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CRMSalesforce, Inc.
$250.29$205.0B
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Salesforce, Inc. (CRM) Income Statement

24Y historyFree accessUpdated daily

Revenue growth decelerated to 10.8% in Q2 FY2027 from a high of 13.3% in Q1 FY2027, while operating margin expanded to 20.5% driven by SG&A expenses declining to 40.7% of revenue, indicating strong operational efficiency but a maturing core market.

Income StatementBalance SheetCash FlowRatios

CRM Income Statement

Annual statement

CRM Income Statement

Salesforce, Inc. (CRM) annual income statement — 24-year revenue, gross profit & net income history

AnnualQuarterly
MetricTTMJan'26Jan'25Jan'24Jan'23Jan'22Jan'21Jan'20Jan'19Jan'18Jan'17Jan'16Jan'15Jan'14Jan'13Jan'12Jan'11Jan'10Jan'09Jan'08Jan'07Jan'06Jan'05Jan'04Jan'03
Sales/Revenue43.94B41.52B37.9B34.86B31.35B26.49B21.25B17.1B13.28B10.48B8.39B6.67B5.37B4.07B3.05B2.27B1.66B1.31B1.08B748.7M497.1M309.86M176.38M96.02M50.99M
Revenue Growth %11.23%9.58%8.72%11.18%18.35%24.66%24.3%28.73%26.74%24.88%25.87%24.07%32%33.47%34.58%36.77%26.93%21.25%43.82%50.61%60.43%75.68%83.68%88.31%-
Cost of Goods Sold9.98B9.27B8.64B8.54B8.36B7.03B5.44B4.24B3.45B2.77B2.23B1.65B1.29B968.43M683.58M488.89M323.81M257.93M220.47M171.59M118.89M69.13M33.45M17.27M10.36M
COGS % of Revenue-22.32%22.81%24.5%26.66%26.52%25.59%24.77%25.98%26.46%26.62%24.82%23.99%23.79%22.41%21.57%19.54%19.76%20.48%22.92%23.92%22.31%18.97%17.99%20.32%
Gross Profit33.96B32.26B29.25B26.32B22.99B19.47B15.81B12.86B9.83B7.77B6.2B5.01B4.08B3.1B2.37B1.78B1.33B1.05B856.3M577.11M378.21M240.73M142.92M78.75M40.63M
Gross Margin %77.28%77.68%77.19%75.5%73.33%73.48%74.41%75.23%74.02%74.11%73.92%75.18%76.01%76.21%77.59%78.43%80.46%80.24%79.52%77.08%76.08%77.69%81.03%82.01%79.68%
Gross Profit Growth %-10.27%11.16%14.46%18.11%23.09%22.94%30.84%26.57%25.21%23.75%22.73%31.64%31.1%33.13%33.32%27.27%22.35%48.38%52.59%57.11%68.44%81.49%93.83%-
Operating Expenses24.56B23.34B22.05B21.3B21.96B18.92B15.36B12.57B9.3B7.31B5.99B4.9B4.23B3.39B2.48B1.81B1.24B932.39M792.56M556.8M381.81M220.63M136.4M75.03M51.13M
OpEx % of Revenue-56.2%58.18%61.12%70.05%71.41%72.27%73.49%69.99%69.78%71.32%73.46%78.72%83.24%81.22%79.98%74.58%71.42%73.61%74.37%76.81%71.2%77.34%78.14%100.27%
Selling, General & Admin18.14B17.34B16.09B15.41B16.08B14.45B11.76B9.63B7.41B5.76B4.78B3.95B3.44B2.76B2.05B1.52B1.05B800.49M693.03M492.99M337.19M197.58M126.58M71.52M46.48M
SG&A % of Revenue-41.77%42.47%44.21%51.29%54.56%55.34%56.35%55.79%54.96%56.92%59.27%63.96%67.92%67.14%66.95%63.24%61.31%64.36%65.85%67.83%63.77%71.77%74.48%91.15%
Research & Development6.37B5.99B5.49B4.91B5.05B4.46B3.6B2.77B1.89B1.55B1.21B946.3M792.92M623.8M429.48M295.35M187.89M131.9M99.53M63.81M44.61M23.33M9.82M6.96M4.65M
R&D % of Revenue-14.43%14.5%14.07%16.12%16.85%16.93%16.18%14.2%14.82%14.39%14.19%14.76%15.32%14.08%13.03%11.34%10.1%9.24%8.52%8.97%7.53%5.57%7.25%9.12%
Other Operating Expenses1000K0461M988M828M00166M0000000000000-285K0-3.44M0
Operating Income9.4B8.92B7.21B5.01B1.03B548M455M297M535M454M218M114.92M-145.63M-286.07M-110.71M-35.09M97.5M115.27M63.74M20.31M-3.6M20.1M6.52M3.72M-10.5M
Operating Margin %21.39%21.47%19.01%14.38%3.29%2.07%2.14%1.74%4.03%4.33%2.6%1.72%-2.71%-7.03%-3.63%-1.55%5.88%8.83%5.92%2.71%-0.72%6.49%3.7%3.87%-20.59%
Operating Income Growth %-23.76%43.78%386.5%87.96%20.44%53.2%-44.49%17.84%108.26%89.69%178.91%49.09%-158.4%-215.55%-135.99%-15.42%80.84%213.86%664.45%-117.9%208.31%75.36%135.41%-
EBITDA14.06B12.55B10.68B8.23B4.82B3.85B3.3B2.43B1.52B1.24B850M640.67M302.66M83.35M106.08M122.2M173.24M168.45M99.71M86.72M32.29M40.73M25.27M14.91M-4.95M
EBITDA Margin %32%30.22%28.19%23.62%15.36%14.52%15.53%14.22%11.42%11.81%10.13%9.61%5.63%2.05%3.48%5.39%10.45%12.9%9.26%11.58%6.5%13.15%14.32%15.53%-9.71%
EBITDA Growth %24.03%17.47%29.75%70.95%25.22%16.51%35.73%60.32%22.54%45.65%32.67%111.68%263.13%-21.43%-13.19%-29.46%2.85%68.93%14.98%168.6%-20.74%61.23%69.47%401.11%-
D&A (Non-Cash Add-back)1.97B3.63B3.48B3.22B3.79B3.3B2.85B2.13B982M784M632M525.75M448.3M369.42M216.79M157.29M75.75M53.18M35.97M66.41M35.88M20.63M18.75M11.19M5.55M
EBIT12.23B9.52B7.67B6B1.86B548M455M463M535M454M268M136.76M-139.85M-280.72M-96.85M-16.27M129.21M144.38M85.7M46.26M-3.6M20.1M9.19M3.72M-10.5M
Net Interest Income-718M0-272M0-287M-220M-126M-14M-93M-50M-67.09M-58.34M-63.11M-67.7M-13.04M3.75M3.36M19.22M24.19M24.49M14.78M7.66M2.62M00
Interest Income139M000000117M61M37M21.9M14.15M10.13M9.51M17.9M20.79M28.27M21.22M24.19M24.54M14.98M7.73M2.66M00
Interest Expense857M0272M0287M220M126M131M154M87M88.99M72.48M73.24M77.21M30.95M17.05M24.91M2M046K193K69K37K00
Other Income/Expense3.02B603M233M-61M-370M984M2.11B409M448M-34M-39M-50.64M-67.45M-71.86M-17.08M1.77M6.8M27.11M21.85M25.9M16.09M8.1M2.63M521K492K
Pretax Income12.41B9.52B7.44B4.95B660M1.53B2.56B706M983M420M179M64.28M-213.09M-357.94M-127.79M-33.32M104.3M142.38M85.59M46.21M12.5M28.2M9.15M4.24M-10.01M
Pretax Margin %28.25%22.93%19.63%14.2%2.11%5.78%12.05%4.13%7.4%4.01%2.13%0.96%-3.97%-8.79%-4.19%-1.47%6.29%10.91%7.95%6.17%2.51%9.1%5.19%4.41%-19.63%
Income Tax2.75B2.06B1.24B814M452M88M-1.51B580M-127M60M-144M111.7M49.6M-125.76M142.65M-21.75M34.6M57.69M37.56M23.39M9.79M-1.31M1.22M541K0
Effective Tax Rate %22.16%21.67%16.68%16.44%68.48%5.74%-59%82.15%-12.92%14.29%-80.45%173.78%-23.28%35.13%-111.63%65.27%33.18%40.52%43.88%50.6%78.39%-4.65%13.3%12.76%0%
Net Income9.66B7.46B6.2B4.14B208M1.44B4.07B126M1.11B360M323M-47.43M-262.69M-232.18M-270.44M-11.57M64.47M80.72M43.43M18.36M481K28.47M7.35M3.51M-9.72M
Net Margin %21.99%17.96%16.35%11.87%0.66%5.45%19.16%0.74%8.36%3.44%3.85%-0.71%-4.89%-5.7%-8.87%-0.51%3.89%6.18%4.03%2.45%0.1%9.19%4.17%3.66%-19.05%
Net Income Growth %45.01%20.33%49.83%1888.46%-85.6%-64.54%3131.75%-88.65%208.33%11.46%781.06%81.95%-13.14%14.15%-2237.06%-117.95%-20.13%85.87%136.59%3716.22%-98.31%287.61%109.05%136.17%-
Net Income (Continuing)9.66B7.46B6.2B4.14B208M1.44B4.07B126M1.11B360M323M-47.43M-262.69M-232.18M-270.44M-11.57M69.7M84.69M48.03M18.36M481K29.51M7.35M3.51M-9.72M
Discontinued Operations0000000000000000000000000
Minority Interest0000000000000000012.86M10.7M8.94M4.63M2.41M1.38M775K410K
EPS (Diluted)11.777.806.364.200.211.484.380.151.430.170.26-0.07-0.42-0.39-0.48-0.020.120.160.090.040.000.060.020.01-0.09
EPS Growth %59.3%22.64%51.43%1900%-85.81%-66.21%2820%-89.51%741.18%-34.62%471.43%83.33%-7.69%18.75%-2033.33%-118.75%-25%82.86%133.33%--98.33%242.86%75%110.81%-
EPS (Basic)-7.856.444.250.211.514.480.151.480.180.26-0.07-0.42-0.39-0.48-0.020.130.160.090.040.000.070.030.03-0.09
Diluted Shares Outstanding821M956M974M984M997M974M930M850M775M734.6M700.22M661.65M624.15M597.61M564.9M541.21M548.71M512.46M500.91M489.69M480.62M474.95M443.5M381.64M105.5M
Basic Shares Outstanding820M950M962M974M992M955M908M829M751M714.92M687.8M661.65M624.15M595.32M563.43M541.21M520.89M497.85M484.73M467.36M449.54M429.1M302.01M118.42M105.5M
Dividend Payout Ratio-21.28%24.8%----------------------

Key Metrics

Growth RegimeDecelerating
ProfitabilityStrong
Balance SheetHealthy
Cash FlowRobust
Top Statement Risk

Slowing revenue growth amid AI transition

Verified Source

Metrics are mathematically derived from official filings.

SEC 10-K (2027Q2)

Growth Deceleration Amidst AI Transition

Revenue growth has decelerated from a high of 13.3% in Q1 FY2027 to 10.8% in Q2 FY2027, suggesting the company is navigating a maturing core market while attempting to pivot toward new AI-driven revenue streams.

The sequential decline in year-over-year revenue growth from 13.3% to 10.8% indicates a potential normalization of demand following a period of post-pandemic catch-up. This deceleration appears to be occurring even as the company raises forward guidance, which may imply that the growth rate is stabilizing at a lower, more sustainable level rather than accelerating. Investors should monitor whether this trend is driven by longer enterprise sales cycles, seat-count pressure, or a deliberate shift in sales focus toward higher-value, consumption-based AI products.

Structural Margin Expansion Continues

Operating margin expanded to 20.5% in Q2 FY2027 from 18.7% in Q1 FY2025, driven by disciplined cost control and a shift in capital allocation, suggesting the company is successfully translating scale into profitability.

The consistent improvement in operating margin, despite a high fixed-cost base in R&D, points to effective management of Sales & Marketing expenses and likely benefits from recent headcount rationalization. Gross margins have remained stable in the 76-78% range, indicating that the margin expansion is primarily an operating leverage story rather than a change in product mix. This profitability trajectory appears to be a core part of the investment thesis, as the company demonstrates it can grow earnings faster than revenue.

Operating Leverage Drives Earnings Growth

Operating income grew 27.8% year-over-year in Q2 FY2027, significantly outpacing revenue growth of 10.8%, which indicates strong operating leverage and efficient scaling of the business model.

The substantial gap between operating income growth and revenue growth suggests that incremental revenue is flowing through to the bottom line at a high rate, a hallmark of a mature software business with a scalable cost structure. This leverage is likely being achieved through a combination of slower growth in SG&A relative to revenue and disciplined R&D spending. The trend implies that management's focus on profitability is yielding tangible results, though the sustainability of this leverage will depend on maintaining revenue growth above a certain threshold.

EPS Growth Driven by Operational and Financial Levers

Diluted EPS surged 118.9% year-over-year in Q2 FY2027, a growth rate far exceeding net income growth, which suggests significant contributions from share repurchases and a lower share count.

The dramatic outperformance of EPS growth relative to net income growth points to the material impact of the company's share repurchase program in reducing the diluted share count. While operational performance is strong, investors should be aware that a portion of the EPS growth is a financial engineering outcome rather than purely organic earnings power. The quality of earnings is further supported by a stable effective tax rate and the absence of large, non-recurring items in the recent quarters.

SG&A Discipline Underpins Margin Expansion

SG&A expenses as a percentage of revenue have declined from 42.9% in Q1 FY2025 to 40.7% in Q2 FY2027, indicating successful cost containment and operational efficiency gains.

The reduction in SG&A intensity is the primary driver of the company's operating margin expansion, as R&D spending has remained relatively stable as a percentage of revenue. This trend suggests management is effectively controlling sales and administrative overhead, possibly through automation, reduced real estate footprints, or a more efficient go-to-market model. The challenge will be to maintain this discipline while investing in the sales and marketing efforts required to drive adoption of new AI platforms like Data Cloud and Agentforce.

Margin Expansion May Mask Underlying Growth Risks

The strong profitability narrative could be obscuring the risk that revenue growth is decelerating toward mid-single digits, which may not be sufficient to justify the company's premium valuation multiple.

While the margin expansion is impressive, it is occurring against a backdrop of slowing top-line growth. If revenue growth continues to decelerate toward the 6-8% range implied by forward guidance, the market may begin to question whether the company can sustain its current valuation. Furthermore, the heavy reliance on share buybacks to drive EPS growth is a finite lever; as the growth rate normalizes, the multiple may compress to reflect a more mature, lower-growth software profile. The key risk is that the AI transition does not generate a new, high-growth revenue stream quickly enough to offset the maturation of the core CRM business.

CRM — Frequently Asked Questions

Quick answers to the most common questions about buying CRM stock.

What was Salesforce, Inc.'s (CRM) revenue in 2026?

For fiscal year 2026, Salesforce, Inc. (CRM) reported total revenue of $41.52B. This represents a 81335.9% increase compared to $51.0M in 2003.

Is Salesforce, Inc. (CRM) profitable?

Salesforce, Inc. (CRM) is profitable, generating $7.46B in net income for the fiscal year ending 2026 with a net profit margin of 18.0%.

What is Salesforce, Inc.'s operating profit margin?

Salesforce, Inc. (CRM) reported an operating income of $8.92B, resulting in an operating profit margin of 21.5%. This margin reflects the operational efficiency of the business before interest and taxes.

What is Salesforce, Inc.'s gross profit and gross margin?

Salesforce, Inc. (CRM) generated $32.26B in gross profit for the year, representing a gross profit margin of 77.7%. This demonstrates the company's core pricing power and production efficiency.