrowings and settlement-related funding exceeds interest earned on float, so the bank-style NII framework only partly describes this business. Quarter-to-quarter swings from roughly -$173M to -$34M point to timing and rate effects that warrant further investigation rather than a stable earnings driver. Investors should monitor whether the float-income benefit from higher rates can offset funding costs as debt is refinanced.
Net Margin Compression Versus Revenue Base
Western Union's reported figures show net income of $78.0M on roughly $1.0B of revenue in 2026Q3, a net margin near 7.8% that is down from $139.6M in 2025Q3, suggesting earnings power has narrowed meaningfully.
The gap between a flat revenue base near $1.0B and a sharp decline in quarterly profit points to margin pressure from cost of services and interest expense rather than top-line weakness alone. Peer context shows a net margin of about 5.4% for IMXI, so Western Union's profitability is not an outlier against the sector. The trend may indicate that cost initiatives are still working through the income statement.
Cost Initiatives Lift Efficiency Only Partly
Per the reported income statement, the efficiency ratio of roughly 21.9% in 2026Q3 is close to the 21.0% reported in 2026Q2, implying that operating cost control has stabilized rather than produced a clear step change.
Operating income recovered to $130.8M in 2026Q3 from $123.0M in 2026Q1, which suggests the cost program is beginning to affect reported results. However, the efficiency ratio has not improved materially against 2025 levels, so operating leverage appears modest. Management commentary on cost initiatives should be tested against sustained margin gains over subsequent quarters.
Provision Expense Dominates Earnings Sensitivity
Based on reported figures, provision expense of $627.9M in 2026Q3 consumes nearly all of the roughly $1.0B revenue base, leaving operating income near $130.8M and making the cost of credit and settlement risk the primary earnings sensitivity.
Provision levels have stayed in a tight band around $618M to $637M across the recent quarters, which suggests a steady rather than rising loss-cost environment. Because provisioning is this large relative to pre-provision earnings, even modest changes in loss rates could move operating income disproportionately. This warrants close monitoring of credit trends in the company's settlement and remittance exposures.
Trailing Revenue Decline Challenges Earnings Recovery
Western Union's reported trailing revenue growth of -4.7% year over year, combined with a 2026Q3 EPS of $0.25 versus $0.43 a year earlier, suggests that the recent earnings improvement may rest on cost execution rather than organic growth.
A declining top line alongside sharp year-over-year EPS compression implies the bottom-line recovery from the prior quarter may not be durable if volume pressure persists. Leverage with a debt-to-equity ratio of 3.24 further narrows the margin for error if cost savings underdeliver. Investors should weigh whether the maintained rather than raised guidance reflects caution about revenue trajectory.