ServiceNow, Inc. (NOW) quarterly income statement — complete revenue, gross profit & net income history
| Sales/Revenue | 3.77B | 3.57B | 3.41B | 3.21B | 3.09B | 2.96B | 2.8B | 2.63B | 2.6B | 2.44B | 2.29B | 2.15B |
| Revenue Growth % | 22.09% | 20.66% | 21.81% | 22.38% | 18.63% | 21.34% | 22.25% | 22.19% | 24.19% | 25.62% | 24.96% | 22.72% |
| Cost of Goods Sold | 940M | 834M | 774M | 724M | 651M | 631M | 584M | 552M | 520M | 516M | 496M | 471M |
| COGS % of Revenue | 24.93% | 23.37% | 22.72% | 22.52% | 21.08% | 21.34% | 20.88% | 21.01% | 19.98% | 21.17% | 21.68% | 21.91% |
| Gross Profit | 2.83B | 2.73B | 2.63B | 2.49B | 2.44B | 2.33B | 2.21B | 2.08B | 2.08B | 1.92B | 1.79B | 1.68B |
| Gross Margin % | 75.07% | 76.63% | 77.28% | 77.48% | 78.92% | 78.66% | 79.12% | 78.99% | 80.02% | 78.83% | 78.32% | 78.09% |
| Gross Profit Growth % | 16.13% | 17.54% | 18.98% | 20.05% | 16.99% | 21.08% | 23.49% | 23.59% | 25.63% | 25.97% | 25.23% | 23.18% |
| Operating Expenses | 2.33B | 2.29B | 2.06B | 2.13B | 1.99B | 1.95B | 1.79B | 1.83B | 1.75B | 1.65B | 1.56B | 1.56B |
| OpEx % of Revenue | 61.72% | 64.21% | 60.49% | 66.35% | 64.31% | 66.01% | 64.18% | 69.85% | 67.27% | 67.75% | 68.23% | 72.65% |
| Selling, General & Admin | 1.5B | 1.52B | 1.31B | 1.4B | 1.28B | 1.28B | 1.17B | 1.19B | 1.15B | 1.09B | 1.01B | 1.04B |
| SG&A % of Revenue | 39.89% | 42.54% | 38.48% | 43.51% | 41.55% | 43.42% | 41.79% | 45.38% | 43.99% | 44.69% | 44.23% | 48.42% |
| Research & Development | 823M | 773M | 750M | 734M | 703M | 668M | 626M | 643M | 606M | 562M | 549M | 521M |
| R&D % of Revenue | 21.83% | 21.66% | 22.01% | 22.83% | 22.77% | 22.59% | 22.38% | 24.48% | 23.28% | 23.06% | 23.99% | 24.23% |
| Other Operating Expenses | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Operating Income | 503M | 443M | 572M | 358M | 451M | 374M | 418M | 240M | 332M | 270M | 231M | 117M |
| Operating Margin % | 13.34% | 12.42% | 16.79% | 11.14% | 14.6% | 12.65% | 14.94% | 9.14% | 12.75% | 11.08% | 10.1% | 5.44% |
| Operating Income Growth % | 11.53% | 18.45% | 36.84% | 49.17% | 35.84% | 38.52% | 80.95% | 105.13% | 130.56% | 74.19% | 153.85% | 431.82% |
| EBITDA | 761M | 655M | 766M | 530M | 611M | 528M | 537M | 376M | 462M | 397M | 350M | 227M |
| EBITDA Margin % | 20.19% | 18.36% | 22.48% | 16.49% | 19.79% | 17.86% | 19.2% | 14.31% | 17.75% | 16.29% | 15.3% | 10.56% |
| EBITDA Growth % | 24.55% | 24.05% | 42.64% | 40.96% | 32.25% | 33% | 53.43% | 65.64% | 71.11% | 56.92% | 97.74% | 120.39% |
| D&A (Non-Cash Add-back) | 258M | 212M | 194M | 172M | 160M | 154M | 119M | 136M | 130M | 127M | 119M | 110M |
| EBIT | 503M | 541M | 700M | 477M | 561M | 468M | 522M | 340M | 431M | 353M | 305M | 180M |
| Net Interest Income | 88M | 105M | 109M | 110M | 109M | 101M | 102M | 98M | 95M | 80M | 76M | 68M |
| Interest Income | 88M | 105M | 115M | 116M | 115M | 106M | 108M | 104M | 101M | 86M | 82M | 74M |
| Interest Expense | 0 | 0 | 6M | 6M | 6M | 5M | 6M | 6M | 6M | 6M | 6M | 6M |
| Other Income/Expense | 170M | 98M | 122M | 113M | 104M | 89M | 98M | 94M | 93M | 77M | 68M | 57M |
| Pretax Income | 673M | 541M | 694M | 471M | 555M | 463M | 516M | 334M | 425M | 347M | 299M | 174M |
| Pretax Margin % | 17.85% | 15.16% | 20.37% | 14.65% | 17.97% | 15.66% | 18.45% | 12.71% | 16.33% | 14.24% | 13.07% | 8.09% |
| Income Tax | 204M | 140M | 192M | 86M | 95M | 79M | 84M | 72M | 78M | 52M | 57M | -870M |
| Effective Tax Rate % | 30.31% | 25.88% | 27.67% | 18.26% | 17.12% | 17.06% | 16.28% | 21.56% | 18.35% | 14.99% | 19.06% | -500% |
| Net Income | 469M | 401M | 502M | 385M | 460M | 384M | 432M | 262M | 347M | 295M | 242M | 1.04B |
| Net Margin % | 12.44% | 11.24% | 14.73% | 11.98% | 14.9% | 12.99% | 15.45% | 9.97% | 13.33% | 12.11% | 10.58% | 48.56% |
| Net Income Growth % | 1.96% | 4.43% | 16.2% | 46.95% | 32.56% | 30.17% | 78.51% | -74.9% | 131.33% | 96.67% | 202.5% | 5120% |
| Net Income (Continuing) | 469M | 401M | 502M | 385M | 460M | 384M | 432M | 262M | 347M | 295M | 242M | 1.04B |
| Discontinued Operations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority Interest | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| EPS (Diluted) | 0.45 | 0.38 | 0.48 | 0.37 | 0.44 | 0.37 | 0.41 | 0.25 | 0.33 | 0.29 | 0.23 | 1.02 |
| EPS Growth % | 2.27% | 2.7% | 17.07% | 46.83% | 31.74% | 29.37% | 75.21% | -75.2% | 128.77% | 93.24% | 200% | 5057.36% |
| EPS (Basic) | 0.45 | 0.39 | 0.48 | 0.37 | 0.44 | 0.37 | 0.42 | 0.25 | 0.34 | 0.29 | 0.24 | 1.02 |
| Diluted Shares Outstanding | 1.04B | 1.05B | 1.05B | 1.05B | 1.05B | 1.04B | 1.04B | 1.04B | 1.04B | 1.03B | 1.03B | 1.03B |
| Basic Shares Outstanding | 1.04B | 1.04B | 1.04B | 1.04B | 1.03B | 1.03B | 1.03B | 1.03B | 1.03B | 1.02B | 1.02B | 1.02B |
| Dividend Payout Ratio | - | - | - | - | - | - | - | - | - | - | - | - |